MyTechHelp Reviews - www.mytechhelp.com

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Latest Reviews

★☆☆☆☆

“NO REBATE RECEIVED!”

Written on: 22/06/2014 by Gauthierxx143 (1 review written)

Did not receive a rebate as promised but was charged more than what they has quoted, so I had to call them again, still promised that me the rebate that they "wanted me to be able to have". Just a gimmick in my opinion! Told me that I did not need to have any other antivirus product, but now it expired without any notification prior to. Very dissatisfied and will find another antivirus product to use for all of the computers… Read Full Review

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★☆☆☆☆

“Rebate Not received ”

Written on: 25/04/2014 by Saraq1983 (1 review written)

Do not go with My Tech Help. Not helpful and they have not sent me my 149.99 rebate I was promised… Read Full Review

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★☆☆☆☆

“Rebate never comes”

Written on: 04/01/2014

I purchased a external hard drive last May. I called them again about the rebate and they said because of holidays 2 to 3 more weeks. Really you got to be kidding me. Will it ever come. I don't think so. If it does I'll post it. Their tech service is great but the rebate department sucks Pat… Read Full Review

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Lwmtp's Comment

Written on: 23/01/2014

Pat, did you ever get your rebate?

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Barnedts's Comment

Written on: 23/01/2014

I got a email yesterday that says the check has been mailed. I'll wait a week and see

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Barnedts's Comment

Written on: 03/02/2014

Yes I got it on Jan 31, 2014

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Barnedts's Comment

Written on: 03/02/2014

Hi, This is pat again. The rebate came on Jan 31, 2104. It took forever but it did come. Just wanted to let everyone know.

Pat

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★☆☆☆☆

“No rebate received”

Written on: 31/10/2013

Do not expect the promised rebate to arrive because it won't. And the "help" is not worth ten cents. Waste of money and time… Read Full Review

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★☆☆☆☆

“Worst support and most broken promises - stay away”

Written on: 14/09/2013

I was referred by Samsung to this outfit for Galaxy support. I thought from the indian accent that I was buying special software that should come with my phone. The next day I called back and got no further than with popular search engines. Could not understand sales guy because of accent and random muting of phone, same with support person, and same with over an hour trying to get charges reversed. They are so shady that they felt because their tech googled the same answer I had already found… Read Full Review

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★☆☆☆☆

“My Tech Help -- keeps on charging you ”

Written on: 03/09/2013 by mwalter (1 review written)

I don't want to hash it all out again, but basically, I reported My Tech Help as fraud to my credit card company in February. The disputed all the charges and relieved me of having to pay. Now it is August My Tech Help decided they needed to charge me again, out of the blue, although I have not had contact with them in six months. These people have greasy slimy balls and yes, they will pretend they're Apple. Are the customer service people nice? Of course they are....cha-ching...that is how… Read Full Review

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★☆☆☆☆

“They do not claim to be Apple - BUT they position...”

Written on: 29/08/2013

They do not claim to be Apple - BUT they position themselves to look like Apple AS MUCH AS POSSIBLE without it being illegal. If you search "apple tech support" on google, they are on top of the list. Can you see why I thought they were apple? It is SO EASY to see right through them: they have a CLEAR INTENTION TO DECEIVE. They speak at the maximum speed possible without going above the legal limit and they hire people with accents so it's very hard to understand them. I had problems turning… Read Full Review

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★☆☆☆☆

“promises they do not keep. no resolving the problems....”

Written on: 29/08/2013

promises they do not keep. no resolving the problems. no rebates as promised. refunds yet to be seen… Read Full Review

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★☆☆☆☆

“Questionable Business Practices All Around ”

Written on: 26/08/2013

After I moved to Tampa, Florida and set up all of my Cable and Internet with a large company (one of the MyTechHelp aliases) sent me a router and essentially enrolled me in a tech support program that they represented to be associated with the company that I had set all of my services up with. I immediately sent the router back, but MyTechHelp continued to bill me $9.99/month for "services." I called the company multiple times in order to be refunded, and the customer service representatives… Read Full Review

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★☆☆☆☆

“DON'T USE THIS SHADY A** COMPANY EVER!!!!!!”

