written by ThomasJones on 04/09/2014
Hi, i have been with Equifax, Experian and decided to joing Check My File.
Checkmyfile is much better than the other two, it holds more detailed information, it even shows you which accounts appear on the other two agencies. i joined up in about ten minitues and all of my information came through with no issues, everything was up to date, even a credit card that i had opened around 2 weeks ago.
with experian, when you wanted to cancel you had to telephone a customer serivce number, and when you wanted to cancel, the person on the telephone would ask you why you were cancelling, and try and reduce your monthly charges from £15 a month to £9.99 a month. the same with equifax, it was a hassle to cancel with them, i cant remember their charges though.
with checkmyfile, i opened the account and seen everything was up to date and i was happy with it, i then wanted to cancel (becuase im not thinking of taking out anymore credit in the near future, but when i do go for a mortgage i will most definelty be using this agency)i used the websites secure messaging system and messaged them asking to cancel, they personally wrote back to me thanking me for using theyre service and for the kind words id left them etc... it was not a robot auto response but from a human, which was really good in my opinion.
the monthly fee with check my file is £7.99 as apposed to £14.99 with experian, half the money for twice as much information is a no brainer. very happy with them.
As rated by our community of reviewers