Less2Build Reviews - www.less2build.com

★★★★☆
3.5 / 5
65% of users recommend this
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Latest Reviews

★★★★★

“Quality service. Purchased building materials at a...”

Written on: 21/08/2014 by Glovervf141 (1 review written)

Quality service. Purchased building materials at a very competitive price and communication was helpful for delivery at my convenience. EXCELLENT and highly recommended… Read Full Review

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★★★★★

“quality of service”

Written on: 18/08/2014 by Mitchellaj242 (1 review written)

Bought clarke manhole cover could not find cheaper anywhere the postage was fantastic, would have had to pay nearly £4.00 more at b&q and have to go to the store to collect came post free with less2 build. again thanks and please keep up the excellent work. I will use your services again and am confident about recomending you to anyone. Things I did not like... no complaints whatsoever… Read Full Review

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★★★★★

“Soil pipes at great prices”

Written on: 16/08/2014 by yam112 (2 reviews written)

Ordered off ebay and was sent tracking number and all went as was told. Bought the pipes as they were a great price and good price for delivery, can not fault the goods or the company. Thank You Mr HM JONES… Read Full Review

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★★★★★

“Manhole Drain Cover 650 x450 Clark 2.5T”

Written on: 14/08/2014 by spizzz (1 review written)

Fast Shipping and excellent quality goods,Recommended. Just what I needed for my rental property and a saving of 1/3 from my local builders yard. No Hassle, Great Service I will come back again now I know about this shop. A+++++ 600mmx450mm Clark Drain 2.5 T Manhole Drain Cover Access Inspection Pedestrian… Read Full Review

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★★★★★

“belle 150 mixer 240 volt”

Written on: 19/07/2014 by Larsoncp321 (1 review written)

bought this belle 150 concrete mixer after some time surfing the web , was the best deal by far , great price, free delivery, super service and communication, well pleased, driver off loaded right to doorstep, hope to be mixing at the weekend, many thanks Mr joy. 5 stars… Read Full Review

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★★★★★

“Perfect every time ”

Written on: 17/07/2014 by DemetriusHoffman (1 review written)

bought cavity closers perfect good quility and even better price Bought lintells fast delivery fantastic prices pleasure to deal with made so easy will use again thanks again… Read Full Review

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★★★★☆

“Fast efficient service”

Written on: 16/07/2014 by DanielRamsey (1 review written)

Placed an order for decking Wednesday night and was delivered Friday morning. One bad point was the lack of communication, I didnt actually know the decking was being delivered until I got a call off the driver to say he was outside my house and I was at work but he was nice enough to wait for someone to get there and give him a hand… Read Full Review

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★★★★★

“Excellent, fast service”

Written on: 14/07/2014 by 394Cleveland (1 review written)

Thank you for the excellent, fast service and extremely good value for the 50 metre roll of wire netting which I purchased… Read Full Review

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★☆☆☆☆

“DECKING”

Written on: 13/07/2014 by RykerJenkins1951 (1 review written)

This has got to be the worst company I have ever dealt with. Decking boards came wrong width, wrong length, wrong thickness. Replacements came wrong width length and thickness and this time not enough boards. One bloke even got up tight with me cos I was complaining, the woman was much nicer, but I still havnt got the missing boards. Awfull company… Read Full Review

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★★★★☆

“Items arrive on time and as described. ”

Written on: 11/07/2014 by isRice259 (1 review written)

I was a bit dubious with some of the negative reviews on here. However my experience has been fine. I ordered gravel and timber. The gravel arrived within a few days and the timber with in 4 days. The only slight niggle was the lack of email providing a delivery date. Luckily I rang them and they told me delivery was "today". So went home to receive the item. Had to rind a second time to find out the 2nd delivery day. On a positive, they said it would be a Monday but I preferred Friday, they… Read Full Review

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★★★★★

“If your a builder or a DIY'er you NEED this company!!!”

Written on: 08/07/2014 by Losza44 (1 review written)

I've use this company now for over a year both through their Ebay shop & over the phone. I have, for a DIY'er, a fairly large project which I can only tackle at weekends. They have been nothing but helpful, their prices are VERY competitive on the larger items that you need, ie: lintels, wall ties, starter profiles, Keylight roof windows, etc, etc. To give you an example starter profiles from TP to me were £10 + VAT each, from here £55 for ten INCLUDING VAT & DELIVERY!!!. Obviously if you… Read Full Review

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★★★★★

“Insulation boards”

Written on: 06/07/2014 by RiyaPorter129 (1 review written)

Good communication, good product good delivery, thanks… Read Full Review

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★★★★★

“Great products at great prices”

Written on: 05/07/2014 by humphreyhudson (2 reviews written)

I have purchased shingle bulk bag which was a fraction of the price elsewhere it was delivered speedily and was good quality. I also purchased some decking and that too was at a good price and quick delivery. Very helpful staff. Very pleased, would recommend… Read Full Review

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★★★★★

“Did what they said they would”

Written on: 28/06/2014 by Ezperance (1 review written)

I ordered a garden trellis via Ebay which arrived very quicklyy. The quality of the item is very good value for the price paid. Excellent all round goods and delivery… Read Full Review

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★★★★★

“Excellent Fast Service As Always!”

