Written on: 27/03/2013
They have over 12 different "aliases" for me, which is anything from my middle initial mrs and miss, my past 3 address one over 17 years ago and not linked to any current credit, now or within 6 years. I waited almost 2 weeks for my pin code and there is no telephone helpline for people paying the £2 fee only if you commit to the monthly subscription. They refuse to update my file, even though information is extremely out of date. Nightmare. Equifax has a much better system and layout.
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