written by SheilaRobb on 18/04/2024
Only received a renewal email - no human contact or explanation why our Motor insurance doubled without any change to car, circumstances or claims! Very poor - am in the process of finding an alternative.
written by Drewbie76 on 17/04/2024
Terrible customer service from uneducated, disrespectful idiots incapable of performing the most basic of tasks. I cancelled my policy before it had even begun and would recommend anyone steer clear
written by DanicaGonzalez216 on 16/04/2024
Used a comparison site for Quotes as my insurance was coming up for renewal. For same cover I found the price was less than I would be paying with my previous insurer. So easy to set up and a very good online site to check the policy and all other details that I need. A very happy customer.
written by villa777 on 15/04/2024
Fantastic service, Premium very good, i suggest anyone wanting Motor Insurance Budget are the company to go with 10-10
written by ShaunLarson385 on 13/04/2024
The process was so easily from start to finish. No fuss just plain and simple process
written by LE68 on 11/04/2024
21 days before renewal I always go through Quidco to all comparison sites. Budget came out as best price this year with decent customer rating. Different prices quoted on different sites, so important to go through them all. Sign up process was easy. How to opt out of auto-renewal was clear (some companies hide it). Haven't made a claim so can't rate them on that.
written by on 10/04/2024
staff excellent, price great for same covers other insurers who were much more expensive- what is there not to like!!
written by Scottkc416 on 08/04/2024
Similar to other reviewers. I got a quote on Compare the Market but when I went through to Budget’s website they increased the price by £400. I didn’t change any of the information provided to Compare the Market and it was less than a minute after the quotes were found on Compare the Market. Apparently they are both owned by the same company and seem to be putting their own insurers at the top of the list by lying about the price they will give you.
Written on: 16/04/2024
Hi
Thank you for leaving your review. I'm sorry to hear about your experience when looking for a new quote.
If you would like to discuss this feedback further, please call our customer service team and request to speak to the social media team.
Thanks,
Budget Insurance Social Media Team
written by 60Bradshaw on 04/04/2024
When renewing my car insurance I shopped around on the comparison websites but didn't find any better prices for the cover I needed. I was disappointed that the increase was as high as it was - on the comparison site Budget were quoting £230 - went to their web page to complete my purchase and the price had shot up to £318. Baffling
Written on: 06/04/2024
Hi
Thank you for taking the time to leave us a review. I'm sorry to hear about the experience you had when insuring with ourselves.
If you would like to discuss this feedback further, please call our customer service team and request to speak to the social media team.
Thanks,
Budget Insurance Social Media Team
Written on: 09/04/2024
Hi
Thank you for taking the time to leave your review!
I am sorry you are unhappy with the price we were able to offer. If you would like to discuss this feedback further, please call our customer service team and request to speak to the social media team.
Thanks,
Budget Insurance Social Media Team
Written on: 08/04/2024
Hi
Thank you for taking the time to leave us your review and feedback. I'm sorry to hear you were unhappy with the price change when trying to insure with ourselves.
If you would like to discuss this feedback further, please call our customer service team and request to speak to the social media team.
Thanks,
Budget Insurance Social Media Team
written by STEVEaaaaaaaa on 01/04/2024
When renewing my car insurance I shopped around on the comparison websites but didn't find any better prices for the cover I needed. I was a little disappointed that the increase was as high as it was for an existing customer but it was still similar to others so not worth changing, if I had found something cheaper I would have moved.
Written on: 05/04/2024
Hi
Thank you for the review! It's great to hear your feedback on your renewal.
Thanks,
Budget Insurance Social Media Team
Written on: 09/04/2024
Hi
Thank you for taking the time to leave your review!
Although you were disappointed with the price increase I am happy to hear we were still able to offer you a competitive quote this year.
Thanks,
Budget Insurance Social Media Team
Written on: 08/04/2024
Hi
Thank you for your review and feedback!
Thanks,
Budget Insurance Social Media Team
Written on: 06/04/2024
Hi
Thank you for your review and feedback!
Thanks,
Budget Insurance Social Media Team
written by TJSCanterbury on 30/03/2024
Looked at several options via comparison sites Budgets policy I felt was suitable for me. Site easy to navigate and make a purchase. This is the first time I've made a decision without speaking to an agent.
Written on: 06/04/2024
Hi
Thank you for the 5 star review! It's great to hear you found the website easy to navigate!
Thanks,
Budget Insurance Social Media Team
Written on: 09/04/2024
Hi
Thank you for insuring with ourselves!
