Avoid! Avoid Avoid!

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ToolandFix www.toolandfix.com
★★☆☆☆
2.4
35.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Gideon116's review of ToolandFix www.toolandfix.com

“Avoid! Avoid Avoid!”

★☆☆☆☆

written by Gideon116 on 23/12/2014

Beware! I wish I saw the last review of this place before I placed my order for a Christmas gift... I ordered on Monday 15th Dec with good faith that they were honest when they said 1-3 days delivery (or worst case would be royal mail 1st class - 3/5 working days) and I would get this before Christmas. I waited until the following Monday 22nd Dec to chase it up as still nothing. Not even a dispatch confirmation. Upon ringing I was told that they hadn't even received delivery from their supplier yet (and didn't have a clue when they would receive it). The fact that they withheld the fact that they didn't even have the items in stock when I ordered is very naughty. It makes me angry that they didn't even have the courtesy to advise me that there would be a delay from their standard delivery time and that I had to ring them to find this out! When I told the sales person how poor the service was and that I now have to go out and find a replacement gift he didn't even apologize!! I told him I would happily warn others of how bad their company is - here you go. Merry Christmas Tool and Fix.

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