written by England130 on 24/08/2016
I feel so sorry for their staff - who I expect are treated like dirt and bullied continually. The are an absolute nuisance and continually ringing, even after I gave in through sheer pity for the determination of the call centre staff and answered the lengthy questionnaire twice already. They must be absolutely desperate for earnings to have to do such a soul destroying job.
Anyway I've now had enough and have submitted a complaint to the Direct Marketing Commission. I am about to find the Company telephone no. and ring them direct as well.
"High performing telesurvey
Over 300 agents at our dedicated call centres acquire around 500,000 new and updated records every month."
shame on all GREAT BRITISH businesses who masquerade as being paragons of virtue, with great bank balances, assets and superb performance - whilst they are doing this by breaking their obligations under the law, probably abusing their staff and by harrassing members of the public - causing anger, frustration and contempt for business practice and public confidence.