Written on: 15/12/2011
They took over £70 from my account under the automatic renewal without notice!! After I begged them over the phone and later wrote asking them to refund it as I don't need my account as I am in a committed relation, they are refusing to refund my money!
I am going to the Office of Fair Trading to make a formal complaint as from what I can gather from my legal research they are supposed to send you a reminder and give you a reasonable opportunity to cancel.
There have been so many people affected by this and they shoud be stopped!
They are shocking!
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