Written on: 28/06/2014 by amandac3694 (1 review written)

I have found less2build extremely helpful, they offer an excellent service, fast and timely deliveries. All the drivers/companies they use are extremely helpful and nothing is not too much trouble. The quality of the goods are excellent, I certainly would recommend them to anyone who is looking to do a property project or any size project. One of best things is you save money as they are competitively priced, offering free delivery is always great and does save a lot of money. They offer an… Read Full Review

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★★★★★

“Wheelbarrow”

Written on: 25/06/2014 by Amirs38 (1 review written)

Bought a wheelbarrow from less2build at a fantastic price. The quality is great and better than some more expensive one's I have seen. The service I received through the internet was great, keeping me up to date with my order at all times. I would highly recommend this company to anyone and would not hesitate to use them again… Read Full Review

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★★★★★

“First Class Service”

Written on: 20/06/2014 by Daveboy64 (1 review written)

Ordered wood products. Easy to order at a very good price. Delivery was well within time stated. Goods were in excellent condition and well packaged. A Pleasure to buy from, and certainly will do so again. Will Have no hesitation in reccommending this company to friends and family… Read Full Review

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★★★★★

“Brilliant !”

Written on: 19/06/2014 by 72Peacock (1 review written)

Just wanted to write a review to thank you for an excellent transaction through ebay as always the stuff I ordered arrived on time and was excellent quality I will be buying from you again in the future many thanks… Read Full Review

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★☆☆☆☆

“Poor quality damaged insulation boards received”

Written on: 05/06/2014 by cmt_sutton (4 reviews written)

I contacted Less2 Build on Sunday 1st June by the web contact form, but received no reply. The 6 Celotex 25mm insulation boards are for a Koi Pond project as a lining before fibre glassing, so a decent surface is important. All the boards apart from one were unacceptable, I have kept 2 complete as unusable and managed to use sections of 2 others. With hindsight, I should have thoroughly checked each panel and refused delivery, as it was raining we had to put them in my garage without a… Read Full Review

Debra5915's Response to cmt_sutton's Review

Written on: 05/06/2014

Don't expect any help from them...customer service non-existent and they break contractual obligations

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Less2Build's reply to Debra5915's Comment

Written on: 05/06/2014

Always happy to help genuine issues ,as you are well aware ...
Regards
Less 2 Build

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Less2Build's Response to cmt_sutton's Review

Written on: 05/06/2014

Here are the facts from this above review like many people do not read the terms and condtions of the orders , when you do not give in and let them get there own way this is where they turn to ..Like most of we never take the time to tank people for a job well done due to the fast paced life style we all lead ....Never slow down enough to think about how much effort evry one puts in to make every thing we buy online get delivered on time at the right price.BUT WE ALLleave a poor review if it does not go how we want .
1. This order was placed on the 13/5/2014
2.Delivery was made 4 working days later 19/5/2014,(email to client to make aware)
3.Client emails us (Unaware of date as no email on server )
4.Client calls 5/6/2014 to report damaged goods ,Terms state all damages to be reported within 24hours from date of delivery
5.Client informs of 6 damaged items asks for us to arrange replacement goods ,We agree (Well out of the time frame for damages to be reported)
6.Client now tells us he has used 4 sheets (even though they are not fit for purpose ) Odd if they are not usable but he has used them ?
7. Buyer contacts us again .We are stilling waiting on supplier to tell us details on this (approx 1-2 hours after first call ,same day) ,
8.We inform client we have managed to get the damaged items exchanged , But not the boards he has already used .
9.Client Un happy.Leaves bad review ,The gesture of good will is that we are already paying for a re delivery of the goods you failed to report in the terms and conditions you have agreed to.

How ever bad review left.

Regards
Less 2 Build

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Cmt_Sutton's reply to Less2Build's Comment

Written on: 07/06/2014

Dear Less 2 Build
Many thanks for clarifying your terms and conditions, however the items received should never have been sold due to the damage already made long before this sale and delivery to me.
It is due to the poor quality control and service received that in my opinion has created a breach of contract and your terms and conditions do not apply in this sale.
Your web site invites people to leave a review and you will see I have left positive reviews for previous purchases over the past 3 years. I find your comments to myself and others offensive following a negative review and will pursue this with your managers.
If I had researched Less2Build including the reviews I would never have made a purchase in the first place.

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Less2Build's reply to Cmt_Sutton's Comment

Written on: 08/06/2014

But this issue is very clear in the fact the goods where received and then used before you reported the problems ..........
Firstly is they where really that bad you would have refused the goods on delivery ... failing that informed of defects before using them ...But you have done neither and now wish to have a refund for goods used .I am sorry but in any sector this would not happen .You can not buy a loaf of bread , eat it them take back the packet and ask for a refund because it was not as it should have tasted ? . This would have been replaced no questions asked if you had of not used the goods !!!!! It really is this simple
Regards
Less2 Build

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Less2Build's Response to cmt_sutton's Review

Written on: 05/06/2014

As per Call today the goods have been delivered over a week , you have used 4 of the boards from the 6 , We can not replace some thing you have already used . the 2 remaining damaged boards will be collected and exchanged for you but we as with all companys can not replace some thing you have already used .sorry about this
Regards
Less2build

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★★★★★

“Brilliant Company To Deal With”

Written on: 03/06/2014 by jimfal (1 review written)

Ordered some timber decking and treated posts from less2build last week through ebay. The quality of the timber was excellent and the speed of delivery,not to mention the cost of delivery,(only £8.50) was outstanding. There was one minor issue with one of the decking boards, but after one email,that was resolved to my complete satisfaction. I would not hesitate to recommend less2build to anyone and indeed have already done so. Will certainly be using them again… Read Full Review

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