written by on 09/04/2012
The orchard bank secured card is good for building credit- until you need to cancel it. They promise you will get your deposit back within 30 days of canceling the card, but it took over 3 months and MANY angry phone calls to get them to send my money! I had about 10 customer service representatives promise me that they were absolutely positive that my check had been mailed out. Not sure if the customer service reps are told to lie or just not knowledgeable at all. The whole process of trying to get my money back really ruined the entire experience with this company for me.
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