Written on: 18/07/2013 by WilliamTracy (0 reviews written)
We stayed at Piccolo Paradiso which is part of Masseria Terra di Marina in May 2013. To press this property is advertised by HomeAway. We were booked to stay for 7 nights, but ended up only staying 3 nights as the property was nowhere near the standard we were led to believe by the marketing adverts. We paid £500 for our shortened stay.
We were there with my Mother/Mother-in-law who is 75 years old and has breathing difficulties. It was a birthday treat for her 75th.
The property was damp and musty with black damp/stains on the walls. The shower, sink and kitchen trims were filthy. There was black debris coming out of the taps. The property, surroundings and fittings were very basic/rundown/shabby. Various shutters did not close fully, the poolside bathroom was locked and the poolside shower only dribbled. The Fridge/Freezer didn't work. The washing machine drawer was clogged/filthy. We were unable to access TV channels and there were no batteries in either of the remote controls.
We left early as we were concerned for my Mother/Mother in law's health as we felt the damp, mustiness could exacerbate her condition . We only stayed for that length of time as the majority of time was spent away from the property, visiting the area.
We have a catalogue of photos to highlight our problems and if anyone reading this review wanted to see them we would be happy to provide them.
We also wrote a review on Trip Advisor with photos. The advertisers listing was removed within days.
We have made a complaint regarding this property to HomeAway and provided them with photos and written a review for them. Since doing so, two reviews have suddenly appeared praising the property. I am sure the readers of this review will make up their own minds.
As rated by our community of reviewers
" Based in Spain not UK " Read More
" Sea blue cottage " Read More
" Bookings Service good - website not great " Read More
" Amazing customer service. Amazing caravan. Lovely holiday. " Read More
" A truly relaxing haven " Read More
Written by Vanessa58