Terrible after sales

The UPVC Door Company www.upvcdoorcompany.co.uk
★★☆☆☆
1.6
From 51 reviews
12.0% of users recommend this

  • Quality of service

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JusticeTierney84's review of The UPVC Door Company www.upvcdoorcompany.co.uk

“Terrible after sales ”

★☆☆☆☆

written by JusticeTierney84 on 11/05/2016

Bought a door, the glass in the inside has shattered cutting my daughters arm. Called & spoke to the person I dealt with the customer relations manager. Who was not 1 bit interested. He has advise the glass must have been hit. This certainly wasn't the case she was locking the door on the inside. The glass came out in large pieces, not shattering into small pieces. Thankfully my daughter is ok, only a few stitches. At no point was I offered anyone to come out & see or how I would get the door fixed. I have been told to right to the owner. Not holding my breathe. Very unhappy & extremely disappointed with Upvc door company .

  • Blantyre

    Branch Visited

  • £645

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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