Unprofessional approach

★★☆☆☆
2.3 / 5
31% of users recommend this
  • Value For Money

Guest's review of Credit Safe www.creditsafeuk.com

★★☆☆☆

“Unprofessional approach ”

Written on: 15/12/2013

I looked up this firm because I was contacted by Creditsafe to review their product. The only reason I gave them two stars is because the product looked promising, however the unprofessional and obnoxious sales pitch left me leery. They even pulled the old "I can only get my manager to approve this offer today and today only" pitch. C'mon...whoever is behind this marketing approach needs to understand they are selling a product to seasoned professionals and not selling used cars to naive teenagers. Also, when on the phone with the sales rep, it sounded like a football game with people, assuming other salespeople, in the background on the phone hooting and hollering. I found my short experience with this firm disturbing and distasteful and am glad I did a little research to confirm my gut instinct.

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Creditsafe's Comment

Written on: 17/12/2013

To Reviewer,

We apologise if you felt your engagement with a sales representative of Creditsafe did not meet your expectations. If you send your contact details to Jon Keneally via the link above we will ensure you are removed from our contact database.

We believe we offer a valuable service, offering affordable business intelligence services that help protect firms against the risk of late or defaulted payments, or trading with enterprises that are struggling to remain financially viable. The value of our proposition is reinforced by our status as the ‘most used’ business credit referencing provider in Europe.

We apologise if you felt your experience with the company on this occasion was dissatisfying and you like to discuss your grievance with you directly at your earliest possible convenience.

Kind regards,

Jon

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