Steer well clear!!! Jaw droppingly poor service.

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Post Office Platinum Credit Card
★★☆☆☆
1.5
15.0% of users recommend this
  • Customer service

  • Value For Money

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Jadac17's review of Post Office Platinum Credit Card

“Steer well clear!!! Jaw droppingly poor service.”

★☆☆☆☆

written by Jadac17 on 19/02/2016

I have used many credit card providers in the past and never experienced a single problem... until I made the mistake of applying for a Post Office Platinum Credit Card. At the time of writing, I have been trying for six weeks to get them to transfer a balance to the new card. After hours of eye gouging conversations with their incompetent staff, as well as a written request, I'm still no closer to getting a simple balance transfer completed. I've now given up and taken my business elsewhere. My only shred of hope is that my suffering can serve as a warning to the innocent. If you're thinking of using the Post Office: turn back now! Get off their site, remove yourself from temptation, run as fast as you can to another provider. Seriously, the Post Office and Bank of Ireland are appalling. Don't waste your time on them.

  • 0 - 6 Months

    Used card for

  • No

    Loyalty scheme

  • Customer service

  • Value For Money

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