Jamdup - www.jamdup.com Reviews

★☆☆☆☆
1.4 / 5
9.5% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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★☆☆☆☆

“Ordered over 2 weeks ago, emailed them, phoned them,...”

Written on: 13/03/2013

Ordered over 2 weeks ago, emailed them, phoned them, but no joy Contacted the Bank to chase down Next Step Office of Fair Trading (read more)

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★☆☆☆☆

“i was promised 5-10 day delivery its now three weeks...”

Written on: 12/03/2013

i was promised 5-10 day delivery its now three weeks and not a word by mail or phone (read more)

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★☆☆☆☆

“This company has taken my money, failed to deliver my...”

Written on: 01/03/2013

This company has taken my money, failed to deliver my goods, failed to provide a refund, failed to answers the phone and failed to reply to Email. seeking a refund through my credit card company. Companies this bad are thankfully very rare online (read more)

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★☆☆☆☆

“Overall rating should have a ZERO”

Written on: 01/03/2013

Avoid this site like the plague,does not answer calls redirects you to send email then says does not accept emails still waiting for item promised 5-10!!!! (read more)

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★☆☆☆☆

“Jamdup is correct for this firm”

Written on: 18/02/2013

So the 28 day delivery deadline is past you ask for refund and three days later the item appears, I do not think they have half the items in stock, once you pay they order the goods hence the 28 Day delivery time, 2nd class 8 days max for delivery if item in stock. (read more)

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★☆☆☆☆

“Did not receive goods”

Written on: 25/01/2013 by Daveludgate (1 review written)

Went for the cheapest overall, although the postage cost was the dearest, never received goods after three weeks, emailed no reply, telephoned only to be told by a recorded message that the mail box was full. I suspect this is a company about to go bust... STAY WELL AWAY (read more)

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★☆☆☆☆

“Thieves... Complete scam. Worst online shopping experience”

Written on: 22/01/2013

I ordered an SLR and spent £450, it said it would come in 5-10 days. After 2 weeks I emailed them, and got no response. I emailed them again with no response. I then called them and it rang out, saying at the end 'we do not have enough messages for you to record a message' (obviously their voice mail is full with complaints). It has now been a month and I have not received my camera, or had any word from them and have had to contact my bank about getting my money back. How is this company... (read more)

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★☆☆☆☆

“****** Do not buy anything from this company ******”

Written on: 21/01/2013 by B0r0n (1 review written)

I ordered an Asus Sabertooth Motherboard z77, the company charged my Visa card and failed to send out the goods, repeated attempts to contact the company resulted in no action being taken to dispatch the goods or credit my account. Reported them to my Visa company and let them take up the matter. *************************************************** ****** Do not buy anything from this company ****** (read more)

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★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 12/01/2013

DON'T USE THIS COMPANY STILL WAITING FOR A REFUND AFTER NUMEROUS EMAILS AND A RECORDED LETTER I HAVE CONTACTED MY CREDIT CARD COMPANY I HAVE ALSO BEEN IN CONTACT WITH TRADING STANDARDS. THE POLICE SHOULD BE LOOKING INTO THIS LOT. (read more)

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★☆☆☆☆

“My order did not arrive - do NOT use this company”

Written on: 28/12/2012

My order from Jamdup did not arrive - I tried ringing them - not a chance nobody answers and the voice mail is full and now they are redesigning their contact web site. Their helpful message says complete an eticket on my account - can i find a link - no chance Do NOT touch this company with a barge pole they are useless. (read more)

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★☆☆☆☆

“Failed to deliver-still waiting for refund”

Written on: 27/12/2012 by Bruceter

Don't use this company, despite ordering in November and exchanging emails I did not receive the childs Christmas gift. I have asked for a refund but so far have been ignored. Google search this company and find a discussion forum that lets you se how unreliable they are. (read more)

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 21/12/2012 by Butch_Dingle

Placed a £700 order. They took the money and then might as well have vanished off the face of the Earth. Don’t bother dialling their telephone number, you rack up a phone bill (03 numbers a normally chargeable) and they don’t answer. Sent a final email to them informing them that the order was now cancelled and any attempt to deliver the product anytime in the future would be rejected. Spoke to my bank and they’re happy to refund my money on the basis of no goods rec’d. Now... (read more)

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★☆☆☆☆

“Avoid Like The Plague”

Written on: 18/12/2012 by GlenUK (2 reviews written)

