Written on: 27/06/2013 by Gunderlero (1 review written)
Signed up and could not cancel my account and was charged £16 for 9 months. Sent several emails and contacted bank but they could not cancel the DD. said I had to contact credit expert. They kept asking me to phone in and when I did they said I cannot confirm 100% that I was myself even though I passed all their security questions. They requested I wrote in and I did but still every month money kept coming out. I have just changed the card on their system to a card which I know has no credit on it and hopefully this will stop them removing funds from my account. DONOT sign up to their monthly trial period. I have sent emails stating you sign up via emails so why can't you cancel via email. Have advised by email that have got a mobile phone and can't keep ringing 0800 no as this costs 25p per minute from mobiles but still no joy as of yet. Save yourself the hassle. Pay a one off payment if you need credit report but don't sign up to first month free offer otherwise you'll be posting on here as well.
As rated by our community of reviewers
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