Written on: 13/06/2014 by Adalynz1 (1 review written)
Place my order on line to receive confirmation email that goods are being dispatched and is on its first course of its journey (presumably to be delivered to advised address). So I waited and waited. Unable to track goods using their tracking tool I used the customer service. was told to wait goods will be with me next day, confirmed that items had left depot.
.! Still no arrival.
Still unable to track goods us ing their tool bar. So rang again a Very polite customer service team membertold me my goods haven't left depot. Wait another four days. , Strange though as to the fact that they (customer service ) was not concered with their faulty tracker , emails or courier service or their misleading information.
I won't be using their on line service again
As rated by our community of reviewers
" Excellent reliable and very efficient " Read More
" Delivery and Customer Service Levels " Read More
" Hemel Hempstead Branch " Read More
Written by gerryacton
" Down Right Stupid! " Read More
Written by thgriffiths
" Do not use toolandfix.com " Read More