I followed a Google link to jamdup.com that stated clearly 'free delivery' and purchased ink for the latest Epson XP printer. A day or two later jamdup.com emailed me demanding nearly £3 p&p so I cancelled the order. Although jampdup.com agreed to refund me, they did not actually do it, forcing me to make a complaint to my credit card provider, and cancel the credit card as I would not trust jamdup.com to walk my dog, let alone with my credit card details. A really bad 'company' bar none... (read more)

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★☆☆☆☆

“Please - do not use this company! You WILL be disappointed”

Written on: 12/12/2012

Goodness only knows who it is that leaves 5* ratings for these people - unless they're doing it themselves. The communication is terrible, the website is woeful, getting hold of them on the phone is a waste of time, you won't get your goods, and if you ask for a refund? Forget it. Take my advice - go elsewhere, someone you can trust. These people may be cheaper but the time and money you'll spend on chasing them up will far outweigh any savings you might make. (read more)

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★☆☆☆☆

“7 weeks of waiting....no items received!!”

Written on: 03/12/2012 by jello

Should have read these reviews before I put an order through for a couple of antennas. I requested the free delivery which stated that i would receive the items within 28 days. On the 28th day I got an email saying my order has been shipped - no tracking info or estimated delivery date. A week later and still nothing, so I called up, got a quick answer surprisingly. The guy seemed polite and told me he'd call back with some info, and that he did. Told me the items were shipped out... (read more)

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★☆☆☆☆

“Stay away from them! ”

Written on: 01/12/2012

I ordered a laptop battery on the 26th October and paid for the next day delivery. The card was charged immediately. The item never arrived. I could not reach anyone by phone. The answering machine just asks to call later. They replied 2 times by email. First, to let me know that they were expecting the item to get delivered from Denmark. Next time mentioned that it was dispatched. As nothing was delivered, I kept asking. I managed to contact them via Facebook, but again they lied that the... (read more)

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★☆☆☆☆

“HORRIBLE HORRIBLE HORRIBLE. STAY WELL CLEAR”

Written on: 30/11/2012 by shawns01

Ordered a product. Was told couple days. 25 days since order and charged, still no product. No phone customer service - perpetual recorded message. Now no response to emails either. Will be calling better business bureau about this company. (read more)

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★☆☆☆☆

“Stay clear of this company - Real cowboys”

Written on: 29/11/2012

I ordered a wireless repeater - WFREPEAT300N from them and after several days - my item did not arrive, so I phoned the support number. I must say - I was very lucky that someone picked up the phone! I explained the situation and my item had ended up in scotland when I live in warwickshire. They arranged for next day delivery and I got the unit. My customer needed another unit to be installed, so I ordered another one and paying £10.95 for next day delivery. It arrived, but it failed to... (read more)

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★☆☆☆☆

“Completely Useless”

Written on: 29/11/2012 by jpsoraff (2 reviews written)

Ordered around £300 worth of items for next day delivery from them and money was taken immediately. Nothing turned up, and no response at all from customer services by email, can't get through on phone - the automated system just throws you out after a couple of minutes. At this point I don't know if it's a scan or just shocking customer service and frankly I don't care. I have emailed to cancel the order and will be performing a chargeback on my card if they don't process this. I shall... (read more)

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★☆☆☆☆

“3 months and I've had to raise a chargeback...”

Written on: 29/11/2012

Ordered ink cartridges early September and still not received. By next week it'll be 3 months since i ordered them. After numerous emails all i received was either excuses or they just ignored me. I've raised a chargeback through my bank so lets see what happens... dont use their services, its not worth the bother. (read more)

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★★★☆☆

“Not as bad as I thought”

Written on: 23/11/2012

I ordered an expensive sound card from them - found them through a price comparison site. Paid for 3-5 day delivery. On the fourth working day, status had not changed from "Paid" to "Order being processed" so got a bit worried. Looked at this site and others and concluded that I had lost my money (or would have to retrieve it from the credit card company). Their website is not finished and there are odd things like telling you to enquire at an email address "no_reply@...". Seemed like a... (read more)

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★☆☆☆☆

“Appalling service seems to be the norm.”

