Service with a smile!!!

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PC World
★☆☆☆☆
1.3
10.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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108Dixon's review of PC World

“Service with a smile!!!”

★☆☆☆☆

written by 108Dixon on 03/07/2014

Having spent the afternoon having a look at a new laptop, printer, iPod speaker and TV, the excitement of going on this spending spree was soon drained from me. Despite hovering beside the same laptop for ten minutes and thinking i had caught the eye of several sales staff I eventually had to ambush a staff member who I suspect was returning from a ten minute cigarette break. I had spoken to this staff member half an hour earlier but despite the shop being quiet he couldn't recall our conversation. As I'd now decided on which four items I wished to purchase worth several hundred pounds I would have expected his mood to change, how wrong was I,

I was then ushered to the back of the shop and asked to take a seat, surely the tills at the front of the shop nearer the door would be more appropriate , I then listened to everything he wished to say regarding all the additional insurance etc, during this discussion there was no politeness nor any pleasantries despite my attempts. After paying for the four items I'd purchased which included a large printer a mid size tv as well as another two boxes you may have hoped to offered assistance to my nearby car, no that probably cost extra.


If in future I wish to make similar purchases maybe I will just go and look at the catalogue at Argos at least this doesn't depress you and at least you don't expect a smile.

The shop in question was the PC World Kinnaird Park Edinburgh.

  • PC World Kinnaird Park Edinburgh

    Branch Visited

  • 700

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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