Avoid - Agressive & Out of Control

Click here if this is your business
Marks and Spencer & More Card
★☆☆☆☆
1.2
9.0% of users recommend this
  • Customer service

  • Value For Money

Click here if this is your business

Guest's review of Marks and Spencer & More Card

“Avoid - Agressive & Out of Control”

★☆☆☆☆

written by on 24/11/2013

These chumps have got to be the most dis-organised operation in the banking world. Having had 4 calls a day from 'credit control' chasing an overdue payment - having explained twice and confirmed with a letter, my Co had changed the salary day in the month (takeover) and I re-arranged all my DD's with banks & building societies but M&S can't handle this - the computer says no... I had 38 calls and 4 letters in 15 days along with threats to trash my almost perfect credit history - how dare they, when all other financial Co's were happy to accept changes.

They have got to have the most aggressive collection department and no wonder the UK is in a mess, no one dare go out or spend anything because these idiots will let you down or stop you at a critical point & they don't give a care in the world about you.

Avoid these guys at any opportunity - don't do it - go to a listening bank.

  • 1 year and over

    Used card for

  • No

    Loyalty scheme

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0