Written on: 03/08/2013 by lysistrata (1 review written)
I ordered my £2 credit report by post. After about a week I was sent a form asking me to supply two document confirming my identity. These were posted back to them, but I heard nothing for about 3 weeks. Rang up their rip off premium rate phone line and was told that they couldn't accept one of the documents I sent. I was told to upload a different document to their website (after registering a 'Support account' with them). About a week later I tried logging in to this 'Support account' but was informed that it had been deleted. Rang 'Customer support' again and was told they had no knowledge of the account and that I would have to wait for a response from their 'back office staff'. They are without doubt a bunch of amatuer (no make that professional) rip off merchants.
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