Broken tiles - no refund

Victorian Plumbing www.victorianplumbing.co.uk
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qqMartin484's review of Victorian Plumbing www.victorianplumbing.co.uk

“Broken tiles - no refund”

★☆☆☆☆

written by qqMartin484 on 07/06/2014

I would never buy from this company and these reviews should be heeded. I was sent a box of broken tiles, and yet the compnay are refusing to give me a refund. I'm still in shock. How a company can send damaged goods, take my money and then refuse to complete a refund is beyond me. It is nothing short of theft.

I am having to now issue proceedings.

The whole incident beggars belief.

Victorianplumbing's Comment

Written on: 09/06/2014

Hi,

Can you please send us your order number and we'll look into this for you? We do everything we can to help with damaged deliveries, as we know some of our goods can be fragile.

Please let us know your order number by contacting us and we'll look into this on priority.

Thanks,

The Team at Victorian Plumbing

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