Written on: 22/11/2012 by phltrnr (1 review written)

I ordered some print cartridges on 25 September 2012 on the understanding that delivery would be within the quoted 21 - 28 days but SEVEN WEEKS later they still hadn't arrived with neither an explanation nor an apology for the delay. Emails I sent were either ignored or returned as undeliverable! I had to purchase a set from Argos as a stopgap thus negating the saving I'd anticipated and I will never re-use and cannot recommend their services. I just wish I'd read the reviews. (read more)

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★☆☆☆☆

“Thieves”

Written on: 19/11/2012 by Stephenthegreat

Money Paid and six weeks later no goods. Excuses - excuses. REPORT THEM (read more)

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★☆☆☆☆

“Scamdup Follow up”

Written on: 18/11/2012

Please read my earlier "Scamdup" review, if you are unlucky enough to have ordered from Scamdup, do what I did and report a case of fraud through the Police website, after months of nothing my goods magically appeared, if everyone of you who has been scammed by them did this they would end up in Prison. (read more)

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★☆☆☆☆

“Stole money”

Written on: 17/11/2012 by bazzer666

Hi! so sad to read comments knowing that I've been scammed! Purchased a new tv for Xmas after saving up from my disability allowance and I feel sick from all of this. My order was declined (failed their secure check) and monies was taken from my account, no delivery date given due to the fact it wasn't a confirmed order. If you are reading this then it's probably too late :( (read more)

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★☆☆☆☆

“Review for aria c2 phone from Jamdup”

Written on: 16/11/2012

I ordered the aria c2 phone in September 2012, after weeks went by and no sign of the phone, I called the number on their web page, if you get through to somebody its a miracle- you just get an automated voice saying they are too busy to answer. You can't email them because their inbox is full and won't accept any more emails. when I did get through to someone they told me it had been posted the day before, nothing arrived, after a few days I called again, to be told it had been posted the... (read more)

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★☆☆☆☆

“Terrible excuse for a company”

Written on: 16/11/2012 by ha08336

I believe they are a scam company. I work around the corner from their "registered office" in London - it's just a safety deposit building! I won't bother outlining my story, but over a month later, no product, no refund, no attempt to resolve despite reasonable demands. I will be reporting them to any and every regulatory body I can find and see fit. Potentially including the police as I believe they have essentially stolen my money and/or product. I wish I'd trusted my gut and not... (read more)

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★☆☆☆☆

“paid for overnight delivery 2 weeks ago, still not arrived”

Written on: 14/11/2012 by mycoolrose

online shop said in stock and paid for overnight delivery on 3rd November should have arrived by 6th but didn't happen. Emailed as phone system keeps rejection you after connection. didn't arrive next day either again emailed after stupidly trying phone calls but still no answer or communication. Checked on web and found they have a bad habit of this. I strongly recommend that you don't use them. They may be cheap but there are others out there that are honest and reliable and have a help... (read more)

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★☆☆☆☆

“Phones I ordered ”

Written on: 13/11/2012

Crooks . I am waiting for the order I placed months ago . No one picks up calls . They promise they will look into the matter and advise delivery will be made ( Communication via mail only ) . nothing arrives .These guys need to be Jailed for life . Crooks !!!!!!!. Please please please don't order from this site. (read more)

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★☆☆☆☆

“Terrible and wish I had never ordered from them”

Written on: 12/11/2012 by AlanGorrie (3 reviews written)

I ordered a new TV as a present as my mum and dads old tv went bang one morning and decided to order a new one for a Xmas pressie. Having found the TV at what I thought was a good price (Still over £1500 so not cheap) ordered from this site and paid for next day delivery. I ordered this on the 5th of november and to this date have still not received the item. I emailed them as calling them you only get sorry we can't take your call just now and they do not seem to know what the reply button... (read more)

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★☆☆☆☆

“Item not received”

Written on: 11/11/2012 by Tigerswift

I have waited 6 weeks for an item and still it has not arrived, they never answer the phone and the mailing address in Huntingdon no longer exists. I am on my 3rd ticket asking for my refund and am waiting, the 2nd ticket was logged 10 days ago and I requested a refund and still waiting. I really would steer clear of this Company. I wish I had just ordered it from Amazon. :( (read more)

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★☆☆☆☆

“order no 100002784”

Written on: 10/11/2012

I ordered the remote socket plugs and was quoted 28 days delivery that was on the 2nd of september 2012 the date now is the 10th of november and I still havent got them I e/mailed them and they told me they would send out a replacement which still hasnt arrived I e/mailed them 3 days ago asking them to e/mail me when they are going to send the item ouy but have not got any reply appology for the delay. (read more)

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★☆☆☆☆

“Break Promises, then claim they never made them”

Written on: 09/11/2012 by guyshahar (1 review written)

Paid for "fast" (1 week) delivery, but it took almost 3 weeks to arrive. Even then, it would never have arrived if I hadn't called them frequently to chase. They offered to refund the whole value of the order, but did not, despite many many phone calls. Every time, they promised to call me back, and never did. Truly terrible service, and they don't seem to care (when I spoke with them, it sounded like they were always dealing with other complaints!!!) (read more)

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★☆☆☆☆

“Scam - don't buy from them!”

