Wedding at DPGH - February 2014

Davenport Green Hall, Greater Manchester
★★★★☆
3.6
66.0% of users recommend this
  • Location

  • Value For Money

Drelli's review of Davenport Green Hall, Greater Manchester

“Wedding at DPGH - February 2014”

★★★★★

written by Drelli on 04/03/2014

We just got married at DPGH, there's lots of bad press going on because of the owners conviction for the marquee and although a lot of things changed from booking the venue to having our wedding, the actual day went wonderfully. The staff were VERY attentive, the staff got back to us within the day of any questions or queries we had. They need to brush up on simple things, simple things like don't change the venue in any way without informing your customers, also there's a high turn over of staff but there's no fluidity or communication between the different members or the constant staff. Our wedding planner was great but some of the small things were missed on the day - like horseraddish on the tables when you've put that on the requirements, not enough gravy in the boats etc, the bar in the white lounge needed repairing in February when we'd told them about it in December. That said, when we pointed anything out - AT ALL- the staff were on it. They really were wonderful. The grounds were glorious, the venue was gorgeous and the staff were fantastic. The bar staff but also Sultan, Nick and the main bar guy were just fantastic. They said to us, if you want anything at all, tell us and we'll make it happen. You can't really ask for more than that. Our guests on the day were blown away with the wonderful service and the friendly atmosphere, the babies were also happy with the provisions you'd made for them. A big thank you to you all for making our day wonderful.

  • 28th February 2014

    Date visited

  • Location

  • Value For Money

Debbiecullen's Response to Drelli's Review

Written on: 08/03/2014

So reassuring to read a positive review at last. We too have a wedding here this summer and was becoming increasingly alarmed at the comments about food and high turnover of staff. This venue is not cheap and you want everything to be perfect. Out of curiosity who was your last wedding coordinator.

You have made me feel so much better with this review

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Drelli's reply to Debbiecullen's Comment

Written on: 10/03/2014

Hi, She is the wedding planner there at the minute, we booked our wedding in May 2012 so we've had 2 years of staff turnover but I have to be honest, they know what they're doing. The food we had on the day was way nicer than the food tasting and even that was lovely. Put everything in writing, follow through with any concerns, they will do anything you ask - you just might have to ask them but I know how you feel. You start thinking 'what if- what if' but honestly, it's so good on the day, they really are great and it all just goes wonderfully. Good wishes to you and your fiance x

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Avamillie's reply to Debbiecullen's Comment

Written on: 11/06/2014

We to have a wedding this summer & are shocked at the vast turnover of staff & the lack of communication. When we first booked the venue the standards where a lot higher & this was one of the reasons for booking it . We are concerned about the cleanliness of the place. Ladies toilets smell awful, they are filthy need a good cleaning. We where told the reason for broken furniture & state of toilets was because of a fight that broke out at a wedding. The bar in the white room is still damaged & filthy. Also I don't know the last time the glass was cleaned in the white room. We told them if the place had been like it is now when we first went we would NOT have booked it . Plus they don't seem to be bothered & just tell you lies . Fingers crossed everything will be okay on the day . STRESSED

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Davenportgreen's Response to Drelli's Review

Written on: 21/05/2014

Thanks for taking the time to write review for us. The owner was not convicted but only lost the case with trafford council over the temporary marquee. We are now planning to get permit for permanent marquee instead. Simple things always happen but we always trying to make things better. We wish you happy married life :)

Davenport Green Hall

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