Great make-up.. Horrible service

“Great make-up.. Horrible service”

Written on: 18/08/2012 by Haleighd511

I have been using sheer cover for about 3 years now. I use just about every product they carry and I love it! Although, I would not recommend them to anyone because their customer service is so horrible. I have had problems from the get go with their billing. At first they were taking it out of my checking account and not letting my know when or how much was coming out until it would show up on my bank statement. I finally told them to just send me a bill, Which worked out fine the first two times. Then they started charging my account again. After dealing with this for a couple of years I call to place an order and they tell me my account has been canceled due to too many refunds to my debit account...Which was not supposed to be charged anyway! I am now forced to find another make up that will compare. With such a great product you think they would have much better customer service.