Less2Build Reviews - www.less2build.com

★★★★☆
3.8 / 5
161
72% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★★★★★

“quick reliable service”

Written on: 27/04/2015 by mjarvis666 (1 review written)

ordered on a Monday with free delivery. order arrived on the Friday, good quality timber, order correct. would definitely use again… Read Full Review

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★☆☆☆☆

“No Delivery, No Return Calls from Managers & No refund...”

Written on: 24/04/2015

Very competitive prices of goods, easy order and transaction... But failed to deliver good on arranged delivery date. Re-arranged delivery date and confirmed only to find out that this too was cancelled. Asked for a refund, still haven't had an email confirming cancellation or refund. Asked to speak to a Manager, who always doesn't seem to be at their desk or is very busy. My advice is to stay clear of this firm until they improve on delivering goods and customer service… Read Full Review

Less2Build's Comment

Written on: 24/04/2015

Dear Mr Lisney.
My advise is to not be rude to people at the brach delivering and the delivery might take place ?
You got the delivery cancelled yourself by being so rude to the delivery company who then refused to deliver on our behalf.
We implemented the refund as no one where willing to deliver the goods to you.
Manners are free deliveries cost money
Sorry !
Less2build.com

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Mark5129's Comment

Written on: 24/04/2015

Get your facts right first before making comments you know nothing about and stop trying to cover over a bad review!. I have been nothing but polite to your collegues, with my main communication being with [name removed] who I have spoke twice to. She has also been polite, understanding and courteous, which is far more than I can say about the Management!. As for the sub contractor, I spoke to the assistant Manager of the Branch who was not happy with your company. He also was more than helpful and explained that he had already spoke to your company with regards to delivery issues, it's just that you failed to do anything about it or have the courtiosy to contact the customer. It has nothing to do with me or my actions, as I simply placed the order, paid straight away, and then simply enquired as to where my goods were, to then have problems with your company and no one else!

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★★★★★

“Super service”

Written on: 17/04/2015

Needed some metal bar i got 3 800mm pieces delivered for less cost than one single bar at BQ , found this company, delivered very quick and did the job perfectly at a fraction of the cost… Read Full Review

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★★★★★

“good company”

Written on: 17/04/2015 by XimenaKoenig (1 review written)

very good company, sent the items i ordered out really quick. ordered from ebay with them , postage was really good for the weight of the items. i can highly recommend using them. they have a lot of good feedback, they do look after their customers, even the ones that are hard to please… Read Full Review

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★★★★★

“Just the Best”

Written on: 16/04/2015 by SMKWoodcraft (1 review written)

I ordered a couple of 150 x 150 posts on Tuesday afternoon and because I needed them urgently I sent a message asking if they could send the right away. Well much to my surprise they came the very next morning at 8.30. So I will definitely recommend this company… Read Full Review

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★★★★★

“Fence posts”

Written on: 15/04/2015 by Goldstar22 (1 review written)

I Ordered 15 Round fence post on Monday 13 th April Via eBay and received them to day , Very fast service and the cost of the postage was fantastic. I would certainly recommend you to my friends. Many thanks Jim Jakeman… Read Full Review

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★★★★★

“Value and overall service”

Written on: 14/04/2015 by Supertel1954 (1 review written)

I ordered 4 new 2.4 mtr treated wooden sleepers for my garden and they were delivered 2 days later and it only cost £9.99 for delivery YES only £9.99 and it would still of been £9.99 if I had ordered 40!Now that is value for money and excellent service… Read Full Review

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★★★★★

“wall starter kit”

Written on: 14/04/2015

Best price, excellant delivery time, item exactly as decribed,would recommend… Read Full Review

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★★★★★

“Fast and easy purchasing!”

Written on: 09/04/2015 by Techteacher (1 review written)

Great range of products and dead easy ordering. A real pleasure buying from a genuine merchant. Well done less to build!… Read Full Review

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★★★☆☆

“Great prices, delivery issues need to be sorted out!”

Written on: 09/04/2015 by ceegee77 (1 review written)

I have use less2build twice so far in as many months. The prices are pretty much unbeatable on most products. My first order was for 4 4x4" 3m fence posts - which look ready good quality and pretty straight. I didn't receive an email confirming a delivery date/time, just a call 20 minutes before the courier turned up - luckily I was off that day. My second order was for six 2400x1200 12.5 plasterboard, five 70mm 2400x1200 foam insulation and fourteen 3m 2x3 battens. This time I received… Read Full Review

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★★★★★

“quility e seller”

Written on: 08/04/2015 by Shafferse496 (1 review written)

exellent service and quillity goods will use again does what it said on the tin… Read Full Review

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★★★★★

“Great company”

Written on: 02/04/2015 by Colinp337 (1 review written)

My stuff arrived with pieces missing I must admit I was concerned I need not have worried new part dispatched that day, very good… Read Full Review

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★★★★★

“Amazing, brilliant quality and cheap :)”

Written on: 31/03/2015 by kellykkk666 (1 review written)

amazing company, not only is it the cheapest around, the items are fantstic quality. The service and team are very helpful and friendly. Defiantly recommend to everyone i no and will be using all the time. Forget b n q and other hardware shops, this is the place to go… Read Full Review

Itamary's Response to kellykkk666's Review

Written on: 01/04/2015

I don't believe this review. It must be a different company to who I dealt with. They were very unhelpful after sending me decking with big holes in it and said it would cost me £135 to get them picked up.

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★★★★★

“Excellent Service!”

Written on: 31/03/2015 by Jilly88 (1 review written)

I ordered five 4x4 uprights to start a build. They were delivered in lightening time. I am extremely happy with the service and will continue to use Less2Build. Thank you very much!!… Read Full Review

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★★★★★

“Excelent online purchase.”

Written on: 30/03/2015 by Graememac (1 review written)

Ordered four timber posts to repair broken fence from Less2build via Ebay. Arrived quicker than expected and the posts were of excellent quality, well wrapped at a price difficult to match. Would certainly purchase from this company in the future… Read Full Review

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★★★★★

“Ebay garden post”

Written on: 29/03/2015 by 6Johnston (1 review written)

Ordered 8ft garden post on Ebay arrived within a couple of days well wrapped and in perfect condition. Well recommended!… Read Full Review

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★★★★★

“Fast efficient service ”

Written on: 27/03/2015 by Davejuice (1 review written)

Fast delivery ! Left a note to driver and he went through the hassle of leaving materials out of sight . Fantastic service Will defiantly use again… Read Full Review

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★★★★★

“Faultless Customer Service and great value”

Written on: 26/03/2015 by Lloyd118 (1 review written)

Ordered a bulk bag of 20mm shingle/gravel. Hadn't used these people before so was a little apprehensive but with the price so much cheaper than anywhere else, I decided to give it a go. So glad I did. I was given an estimated delivery date which was for appx 10 days ahead which was fine but received an email giving a definite delivery date which was like in a couple of days. Had a small issue regarding delivery in connection with power lines, but nothing to do with this company, which… Read Full Review

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★★★★★

“fence post bought through eBay. ”

Written on: 24/03/2015 by mike1979071979 (1 review written)

I ordered some fence posts yesterday and they were delivered with in 24 hours. Very good service and very speedy delivery. just what I was looking for at a very cheap price. For solid wood.. i would recommend to all that I know. Thank u again. … Read Full Review

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★★★★★

“Good After Service”

Written on: 23/03/2015

Good product, good price, and when there was a slight problem (small part missing in original order) customer service very helpful and efficient. Replacement part sent very quickly, very pleased… Read Full Review

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