ToolandFix Reviews - www.toolandfix.com

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★★★★☆
3.7 / 5
70% of users recommend this
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Latest Reviews

★★★★★

“Great Service, Great price”

Written on: 03/07/2014 by SkylerMcQueen (1 review written)

Using the website it is so easy to find what you're looking for. I ordered with the 2-5 day delivery and it was delivered even before that. Well done and keep up the good work. I would reccomend Tool and Fix to any friend or family member.I had looked at a few sites for the items I was looking for and Tool and Fix was best on price and for the quality of item I was looking for… Read Full Review

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★★★★★

“wow wow wow”

Written on: 15/06/2014 by Sanaal452 (1 review written)

Called on thursday and placed and order on the phone. Told I would receive on mon or or tues. Which was great for me as I was off work. Next morning was woken up at 7.30 by the courier couldnt believe it. 19 hours from when I ordered. I was very impressed. Keep up the good work toolandfix. … Read Full Review

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★☆☆☆☆

“Avoid, goods dont turn up!”

Written on: 01/05/2014 by Turnerh220 (1 review written)

Ordered 3 items all of which were in stock. Order was confirmed and said items would be delivered in 1-3 days. 2 week's later the items still had not arrived so I phoned Tool and Fix. Was told they couldn't find my order on the tracking system and would phone me back. They did actually phone back a few hours later but with some story about package being damaged in transit. They were waiting for courier to return package so they could assess the damage. If items were ok the package would be… Read Full Review

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★☆☆☆☆

“still undelivered”

Written on: 23/04/2014 by clarkey21nobby (1 review written)

Orederd various items in February, all 'instock' apparently... Got email about delivery which never arrived. Had to make call to find out where the order was and was informed that the items were in customs !!!! Two calls later the order eventually arrived but with one item missing and the enclosed paper work showing that the missing item was 'to follow'. Two weeks later and two further emails with no response and still waiting for item. Cannot get PayPal to resolve as it is now beyond 45… Read Full Review

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★★★★★

“Great products and service”

Written on: 21/03/2014 by Gia402 (1 review written)

Bought a Stanley tool box that turned up on time and well packaged. Excellent service - Thanks guys!… Read Full Review

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★★★★★

“Great products and service”

Written on: 21/03/2014 by Gia402 (1 review written)

Bought a Stanley tool box that turned up on time and well packaged. Excellent service - Thanks guys!… Read Full Review

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★★★★☆

“Hiccup with order - quickly sorted”

Written on: 13/03/2014 by Mercenary_shopper (1 review written)

I recently ordered a few miscellaneous items, (keen prices). One of the items received was not the item ordered. They sent the correct item when contacted & told me to keep the wrong item. Customer Service overall is very good. Products are very good… Read Full Review

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★★★★★

“Quick Delivery”

Written on: 05/03/2014 by Mikaylaw236 (1 review written)

Purchased a selection of Reisser screws from toolandfix.com Delivered first thing the next morning. This is how it should be. Other sellers take note… Read Full Review

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★★★★★

“Speedy Delivery and Great Service!”

Written on: 25/02/2014 by Animistic_Fall (1 review written)

I made my order on the 17th and while it states a 48 hour service I got my order the next day. With communication better than most major businesses in the same trade and such a quick delivery I would highly recommend this company. Also the products themselves aren't cheap knockoffs despite the price. Overall an excellent service. Very satisfied and will gladly shop here again… Read Full Review

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★★★★★

“Went the extra mile!”

Written on: 22/02/2014

Sorted delivery of great quality incinerator bins to my property which I needed quickly to take to France. Price was spot on and ordered over the phone. Told would take 48 hours but I received the items in 24 hours. Product and service all in order. Would use again. Would recommend. … Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 21/02/2014 by jam105 (1 review written)

Placed order online, competitive price. Item was due to arrive within 48 hours. Did not turn up so I chased the company twice who said they would find out what had happened to my order and phone me back. On both occassions they did not get back to me so I had to chase them. I suspect the item was never in stock. The staff were very amateurish. I eventually asked for a refund of my money which surprisingly happened immediately… Read Full Review

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★★★★★

“Great supplier”

Written on: 08/02/2014

Thanks Tool And Fix what a great team, low price and quick delivery. Will be my 1st stop next time I order tools… Read Full Review

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★☆☆☆☆

“AVOID, ”

Written on: 02/01/2014 by FSHAY (1 review written)

I purchased Tool kit very good price, but never arrived Now more than half month have passed, the seller refunded the cost of kit today. they said mix up and I didn't pass there security check ( what the rubbish?) I contacted to the Pay Pal.no a problem with them I can't make a complaint through PayPal. I bought directly from Tooland fix.com Probably they don't have it in stock or never did… Read Full Review

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★☆☆☆☆

“Delayed delivery, twice!”

Written on: 07/10/2013

Have just phoned them to check on my order which is 2 days late. They say there has been some kind of mix up and the order will have to be sent again, due in another 2 days time. Cancelled immediately, This is second time they have had this 'mix up', but the last time our items were almost 2 wk late. Prices are great, the guy on the phone is prompt in getting to you but the sales and delivery is absolutely rubbish… Read Full Review

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★★★★★

“Great Supplier”

Written on: 26/09/2013 by WainwrightCo (1 review written)

I was looking for a new supplier for tools and building hardware products and come across this site. I found that they had a fantastic range of products at low prices and quick delivery. I will be using this company in the future for my business needs. … Read Full Review

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★★★★★

“one stop shop”

Written on: 25/09/2013 by SCBuilders (1 review written)

I stumbled across this site after overhearing good reviews. Thought I would try them out myself, they have everything you need at really good prices and despite reading a bad review about delivery I found their service very fast and reliable. Will be using this company again and would recommend for others to try them too. Thanks again… Read Full Review

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★☆☆☆☆

“Non delivery after a week”

Written on: 22/09/2013

I placed an order with this company on 16/9/2013. Company took the money and sent out order confirmation marked Express 48 delivery. By yesterday (21/9/2013) still no sign of delivery, no emails or phone calls. Also have not received tracking number. eMail sent 21/9/2013 querying non-delivery responded as " was read on Saturday, September 21, 2013 6:43:02 PM (UTC) Monrovia, Reykjavik." which makes me deeply suspicious. Draw your own conclusions on this firm… Read Full Review

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★★★★★

“Top team”

Written on: 22/07/2013 by Mrinny (1 review written)

Faster than expected delivery,friendly advice great value for money. What more could you ask for. I wasn't sure exactly what's needed so called them up and was met by a friendly voice who quickly gave me a choice of bits I would need. I shall be dealing with these guys again for sure. They took the order over the phone quickly and efficiently . The guy on the phone seemed to have a good knowledge of diy so all in all great service. Highly recommend !! G Johnston… Read Full Review

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★★★☆☆

“Good website”

Written on: 17/07/2013 by patrickbounces (4 reviews written)

Good website and information perfect for the DIYer!!… Read Full Review

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★★★★★

“GREAT STUFF”

Written on: 10/07/2013

Great stuff from these guys, they know what they are talking about, best prices and quick delivery. Can't ask for any more… Read Full Review

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