Written on: 22/05/2013
I contacted Le Creuset helpline for small damage on the enamel of my Le Creuset casserole. After I sent the casserole they replied that the damage was excluded from warranty (they will find a way to exclude it, believe me), so you need to battle very hard if you think you are right. I asked for a chargeable repair service and they do not offer this. The only solution they offer is buy a brand new expensive one casserole and dump the damage one. That's all. Never buy Le Creuset again.
As rated by our community of reviewers
" Very poor product. Rubbish customer service. " Read More
" Pans catch everytime " Read More
" Very disappointing " Read More
" Received a damaged product " Read More
" I will never buy one of these pans again. " Read More