Written on: 03/08/2012 by Angrymum2b
I purchased wallpaper paste along with other items for doing my baby's nursery ( due in 9 weeks).
The dye from the packet has transferred onto the changing table/chest of drawers totally ruining it, it's part of a set (wardrobe and cot match).
After ringing customer services I was offered a £10 gift card, I explained the set cost me over £1500.00 but was told I was not entitled to compensation as it was purchased through trade point. I feel this is a total rip off the product was there own brand but because my husband has a trade account and gives them a lot of buisness we are treated like this..... NEVER AGAIN !!!!
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This Charming Girl's Response to Angrymum2b's Review
Written on: 01/10/2012
to be fair, if i had a set of draws costing over £1000, i wouldnt put wallpaper paste anywhere near it! how is the company at fault, they didn't intend on staining them. dye/colouring will come off anything when in contact with glue/adhesive. at least they offered you something when they arnt at fault.