Believe these reviews. Please don't buy from this company

Victorian Plumbing www.victorianplumbing.co.uk
★☆☆☆☆
1.4
From 302 reviews
8.0% of users recommend this

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MadisonThornton1990's review of Victorian Plumbing www.victorianplumbing.co.uk

“Believe these reviews. Please don't buy from this company”

★☆☆☆☆

written by MadisonThornton1990 on 28/02/2014

If I went unto this site first I would never have purchased from this company.Everthing I bought was faulty from the bath legs to the basin and missing parts for the shower
I called Victorian plumbing and like other reviewers was told to take photographs which I sent. The issue has not been addressed so I ended up buying the bath legs from another company

the wash hand basing had a half pedestal which came with no brackets or attachments. I called and was told by the customer service representative to glue together using mastic! Hello this is a ceramic piece how will mastic hold it togetther. I called back in a couple of days and this time was told repesentative will get back to me. they didn't. I have called the manufacturers who have sent the missing parts. Now my bathroom fitters have discovered a missing valv for the ensuite shower. please don't use this company. You'll end up paying twice for your goods!

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Victorianplumbing's Comment

Written on: 25/03/2014

Hi there.

Thanks for posting a review, I'm sorry it has taken a while to get back to you. This unfortunately isn't the site where most of our reviews are collected so we're not notified of a new review.

Unfortunately I cannot find details of your order to check on your review, as this site does not ask for any order numbers upon reviewing.

Please can you get in touch with details of your order and well look into this for you?

Thanks,

The Team at Victorian Plumbing

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