written by AishaLawrence on 31/08/2014
Whilst the lenses are of good quality, their Customer Services advisors are one big nightmare! I regularly (have to), call almost every day as I am working for an optician and their advisors are one snoozefest, so moody, unhelpful, quite rude actually and almost every time get some parts of our orders wrong! I almost feel obliged to apologise for calling them to place an order every day as especially Kathrina (or something like tha0) Their ordering system is very basic and unfortunately the poor customer service is not really making it worth buying lenses here.
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