tumblers changed colour after 1 wash in the dishwasher

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Denby Cookware
★★★☆☆
2.6
45.0% of users recommend this

Guest's review of Denby Cookware

“tumblers changed colour after 1 wash in the dishwasher ”

★☆☆☆☆

written by on 12/05/2013

I bought some purple tumblers from denby after one wash in the dishwasher all the colour had rubbed off and they looked very odd. There were no labels on the product saying they should not go in the dishwasher so i returned the items to denby along with my reciept I was then told by the sales assistant that no replacement could be given as i had damaged the glasses by placing them into the dish washer when i stated there was no label saying it shouldnt go into the dishwasher i was told by this member of staff who compared a cashmir cardigan as an example and was referring to a hot wash in a machine so does this mean denby glasses mhave to be treated like cashmir and only washed in luke warm water by hand. I will now take this matter to trading standards as this kind of attitude to faulty products is unexceptable in any other retail outlet the matter would be dealt with and a replacement or refund would be given so never again shall i buy expensive tat from denby.

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