ToolandFix Reviews - www.toolandfix.com

Click here if this is your business
★★★☆☆
2.6 / 5
96
41% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

? Ask our helpful community of experts about this product or company
ToolandFix www.toolandfix.com - Ask a question now

Media Gallery for ToolandFix www.toolandfix.com

ToolandFix www.toolandfix.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Shocking Service”

Written on: 13/06/2016 by CTandSLtd (1 review written)

We ordered a metal scanner/detector which after a few days they informed us was not in stock and they didn't know when it would be. So we cancelled the order. This was Nov 2015 and we are still waiting for our money to be credited back in June 2016.This after many many phone calls… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Concrete fixings”

Written on: 09/06/2016 by Bazsss (1 review written)

Items not received waste of dont order of this company as will not received full of .... allways say thay will be in stock every week the same have to get refund through PayPal and order grom a proper company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“quick delivery of black and decker drill”

Written on: 05/06/2016

ordered a black and decker 18 volt hammer drill off toolandfix. the product I think is a great item, it might not be as powerful as an equivalent dewalt or Makita machine but for the price it will do me fine. delivery was quick, 2 days or less than the 3 quoted on the website. all in all good service and happy with product… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Failed to deliver ”

Written on: 03/06/2016 by Dave2323 (1 review written)

I ordered some timber screws from this company who failed to deliver ,after placing my order I waited a cpl of days and they never arrived I contacted customer services to be told that they had been dispatched and would be with me in a few days guess what they never arrived contacted customer services again to be told there was no stock they had never even been sent so I asked for my money back they said they would credit my account in 48 hours waited three days nothing contacted again promised… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“all good”

Written on: 21/04/2016 by PaolaSchultz361 (1 review written)

Ordered a draper compressor from these, works really well thanks lads will use you again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick Delivery of Goods”

Written on: 21/04/2016 by Turner1969 (1 review written)

Quicker than expected delivery from toolandfix.com Ordered monday evening and arrived wednesday first thing. Recomended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“order from some where eles”

Written on: 14/04/2016 by Jonathana1980 (1 review written)

Orded two saw horses never told me thay don`t have them in stock,until i phoned to find out the delivery time.i was informed they would be in stock in three days and sent stright away. No delivery i phoned again to be told the items would in at the end of the month(14 days)what a joke asked for a refund finaly a week later money in bank… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst Customer Service”

Written on: 13/04/2016 by Stewart1972 (1 review written)

Waiting over a month for instock items. First excuse - supplier let them down. Second excuse - courier damaged items Third excuse - supplier again Incompetent. Please do not use - you have been warned. Read all the other reviews I wish I had. They all say the same. They could not give a monkeys about there customers once they have your money. Thankfully I paid with PayPal so have some comeback… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Festol ro 150”

Written on: 07/04/2016

I purchased a festol ro 150 sander from toolandfix @ £432 and after a week I contacted them to ask where it was, their reply was we dont stock them so its on order from Germany and will be another week. I waited another week and rang again and they didnt have a clue about it so I asked for a refund. I was told it could be up to 3 days before the money hits my bank. So 3 days later I rang asking for my refund, their reply was I do not understand why so I will do it manually right now but could… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“5 star service will be using again”

Written on: 13/03/2016 by Rihannab471 (1 review written)

It was time to replce my tools and found prices very good and with a wide range of brands to choose from. Delivery arrived next day. Very happy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast delivery ”

Written on: 10/03/2016 by Trujillo223 (1 review written)

Great products and a selection of tools and price worked out a lot cheaper than other sellers. Fast delivery and very well packed Thanks … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shambles of a business”

Written on: 08/03/2016 by BenSmall16484 (1 review written)

Tried to order a trowel,no problem. Delivery time 1-3 working days....5 days later,no trowel. Got intouch with them through emails,promised it would arrive early the following week. End of that week,still no trowel....words were exchanged through numerous amounts of emails,they decided to throw a refund back at me as they didn't even have the item in stock I'd paid for 2 weeks before hand. Refund was meant to have been issued and in my bank early the following week,3rd week,still no money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bluebell4's Response to BenSmall16484's Review

Written on: 27/03/2016

Ditto! Still waiting for my order a month ago - after numerous emails/phone calls

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Shame you have to give 1 star minimum.”

Written on: 02/03/2016

1 order okay, the others screwed up. (over many months). All you get is excuses. I could go into details but that would just bore you. Honestly, stay away as far as possible & use a reputable company. If you want hassle give them a call. I am afraid I can't do any more to dissuade you, but you have been warned!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful Company”

Written on: 04/02/2016 by Abigaile377 (1 review written)

I should have read the reviews before ordering. I ordered a £138 chop saw on the 7th Jan and I'm still waiting. I called two weeks after it was ordered: "sorry we are out of stock, its coming from the supplier" A weeks later I called back. "sorry, it's still now here we're expecting it in a few days" At this point a cancelled the order. 1 week later I have still not got a refund so i called them. "sorry, it was stuck in the system" Thankfully I ordered with paypal, if i have not got… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shoddy Shady should be avoided”

Written on: 01/02/2016 by dawnsol67 (1 review written)

Ordered goods on 10th January 2016. 7 days later still no goods. Chased the items with Tools and Fix who advised middle of the following week. Essentially this went on for 3 weeks until I obtained the name of the owner (you know who you are!!) and email both him and his incompetent manager. They advised that the goods were ordered in from Bond It (don't believe that for one minute) and that order never arrived!!!! Seriously!!! Spoke today with the owner who was initially abrasive (only… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Never ever order from them”

Written on: 29/01/2016 by Torres227 (1 review written)

Please do not order from them as you will never receive your item. All of the staffs are lier and you will not get the chance to speak to the manager. Once they take your payment you will minimum have to wait for a month or so to get what you ordered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Absolute Rubbish Avoid”

Written on: 26/01/2016 by 89O'Hara (1 review written)

ordered a coal bunker on 1st January and was suppose to be delivered a couple of days later. When it did not arrive I emailed company and was told that having reviewed my order it appeared there as a problem and unfortunately would not be delivered until the middle of the following week. Waited but still no coal bunker arrived. Emailed again and had exactly the same reply. Told hem I was not happy and wanted a refund. They agreed and issued a credit not But NO REFUND OF MONEY!!! Contacted pay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“absolute joke of a company ”

Written on: 25/01/2016 by 1976Forsyth (1 review written)

Avoid this company!!!!!!!! I ordered a biscuit jointer on the 4th November last year, 6 1/2 weeks later after hearing enough **** about it being sent out and not, i requested a refund to yet 8 days on I'm still waiting for it,have emailed and tried ringing,such a poor customer service I obviously won't be using again and hope that people don't get mistreated as well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dropshippers!”

Written on: 17/01/2016 by fkWhite211 (1 review written)

Do not buy from this company. Terrible service, still not received my order after waiting three weeks!!!!! I phoned them and was just fobbed off… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“still waiti g of my saw blades from 15th of november”

Written on: 03/01/2016 by Churchill162 (1 review written)

Do not order from these conmen i have rang up about 10 times regarding 19 quids worth of blades same old $#$#@ every time there in the post we will deliver them again tgere on there way what a bunch of *%#% a/holes never mind when they lose there ability to take credit cards and debit cards next year they will be in the clarts i will be writing to my credit card company along with the details of this site… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview