Refused for exchange a better deal for them

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PC World
★☆☆☆☆
1.3
10.0% of users recommend this
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Guest's review of PC World

“Refused for exchange a better deal for them ”

★☆☆☆☆

written by on 15/06/2016

I would like to tell everyone not buy things from currys , go for Argos which is million times better , here is my story :
I bought a tab last week , it doesnt compatible with apps I want , and mutitask view only for some default apps which doesn't say in description , took it back exchange for iPad , Better deal for them , but been refused three times , when I spoke to manager , he started check the condition , and the a lady stood by site kept pointing the problem originally in the tab ( like rough site, even two white point on it , poor quality product ) , this make me fell I'm the person who just changed my mind ,and fell been treated difference because I'm foreigner , i only like it because the specification is as good as iPad .

They kept telling me their policy doesn't accept return if you buy thing in store and opened it , buy online you can return even you opened it. I don't get the difference , unfair policy , also poor customer service in store , told me they will loss money if they take it back , how funny is this ! ! Still got care plan for my washing machine from here , how siilly am I . Would cancel it and remind people again , don't buy thing from here , because they refuse you for return or exchange .

  • teesside park

    Branch Visited

  • £289

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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