FFX Reviews - www.ffx.co.uk

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★★★☆☆
3.5 / 5
62% of users recommend this
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Latest Reviews

★☆☆☆☆

“Not good, and part of toolbank”

Written on: 22/06/2014 by NatalieSchmidt (1 review written)

Over prices and very poor customer service, found out this is part of toolbank after doing some digging. Will not use again… Read Full Review

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Heyhoheyho's Comment

Written on: 13/08/2014

FFX is not part of Toolbank...dont know where you heard/found that information out. Ive also always found FFX to be very competitvely priced, never had a bad experience with the customer service team..behind the trade counter or when ive phoned and spoken to them. Obviously you visited them on a bad day!!!!

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Simonandrew's Comment

Written on: 13/08/2014

Same directors that's how!!! Yes they must of been having a BAD day but not excuse. Will NOT BE SHOPPING WITH FFX AGAIN....

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★☆☆☆☆

“Not good, and part of toolbank”

Written on: 22/06/2014 by NatalieSchmidt (1 review written)

Over prices and very poor customer service, found out this is part of toolbank after doing some digging. Will not use again… Read Full Review

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★☆☆☆☆

“poor show”

Written on: 08/06/2013

I am a builder. I had IT problems so could not order on-line. Phoned them - they refused to take an order over the phone. Shocking - it goes to show they are making too much money if they can turn customers away in such a cavalier manner. Not even an offer of helping me do it whilst they types and I read out all the details. … Read Full Review

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★★★★★

“great service”

Written on: 20/12/2012

placed order on 18th December, got it today. lovely. bought few extension leads, brand new, boxed and nearly half price what other retailers charge… Read Full Review

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★★★★★

“BEST CUSTOMER SERVICE EVER!!!!!!!”

Written on: 11/09/2012 by Brigstowe (1 review written)

I ordered some kit needed to pull some foundations and could not have done the job without it. After I ordered the item, they realised that they did not have the correct one in stock. So they did not cause me any problems with delivery times they upgraded my product for free, ensuring that I could complete my work. Whats most impressive about this story is that I did not have to persuade or even ask them to do this, they just did it when they realised their mistake. Item was here the next… Read Full Review

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★★★★★

“Fantastic place to buy tools and building materials”

Written on: 21/08/2012 by MrBump (4 reviews written)

New company I hadn't ordered from before. I usually go with Screfix or Toolstation, but glad I gave these guys a try as the price was better than either and the service just as good. The order was delivered next day via a decent courier and I got an hour delivery slot window. Good service. Very happy customer. Well done FFX… Read Full Review

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★★★★★

“Excellent! ”

Written on: 19/06/2012 by drazas (1 review written)

Really perfect service and attention to the customers, reasonable prices. I wish all other companies worked like FFX does.Very,very satisfied. Even more,I will buy more stuff from them in the nearest future. Would recommend without a doubt. Denis Razas… Read Full Review

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★☆☆☆☆

“Not worth our while to fulfill the order”

Written on: 10/05/2012

I have ordered £1000 of tools from this company and until now have had great service. The problem with this order is that one item had to come direct from Sealey Tools. The order was a sealy welder, wire and a Makita angle grinder. After a later order arrived before this one I phoned to see if there was a problem? My card had been charged the full amount and the payment had been deducted from my bank. The assistant on the phone was very polite and tried to help me BUT when he explained that… Read Full Review

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★★★★★

“super fast & super cheap”

Written on: 14/03/2012 by mightyal (1 review written)

Ordered a makita cordless drill yesterday lunchtime. It arrived before 9am this morning! Was kept informed re delivery times, had the option to change them. They weren't quite the cheapest option (2nd cheapest) but the price difference was negligible and the other seller had a bunch of -ve reviews. I have nothing bad to say. This is the first place I'll look next time… Read Full Review

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★★★★★

“A stores manager friend suggested I try FFX website...”

Written on: 22/02/2012

A stores manager friend suggested I try FFX website and the mitre saw was way less expensive than others. Price included VAT and delivery and a spare blade. Delivery was as promised and product as described , will use this firm again… Read Full Review

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★★★★★

“Great service and cheaper than Amazon!”

Written on: 17/01/2012 by kentdude (1 review written)

Was about to purchase a 'Faithful Splitting Maul' and 'Faithful small axe' from Amazon when I thought I'd just double check I couldn't find it cheaper somewhere else. FFX turned up in Google so I had a look, and even with delivery cost on top for each item my total order was £8 cheaper than Amazon. I thought it was too good to be true, but after a check on the company I put through my order on Wednesday evening and my items arrived Friday morning. So delivery was great too. You do need to… Read Full Review

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★☆☆☆☆

“Misleading Google Listings”

Written on: 17/10/2011

Was searching to buy a Fein Power Tool, FFX were listed on Google Shopping as the cheapest. When I clicked through to their site, the tool was actually £28.00 more expensive than advertised on Google. Too add insult to injury, their delivery charge of £4.95 was another hidden charge. Sham websites like this should get their act together, and stop clogging up the internet with their misleading information… Read Full Review

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★★★★★

“great service thanks FFX Tools”

Written on: 30/09/2011

Found these guys through google shopping, great price compared to other sites - wish id found them earlier. Ordered easily via paypal and my sander came next day. Had a browse through their site and their prices are very good on most tools I searched on. Ive already recommended to my workmates. No hassle ordering thanks again… Read Full Review

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