what a hassle

Click here if this is your business
Orchard Bank (HSBC) Credit Card
★★☆☆☆
1.7
From 85 reviews
24.0% of users recommend this

  • Customer service

  • Value For Money

Click here if this is your business

Guest's review of Orchard Bank (HSBC) Credit Card

“what a hassle”

★☆☆☆☆

written by on 09/04/2012

The orchard bank secured card is good for building credit- until you need to cancel it. They promise you will get your deposit back within 30 days of canceling the card, but it took over 3 months and MANY angry phone calls to get them to send my money! I had about 10 customer service representatives promise me that they were absolutely positive that my check had been mailed out. Not sure if the customer service reps are told to lie or just not knowledgeable at all. The whole process of trying to get my money back really ruined the entire experience with this company for me.

  • 1 year and over

    Used card for

  • Customer service

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account