Written on: 05/08/2013

Okay first off i have a 2011 macbook air and the internet stopped working on it somehow, like i had the wifi connected but it wouldn't let me get on the internet so first i looked around the internet on my phone to see if i could fix it myself. I came across a firewall that i didnt even know i had and thank God i enabled it before i called mytechhelp so since i couldnt fix it i googled apple tech support phone number on my phone and that was the first thing to come up. I saw it said apple tech… Read Full Review

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★☆☆☆☆

“STAY AWAY!!!!!!!!! ”

Written on: 26/07/2013

I use to work for this company! They train you to lie lie and lie!! This company is full of greed and takes people money!! I never felt so low in my entire life!! Contact apple at 1800-MY-Apple! They charge ridiculous amounts of money and "try" to fix the issue!! I repeat do not contact MY TECH HELP! BBB accreditation is revoked!!! Don't say I didn't warn you!!… Read Full Review

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★☆☆☆☆

“THIS PLACE IS TERRIBLE!!!!”

Written on: 24/07/2013 by esamatis (1 review written)

They pretend that they are apple support and then trick you into an "extended care" package of their horrible service, They roped me into buying virus protection that I did not need for a hardware problem in my computer! I spent two hours on the phone and at one point the technician helped another customer and told me I had to wait longer because he was busy. Absolutely ridiculous, on top of that they tried to get me to pay more money to have the computer sent in to their shady technicians… Read Full Review

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★☆☆☆☆

“SNEAKY, MONEY DRIVEN COMPANY THAT SHOULD BE SHUT DOWN”

Written on: 19/07/2013

I contacted Gateway due to having purchased a computer gateway laptop. Anyhow, I was in need for them to mail me all the software I had purchaced previously. Well, the customer rep ask me to hold while she transfered me to the software dept. Then next customer rep that I was transferred to was a "MYTECHHELP" agent. She asked me to explain my issue and I did. After, she assured me that she could fix the virus on my computer via the internet and that I didn't need to purchase the software… Read Full Review

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Richyrich81012's Comment

Written on: 20/07/2013

What was the number!?

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★☆☆☆☆

“Rip off”

Written on: 18/07/2013

Charged my credit card after I didn't agree to term of sservice. Refused to cancel charge, basically unauthorized use of my credit card. Half hour on hold to get it sorted out. DO NOT RECOMMEND ANYBODY USE THIS SERVICE!… Read Full Review

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★☆☆☆☆

“Awful doesn't come close describing this company's...”

Written on: 13/07/2013

They consistently used an array of tired excuses or avoidance tactics whenever I called. Once I finally got to a technician, they were only able to provide the most minimal service. Everything I read in other negative reviews was true. I originally intended to write a detailed review of my experiences. It just isn't worth the time. Save yourself a lot of frustration and find another service provider… Read Full Review

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★☆☆☆☆

“Stay Away. Seriously. ”

Written on: 12/07/2013 by jessicajjj (1 review written)

This company pretends to be Apple, gleans your credit information, and takes your money, while providing laughable "computer support." Don't mess with this. I'm really sorry I did… Read Full Review

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★☆☆☆☆

“awful company”

Written on: 11/07/2013

They lied and said I was talking to apple not a third party. They wanted my money but wouldnt fix the problem. When I asked to speak with a supervisor they kept hanging up on me. I would call and nicely ask to speak with a supervisor they would hang up… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 10/07/2013

the people are down right rude and the prices are ridiculous its not even a company its just a joke horrible!… Read Full Review

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★☆☆☆☆

“$800 = NO F'ING SERVICE!?”

Written on: 08/06/2013 by pissedconsumer (1 review written)

Let's start this off with the fact that they took a month to replace two parts in my computer. They told me they would transfer hard drive data to my new hard drive, they didn't do it, flat out. They replaced my video card...or did they? My computer is having the exact same video card crashes as before. I had to call constantly since they would NEVER contact me even when they literally promised a call. Unprofessional much? well if you think that was a joke, they managed to top it off. I sent in… Read Full Review

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★☆☆☆☆

“Really bad”

Written on: 06/06/2013 by Mikexxxx (1 review written)

This company has been charging my credit card without my permission They claimed to be APPLE tech support got my credit information and for months has been automatically charging my account. I keep filing disputes. Today I contacted the FBI fraud site to file my complaint… Read Full Review

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