Written on: 07/11/2012 by garnayrob (1 review written)

Ordered a printer on next day delivery - didn't turn up. They offered to refund the delivery charge and deliver another day. I accepted this but the printer still didn't turn up. Subsequent e-mails have been ignored so I've contacted my credit card company for a refund. (read more)

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★☆☆☆☆

“Scamdup”

Written on: 06/11/2012

Total scam ordered and never received product and they have stopped answering my emails, its been 8 weeks wait they even told me the item was dispatched by courier and would be with me in the morning, total scam merchants dont order from these you will never see your product. Have reported them to the Trading Standards & Police, so there is probably even less chance of having your item dispatched from Prison. (read more)

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★☆☆☆☆

“fraudsters”

Written on: 29/10/2012 by placidcasual (1 review written)

I ordered a gaming mouse with this company. A few days after ordering it i realsied i hadn't received a dispatched confirmation. That's when i read all the reviews (i.e. not paid for made up ones linked from their site) so i decided to contact them and cancel the order seeing as it hadn't been dispatched and i had doubts i'd ever receive itanyway. I received contact quickly enough promising a refund overnight (even though i have read multiple reviews claiming they make this promise and... (read more)

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★☆☆☆☆

“My worst online shopping experience ”

Written on: 22/10/2012

I order some computer equipment for next day delivery (and paid a big delivery charge for the privilege). The goods did not arrive the day after or the day after that or the day after that..... I filled in the online support ticket to chase it up - No response. I emailed - No response. I phoned - no answer. Eventually after about 10 days of calling someone answered the phone. They told me that one of the items was out of stock but that it would be available the next day. I pointed out that... (read more)

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★☆☆☆☆

“DO NOT TOUCH WITH A BARGE POLE !!!”

Written on: 20/10/2012 by MathewHopkin (1 review written)

AVOID AT ALL COSTS !!! DEVIOUS INCOMPETENT SHAM !!! - GOODS NEVER RECEIVED _ EMAIL TICKET SYSTEM IS EITHER NOT WORKING - HAS BEEN DELETED BY JAMDUP - OR YOU RECEIVE ANOTHER CUSTOMERS TICKET CONTENT (So much for Data Protection) Standard replies that have no relation to TRUTH. THE WORST COMPANY I HAVE DEALT WITH IN 50 years. Debit card Refund Being Sought. A COMPLETE RIPP-OFF ORGANISATION - AVOID !!! AVOID !!! AVOID!!! (read more)

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★☆☆☆☆

“Bad service”

Written on: 19/10/2012 by thebakers16 (1 review written)

A virtual office with unmanned phone. Delivery not ontime. No way of contacting the company. Had to purchase another a bag for my travel (read more)

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★☆☆☆☆

“Either incompetent or worst - but nice website.”

Written on: 17/10/2012 by Electrotech (1 review written)

Like many others, I placed an order then waited, once past the delivery date, I started to worry, tried to contact them, no reply from their online system, and couldn't get through on phone - voicemail full. Then I started looking at reviews. If its all true, this is run by a person who has previous bad record and a company thats ceased trading. I understand they have been reported to trading standards and watchdog. Some of the good reports on them - they did themselves. Those comments... (read more)

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★☆☆☆☆

“Total scam!”

Written on: 16/10/2012 by glaux (1 review written)

Paid almost £1500 for a new camera, it never arrived, after 30 days I phone and they say none of their suppliers have it in stock... What??? You are supposed to be the suppliers, otherwise what am I paying you for? And when exactly were you going to let me know I wasn't going to get my order? They promised an immediate refund, two days later nothing. I have now reported them to Trading Standards, please please do not order from these cowboys!! I can only hope that my bank can recover my... (read more)

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★☆☆☆☆

“dvd”

Written on: 16/10/2012

I am still waiting for goods I ordered at the beginning of Sept. I sent sn email to say my goods had not been received at over the 28 day deaadline. The answer I got was that they eust have got lost in thr post we will dispatch another order strsight away. Surprise, surprise still not goods a week later. I have now cancelled the order and requested my money back. The order was under £5 but it's more the principle of the thing thsn the money. All in all a terrible service and I certaintly... (read more)

Glaux's Comment

Written on: 16/10/2012

You will not see your money back my friend, just be thankful that you only lost £5, I am trying to get £1500 back.

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★☆☆☆☆

“No goods, no apologies, no action. Avoid.”

