Poor facilities, poor representation of actual property.

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Welcome Cottages www.welcomecottages.com
★★★☆☆
2.8
40.0% of users recommend this

Guest's review of Welcome Cottages www.welcomecottages.com

“Poor facilities, poor representation of actual property.”

★★☆☆☆

written by on 16/07/2012

Apartment W14841, France - Shower was dreadfull - push button, 5 seconds of water, so you had to keep the button depressed. Try showering with one hand !.
Water temperature went from tepid to warm to scolding hot within a few millimeters of movement. Far too dangerous for small / young children.

No electric heating or CD player as advertised.
Wifi was stated but only available in main play areas not in cottage and they charges £15 upon arrival for wifi - not stated on web page.

£100 deposite for breakages - but there was nothing to break ! it was all old & tired, they are trying to get clients to pay for replacing anything when it will eventually break or wear out.
No gas igniter, so you had to use matches (left by previous customers).

Cleaning was left up to clients - despite a quoted arrival time of 4pm to allow for cleaning after a leaving time of 10am. We had to clean top to bottom - cups & mugs were in a state that builders wouldn;t drink from, hairs (dog cat, human - who knows !), dead spiders & dead flies everywhere.

Pool area tired and all in need of a lick of paint.

Never again - the site has no easy way to contact to leave comments, owners were selling so had no interest in clientel.

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