Written on: 20/08/2014 by 470Kennedy (1 review written)
took out a 4 day membership on a Thursday night but by saturday decided to cancel only to find out the offices are closed at the weekend, phone on the Monday to cancel only to discover that they took another months payment from my account via papal, on contacting them all they could say was i agreed to their terms when i signed up and if i wanted to cancel should have done so by the friday, they are refusing to refund my money because of this.
The staff were rude and very unhelpful and have obviously been told to repeat the same statement over and over again regarding their complaints procedure so if anyone reads this PLEASE PLEASE PLEASE avoid this company at all costs, read all the reviews about them because when you do you wont touch them with a barge pole
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