Written on: 15/10/2012 by opieoilman (2 reviews written)

Ordered over £220 of printer supplies on a 10 day service (which I thought should give them plenty of time!). Goods didn't arrive on day 11, so I gave them a call and they said my order had been overlooked, but they had stock and they could send it. Thinking all was now well, I looked forward to the imminent arrival of my order, but it's now 25 days since my order, no reply to phone message to chase, no reply to email chasing (sent last week) and seemingly no nearer getting the product. I... (read more)

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★☆☆☆☆

“Still Waiting!”

Written on: 14/10/2012

Ordered a card reader, which not arriving within the allotted time sent 2 e mails and made 2 calls to customer service. Now 10 days late and despite being promised a return call and new delivery dates am still waiting for the goods. Definitely shop elsewhere if you can. (read more)

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★☆☆☆☆

“No product, No money”

Written on: 13/10/2012 by Toplus (1 review written)

AVOID: I bought 2 hard disks by the end of August. I did not receive them within the promised time frame (7 working days) so I called them and they assured me that they were on their way. that happened two times. After not receiving anything I called to cancel my order. They said I will get the money back in 5 working days. I didn't. I called them subsequently every week and 1 month and a half later I still don't have my money of my products. I have now called my bank and I'm waiting for the... (read more)

Taxinfo's Response to Toplus's Review

Written on: 14/10/2012

Along with what seems many, many other people they take the money but do not deliver any goods. Note the company has not filed accounts, there have been 8 companies before this one, all dissolved ran by a (name removed), who puts his mother and sister as directors on this one. Many complaints on these companies too, looks like he just really a fraudulent trader.

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Taxinfo's Response to Toplus's Review

Written on: 14/10/2012

this comtpany has too many customers who he has done the same to, take the money and no goods, no response to emails etc. It is run under the guise of a (name removed), he has already had 8 companies all gone, and this one about to go soon no doubt, no accounts filed, well overdue. He really needs to be investigated and hopefully he will soon, He puts his mother and sister as Directors is that to avoid him being struck off.

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★★☆☆☆

“motherboard”

Written on: 11/10/2012

when i ordered from jamdup.com i didnt read any reviews until after i ordered then i regretted ordering after reading i was concerned i ordered on the 5 to 10 day delivery which i thought was very expensive anyway i phoned them up a few days later got straight through the staff were very nice on the phone but somewhat a bit laid back another worry i asked for a dispatch day either that day or the next i was told expect before the weekend didnt turn up so i rang them again asking for a... (read more)

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★★★☆☆

“An "On the Fence" review”

Written on: 01/10/2012 by ObiWanKebobi

First off - I ordered the Magicbox Carnaby phones twins x 2 - I checked out their site and looked about for any bad reviews as they were a lot cheaper than the usual sites - I have receieved my order today, so v pleased that these guys are NOT a scam site, as i have been burnt in the past!! However, Order placed on the 18th Sept 2012, i understand the concept of 5 - 10 day delivery but surely the clock starts ticking once they receieve the order ? Not that they wait for 10 days to pass then... (read more)

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★☆☆☆☆

“ABSOLUTE 'BANDITS' AVOID AT ALL COSTS!!!!”

Written on: 23/09/2012

Avoid this outfit at all costs -they are out and out bandits. My story goes back to June 03 this year where after waiting a month for the item ordered to arrive I cancelled and demanded a refund. Now nearly October-I'm still waiting-had some of it back but not all-and the fight goes on. I cannot understand how someone like this can continue to trade and treat people as they do????? AGAIN I REPEAT-DO NOT DEAL WITH THIS COMPANY AND REPORT ANY PROBLEMS TO YOUR CC COMPANY (read more)

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★☆☆☆☆

“Looks like scam site”

Written on: 22/09/2012

Hello everyone - Here is my story, ordered a PC parts 31st of august - motherboard, videocard, etc. 630.00£ in total, with 3-5 days delivery. I've been waiting until 11th of september, sent 3 emails - none was responded, then called them, they said you'll get your delivery 13th of september , ok. 15th of september .. nothing. Called again asked for refund. I;ve been told NO, after delivery comes - you can apply for refund. Today 21st of september, still nothing.. Don't know what to do... (read more)

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★☆☆☆☆

“Utterly shocking - AVOID!”

Written on: 13/09/2012

Shocking! I only wish I'd searched for Jamdup reviews before I ordered. I can't say purchased as that would imply that I received my goods...I didn't. Phone - rarely answered. When they (I say they, I think 1 person business) I was told lies - 'sent on overnight today' - never arrived next day. Emails never answered...and I've sent a few. DO NOT USE JAMDUP. Another one here going through credit card to get money back. (read more)

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