Suffolk Cottage Holidays - www.suffolkcottageholidays.com Reviews | Cottages & Holiday Rentals

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“Very poor customer service”

Written on: 20/07/2012 by SteadyEd

I wish I'd seen the review by the other person on this company before booking as I wouldn't have bothered. DON'T USE THIS COMPANY. When we arrived we were greeted with a disgusting stench from the bins and then a toad on the inside door mat. Brushing it aside we got the kids to bed and then over the course of the evening had to carefully remove 9 more toads. Trips to the downstairs loo in the night were perilous to avoid the small jumping amphibians. I sent three emails to the company who... (read more)

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“Misleading property description, rude and arrogant ”

Written on: 02/04/2012 by PeteGolfer (9 reviews written)

Trying to book a late minute 'long weekend' break in Suffolk I landed on the website of Suffolk Cottage Holidays (suffolkcottageholidays.com) and found a property which seemed to be ideal. The pictures looked nice and the map on their website showed the cottage to be away from the main road and a short way up a small lane. But, I couldn't find it using Google Streetview. So I sent an email asking them to confirm that the property was not on the main road, the response confirmed that the... (read more)