DO NOT SHOP at PC WORLD

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PC World
★☆☆☆☆
1.3
From 405 reviews
10.0% of users recommend this

  • Quality of service

  • Layout of shop

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Sharon2389's review of PC World

“DO NOT SHOP at PC WORLD”

★☆☆☆☆

written by Sharon2389 on 24/07/2016

Googled basic laptops. Bought basic Lenovo from PC World plus Microsoft office.
Less than 3 weeks old developed 'screenbleed' whilst I was using.
Manager refuses to repair, replace or refund my money. Manager accused me of dropping it! Sales Assistant pointed out no damage to unit! Manager then claimed I must have damaged it some other way!
Total lack of Customer Service and refusal to honour my rights as a consumer.
Arrogant, rude and aggressive Manager AND lack of response from PC World Customer complaints!

  • Harrogate 2389

    Branch Visited

  • Lenovo + Microsoft £170.

    Goods purchased & cost

  • Quality of service

  • Value For Money

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