Minimum payment

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ASDA Credit Card
★☆☆☆☆
1.3
8.0% of users recommend this
  • Customer service

  • Value For Money

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Delboy19521's review of ASDA Credit Card

“Minimum payment”

★★☆☆☆

written by Delboy19521 on 18/09/2017

Can't believe it,i have a 3000 pound limit and I have received a letter from them saying their concerned that I have been paying minimum monthly payment,and can I pay more,the most I have owed is about 300 at any given time and never missed or been late in paying. I can't believe it

  • 6 - 12 Months

    Used card for

  • Yes

    Loyalty scheme

  • Customer service

  • Value For Money

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Stradbally's Response to Delboy19521's Review

Written on: 19/09/2017

I am not surprised by your difficulty with asda credit card ( creative finance).
This week I had a problem also ----- 3 days after my account was paid in full, by the usual direct debit, my card was stopped. (without any notification). I didn't find out until I went shopping!! The excuse was -- We are not a bank just a finance company, and we need 5 working days to clear payments-- This in spite of the fact that my bank had paid them in full 3days earlier. This is not a company to be trusted, and I will running down my account, and finding a more reliable provider. I will also be writing to the chief exec. of Asda to point out the poor service being provided to Asda customers by creative finance. Perhaps if every customer who has a problem does this, things might improve.

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