Lakeside-Hire Reviews - www.lakeside-hire.co.uk

★★★★★
4.6 / 5
95% of users recommend this
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Latest Reviews

★★★★★

“Clear options and fantastic services”

Written on: 29/09/2014 by TaliaSelf348 (1 review written)

We hired a set of internal scaffolds from Lakeside-Hire. Lakeside-Hire offered a flexible hire programme for a DIY customers like ourselves. Lakeside-Hire's customer service agent Nathan clearly laid out options and took us through the process step by step. The equipment arrived on time and with a clear instruction. When a slight misunderstanding caused a small charge, Nathan voluntarily offered to take the additional fee off. We were really impressed with the level of services that made this… Read Full Review

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★★★★★

“If only other companies were as good”

Written on: 26/09/2014 by Stuart19132812 (1 review written)

First up, I work for the railway so I have no invested interest. Ordered what I needed (no problem). Changed my mind and altered my order the following day (no problem). Delivered in the morning on the day required (no problem). Received a call at the end of the week to confirm collection day but as the job overran I asked for an extra day (no problem). Collected in the morning of the arranged day (no problem). Received my refund on the overcharge, my error don't forget (no problem). What more… Read Full Review

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★★★★★

“scaffold tower hire”

Written on: 18/09/2014 by Jessieb257 (1 review written)

hired tower to paint my house saving huge amount of money not employing trade. first class service and equipment - light and easy to assemble, perfectly safe at height. highly recommend this product, Many thanks for 1st class service - a delighted customer… Read Full Review

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★★★★★

“First class service”

Written on: 12/09/2014

They did "what they said on the label". On time, on the day stated, excellent equipment, well delivered, well checked, comprehensive instructions, promptly collected. Faultless. Thank you… Read Full Review

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★★★★☆

“Online Tower Hire”

Written on: 10/09/2014 by Brendanz177 (1 review written)

We've used Lakeside before but this was the first time we had hired using the online facility. Had a slight problem as didn't receive a confirmation email and went back online to find status said cancelled - however a quick phone call resolved our panic - order not cancelled just in the process. Very helpful staff, tower delivered and collected as promised. Overall very good… Read Full Review

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★★★★★

“Tower hire”

Written on: 09/09/2014

Very good service. Delivered and collected as promised. There was a slight problem at lone stage but this was sorted quickly to my satisfaction. I would happily use them again… Read Full Review

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★★★★★

“Excellent”

Written on: 08/09/2014 by laurencegreed (1 review written)

Very good customer service and everything was as expected and on time. Thanks Lakeside!… Read Full Review

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★★★★★

“Scaffold Tower ”

Written on: 02/09/2014 by CassieMacDonald1973 (1 review written)

Great scaffold Tower for the job that we needed this for,felt safe and secure. would definately use this company again… Read Full Review

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★★★★☆

“It's NOT their equipment”

Written on: 27/08/2014 by Shaffer1967 (1 review written)

Whilst their customer service is good, their products are only as good as the third party supplier they subcontract the work to. Also promises and agreements are made with regards to delivery / collection times that the 3rd party usually has no knowledge of. Their pricing cannot usually be beaten by the company delivering the goods, as they can get a good discount due to the volume of work given to the 3rd party. The use of 3rd party suppliers is not an issue, as such, but it would be good if… Read Full Review

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★★★★★

“A great friendly service from start to finish. Will...”

Written on: 21/08/2014 by ClarenceScott (1 review written)

A great friendly service from start to finish. Will use again and recommend to everyone… Read Full Review

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★★★★★

“Freindly,Professional,Supportive..”

Written on: 20/08/2014 by PhilMurley (1 review written)

First time hiring a scaffold tower for domestic use.Found Lakeside as the cheapest price on line.From the point of contact requesting call back.it was swift as promised in the advert, it was friendly without being pushy,they advised,even ensuring I didn't order more than I needed.They ensured I had delivery when I wanted ,paperwork was immediate,no hidden costs,follow up calls to confirm I was happy,delivery swift ,friendly and clean,the equipment with instructions was so easy to use for a… Read Full Review

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★★★★★

“good price, excellent service.”

Written on: 15/08/2014 by estherreviews (1 review written)

Have used Lakeside before in London Centre and could not fault them, I will used them in the future no doubt, and will also recomend. … Read Full Review

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★★★★☆

“First time tower hire”

Written on: 26/07/2014

My first experience with Lakeside worked really well. The website was intuitive and I confidently ordered directly online. The concept of booking a date for delivery and collection worked well in practice. The communication was first class from the hire desk, through to the driver's heads-up an hour before delivery. I made some additions to my order which were efficiently carried out. … Read Full Review

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★★★★★

“Hire of Tower”

Written on: 25/07/2014 by gordonbell20 (1 review written)

I found Lakeside to be friendly and helpful. Tower was delivered the next day and easy to construct. The cost of the hire was a fraction of the cost it would have been to get someone to fix the roof… Read Full Review

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★★★★★

“Great product, great service, highly recommended”

Written on: 11/07/2014 by Middletonss297 (1 review written)

I hired a 5.2m scaffold tower to replace my guttering all around my house. It was brilliant, so easy to assemble. Delivery was on time with a helpful pleasant delivery man. It made the job so much easier. Highly recommended… Read Full Review

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★★★★★

“Excellent Service”

Written on: 10/07/2014 by Mscapability (1 review written)

Lakeside-Hire, provide a 5 Star service. I must also pay a special note to Shem a member of the Lakeside-Hire Team. Shem provided exceptional on-site customer service, and attention to detail which is very rare today. Well done Shem. Thank you… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 09/07/2014 by MyahMiddleton (1 review written)

We ordered 5.2m scaffold tower and it was delivered within 24 hours. Great customer service. Was the cheapest quote we got. Tower was in great condition and was delivered by a local company who said that they could not match the price we paid. All our dealings with Lakeside and the local delivery company were great. Will definately be recommending Lakeside to anyone needing a scaffold tower in the future… Read Full Review

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★☆☆☆☆

“Shocking customer service, unreliable delivery and pick up”

Written on: 27/06/2014 by sssw_church (1 review written)

We had used Lakeside in the past and had been relatively happy, but have been extremely disappointed by our latest dealings with them. The hire was straightforward enough, though dodgy phone lines made it hard to hear what was going on, and a crashed website meant that I could not order online. The scaffolding was dropped off, but it took 3 days for it to be picked up, which would have been fine if not for the Lakeside people telling me otherwise, and assuring me that the driver was coming… Read Full Review

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★★★★★

“Excellent Value & Service”

Written on: 19/06/2014 by steveatBumblebee (1 review written)

Excellent value for money. Prompt delivery and collection. Good telephone support. Clear web and paper based instructions. What more can you say? A very good service… Read Full Review

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★★★★★

“Good overall service”

Written on: 16/06/2014 by Johnston57 (1 review written)

Excellent service, delivered on time as stated. Equipment is very good and met our requirements - quite easy to erect once you get started. The tricky bit was getting the 3rd staging platform hoisted up - but we managed. Everything was good and would definitely use again and recommend to other people - the only downside was the collection. This had been arranged but believe it was sub contracted out and ended up being collected a day later than planned - but no extra charge obviously as it… Read Full Review

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