Western Computer Reviews - www.western.co.uk

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★★☆☆☆
1.8 / 5
5
20% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Please go elsewhere...for your own sanity!!!!!!!!!!!”

Written on: 21/07/2017

My advice is to AVOID!!!!!! The worst consumer experience I have ever had. They stated my broken iphone would be returned within 5 days...I am still waiting for a reunion over 14 days later (facing my 3rd weekend without a phone!!). I have since looked at my Apple account and my phone didn't arrive at Apples repair facility until today (two weeks after handing it over???) Western said I could track my order on there website....but you look for the link, because I can't find it. They cannot… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 18/04/2017 by LCJCNCOC (1 review written)

Had an issue with my iPhone 6 (battery died one night and just wouldn't turn back on, it was out of warranty at just over a year old). Apple recommended Western to take a look at at to see if they could fix it, I made the trip to Oxford to drop this off to them and had to leave it with them to carry out diagnostics. The cost of a diagnostic check was £35 whether or not they can fix it. Approx 6 days later I received an email to say it couldn't be repaired and needed to be replaced, but that… Read Full Review

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★☆☆☆☆

“Catalogue of errors x4 'repairs' courier even smashed...”

Written on: 01/08/2014 by Findlers (1 review written)

I'm of to apple rather than risk my imac with these clowns again. 1 failed to repair optical drive said used various discs. 2, returned and optical drive replaced, when asked what the fault was they told me what I told them first time around. 3. Additional fault software will fix for £65.00 no I reply (software not covered by apple care) I will do it myself. 4. Pick up none functional imac ran disc utility guess what Curirpt hard drive. 5. Why new acre no ask? Oh it was damaged by the… Read Full Review

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★☆☆☆☆

“useless”

Written on: 28/02/2013

My computer has been repaired by this company on a regular basis since it was a year old which basically explains what I am getting at ..they never get it right! It must have had every possible part replaced including a hard drive at least twice! I am now beginning to believe that it is the repair company not my computer that is at fault. They claimed to have waited 6 months for a new hard drive from Toschiba and I have hardly used the computer since it came back but find it has the same… Read Full Review

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★★★★★

“Western computers great service AGAIN”

Written on: 17/07/2012 by Fatbloke11 (53 reviews written)

I bought a Macbookntwo years ago from this shop and they were very helpful. One year out of its warranty my MacBook falls over and I take back to the shop where they rebuild it and check it to ensure everything is 100% working all for free. This is why I will be buying my new Macair from this shop they are great, always willing to help. Keep it up guys… Read Full Review

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