It's great to hear we were able to offer you a suitable policy to meet your needs.
Thanks,
Budget Insurance Social Media Team
Written on: 08/04/2024
Hi
Thank you for the 5 star review! I'm pleased to hear you found our site was easy to navigate!
Thanks,
Budget Insurance Social Media Team
written by ZariaChavez214 on 29/03/2024
Very easy to understand instructions and payment was painless . Easy access to policy details . Pleasure to do business with . Recommend to family and friends no problem .
Written on: 05/04/2024
Hi
Thank you for your 5 star review. It's great to hear you would recommend us to your friends and family.
Thanks,
Budget Insurance Social Media Team
Written on: 09/04/2024
Hi
It's brilliant to hear you found dealing with ourselves painless and very easy to understand.
Thank you for the recommendation!
Thanks,
Budget Insurance Social Media Team
Written on: 08/04/2024
Hi
Thank you for your 5 star review! It's fantastic to hear you found the policy details easy to access and would recommend us to family and friends!
Thanks,
Budget Insurance Social Media Team
Written on: 06/04/2024
Hi
Thank you for the 5 star review! I'm pleased to hear you found it easy to access your policy details and would recommend us to friends and family!
Thanks,
Budget Insurance Social Media Team
written by Mcart1963 on 29/03/2024
I recently renewed my van insurance with budget. I was disappointed with the price increase but following research I understand all providers have increased their prices as they need to maintain/increase profitability. As I continue to need my vehicle for transport I had little choice but to renew at the increased rate. Apart from cost I am happy with the service I receive from budget.
Written on: 05/04/2024
Hi
Thank you for taking the time to leave us your great and honest review. We're pleased you remained with us again this year.
Thanks,
Budget Insurance Social Media Team
Written on: 09/04/2024
Hi
Thank you for taking the time to leave your review with ourselves!
It's great to hear you renewed your policy with us and you are happy with the customer service we offer.
Thanks,
Budget Insurance Social Media Team
Written on: 08/04/2024
Hi
Thank you for your review! I'm pleased to hear you are happy with the service you have received from ourselves!
Thanks,
Budget Insurance Social Media Team
Written on: 06/04/2024
Hi
Thank you for your review! I'm pleased to hear you are happy with the service you have received from ourselves!
Thanks,
Budget Insurance Social Media Team
written by Jannat786 on 19/03/2024
I have worked with 2 other insurance company but dis one I found too good in comparison to both of dem, with interest one must give a try once.
Written on: 04/04/2024
Hi
Thank you for your 5 star review! It's fantastic to read your great feedback!
Thanks,
Budget Insurance Social Media Team
Written on: 12/04/2024
Hi
Thank you for taking the time to leave your 5 star review!
Thanks,
Budget Insurance Social Media Team
Written on: 10/04/2024
Hi
Thank you for the review! It's fantastic to hear we were able to offer you a competitive quote!
Thanks,
Budget Insurance Social Media Team
Written on: 09/04/2024
Hi,
Thank you for taking the time to leave your great 5 star review!
Budget Insurance Social Media Team
Written on: 08/04/2024
Hi
Thank you for your 5 star review and feedback!
Thanks,
Budget Insurance Social Media Team
Written on: 06/04/2024
Hi
Thank you for your 5 star review and feedback!
Thanks,
Budget Insurance Social Media Team
Written on: 05/04/2024
Hi
Thank you for the review! It's great to hear.
Thanks,
Budget Insurance Social Media Team
written by Church377 on 17/03/2024
Got a quote online on Friday to start Sunday. The quote was extremely good. I d already tried a few comparison site and they were a lot dearer. We did nt want anything special, but we got a good quote with everything we needed and it was all sorted and paid for in a matter of minutes. We ve already told family members to get a quote when their renewals are due as it was so competitive. Very happy .
written by jcMcCulloch467 on 16/03/2024
Insurance policy is good its really budget like a name suggest.
written by Lovelu on 16/03/2024
Totally trust worthy, affordable
written by ooCollier99 on 15/03/2024
Great price,easy to complete. would recommend
written by LConnolly on 15/03/2024
Amazing service.I would recommend to everyone!Low deposit as well as monthly payment. I added on more to my policy. My anxiety levels dropped throughout the application. Easy to follow and I was done in 10 minutes!
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As rated by our community of reviewers
Customer_Team's Comment
Written on: 18/04/2024
Hi
Thank you for taking the time to leave us your great review. It's fantastic to hear.
Thanks,
Budget Insurance Social Media Team