Budget Insurance Reviews - budgetinsurance.com

Budget Insurance Reviews - budgetinsurance.com
★★★★☆
4.1
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Latest Reviews

“Fantastic service, Premium very good, i suggest anyone...”

★★★★★

written by villa777 on 15/04/2024

Fantastic service, Premium very good, i suggest anyone wanting Motor Insurance Budget are the company to go with 10-10

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“Great ”

★★★★★

written by ShaunLarson385 on 13/04/2024

The process was so easily from start to finish. No fuss just plain and simple process

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“Best price via comparison site”

★★★★★

written by LE68 on 11/04/2024

21 days before renewal I always go through Quidco to all comparison sites. Budget came out as best price this year with decent customer rating. Different prices quoted on different sites, so important to go through them all. Sign up process was easy. How to opt out of auto-renewal was clear (some companies hide it). Haven't made a claim so can't rate them on that.

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“Satisfied customer”

★★★★★

written by on 10/04/2024

staff excellent, price great for same covers other insurers who were much more expensive- what is there not to like!!

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“Lying on Compare the Market”

★☆☆☆☆

written by Scottkc416 on 08/04/2024

Similar to other reviewers. I got a quote on Compare the Market but when I went through to Budget’s website they increased the price by £400. I didn’t change any of the information provided to Compare the Market and it was less than a minute after the quotes were found on Compare the Market. Apparently they are both owned by the same company and seem to be putting their own insurers at the top of the list by lying about the price they will give you.

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“Unexpected price increase ”

★★★☆☆

written by 60Bradshaw on 04/04/2024

When renewing my car insurance I shopped around on the comparison websites but didn't find any better prices for the cover I needed. I was disappointed that the increase was as high as it was - on the comparison site Budget were quoting £230 - went to their web page to complete my purchase and the price had shot up to £318. Baffling

Customer_Team's Comment

Written on: 06/04/2024

Hi

Thank you for taking the time to leave us a review. I'm sorry to hear about the experience you had when insuring with ourselves.

If you would like to discuss this feedback further, please call our customer service team and request to speak to the social media team.

Thanks,
Budget Insurance Social Media Team

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Customer_Team's Comment

Written on: 09/04/2024

Hi

Thank you for taking the time to leave your review!

I am sorry you are unhappy with the price we were able to offer. If you would like to discuss this feedback further, please call our customer service team and request to speak to the social media team.

Thanks,
Budget Insurance Social Media Team

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Customer_Team's Comment

Written on: 08/04/2024

Hi

Thank you for taking the time to leave us your review and feedback. I'm sorry to hear you were unhappy with the price change when trying to insure with ourselves.

If you would like to discuss this feedback further, please call our customer service team and request to speak to the social media team.

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Best choice for me ”

★★★★☆

written by STEVEaaaaaaaa on 01/04/2024

When renewing my car insurance I shopped around on the comparison websites but didn't find any better prices for the cover I needed. I was a little disappointed that the increase was as high as it was for an existing customer but it was still similar to others so not worth changing, if I had found something cheaper I would have moved.

Customer_Team's Response to STEVEaaaaaaaa's Review

Written on: 05/04/2024

Hi

Thank you for the review! It's great to hear your feedback on your renewal.

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to STEVEaaaaaaaa's Review

Written on: 09/04/2024

Hi

Thank you for taking the time to leave your review!

Although you were disappointed with the price increase I am happy to hear we were still able to offer you a competitive quote this year.


Thanks,
Budget Insurance Social Media Team


Reply to this comment

Customer_Team's Response to STEVEaaaaaaaa's Review

Written on: 08/04/2024

Hi

Thank you for your review and feedback!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to STEVEaaaaaaaa's Review

Written on: 06/04/2024

Hi

Thank you for your review and feedback!

Thanks,
Budget Insurance Social Media Team

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“Good value ”

★★★★★

written by TJSCanterbury on 30/03/2024

Looked at several options via comparison sites Budgets policy I felt was suitable for me. Site easy to navigate and make a purchase. This is the first time I've made a decision without speaking to an agent.

Customer_Team's Response to TJSCanterbury's Review

Written on: 06/04/2024

Hi

Thank you for the 5 star review! It's great to hear you found the website easy to navigate!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to TJSCanterbury's Review

Written on: 09/04/2024

Hi

Thank you for insuring with ourselves!

It's great to hear we were able to offer you a suitable policy to meet your needs.

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to TJSCanterbury's Review

Written on: 08/04/2024

Hi

Thank you for the 5 star review! I'm pleased to hear you found our site was easy to navigate!

Thanks,
Budget Insurance Social Media Team

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Was this review helpful? 1 0

“Fast efficient service ”

★★★★★

written by ZariaChavez214 on 29/03/2024

Very easy to understand instructions and payment was painless . Easy access to policy details . Pleasure to do business with . Recommend to family and friends no problem .

Customer_Team's Comment

Written on: 05/04/2024

Hi

Thank you for your 5 star review. It's great to hear you would recommend us to your friends and family.

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Comment

Written on: 09/04/2024

Hi

It's brilliant to hear you found dealing with ourselves painless and very easy to understand.

Thank you for the recommendation!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Comment

Written on: 08/04/2024

Hi

Thank you for your 5 star review! It's fantastic to hear you found the policy details easy to access and would recommend us to family and friends!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Comment

Written on: 06/04/2024

Hi

Thank you for the 5 star review! I'm pleased to hear you found it easy to access your policy details and would recommend us to friends and family!

Thanks,
Budget Insurance Social Media Team

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“Van insurance renewal ”

★★★★☆

written by Mcart1963 on 29/03/2024

I recently renewed my van insurance with budget. I was disappointed with the price increase but following research I understand all providers have increased their prices as they need to maintain/increase profitability. As I continue to need my vehicle for transport I had little choice but to renew at the increased rate. Apart from cost I am happy with the service I receive from budget.

Customer_Team's Response to Mcart1963's Review

Written on: 05/04/2024

Hi

Thank you for taking the time to leave us your great and honest review. We're pleased you remained with us again this year.

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Mcart1963's Review

Written on: 09/04/2024

Hi

Thank you for taking the time to leave your review with ourselves!

It's great to hear you renewed your policy with us and you are happy with the customer service we offer.

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Mcart1963's Review

Written on: 08/04/2024

Hi

Thank you for your review! I'm pleased to hear you are happy with the service you have received from ourselves!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Mcart1963's Review

Written on: 06/04/2024

Hi

Thank you for your review! I'm pleased to hear you are happy with the service you have received from ourselves!

Thanks,
Budget Insurance Social Media Team

Reply to this comment
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“No compromise ”

★★★★★

written by Jannat786 on 19/03/2024

I have worked with 2 other insurance company but dis one I found too good in comparison to both of dem, with  interest one must give a try once.

Customer_Team's Response to Jannat786's Review

Written on: 04/04/2024

Hi

Thank you for your 5 star review! It's fantastic to read your great feedback!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Jannat786's Review

Written on: 12/04/2024

Hi

Thank you for taking the time to leave your 5 star review!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Jannat786's Review

Written on: 10/04/2024

Hi

Thank you for the review! It's fantastic to hear we were able to offer you a competitive quote!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Jannat786's Review

Written on: 09/04/2024

Hi,

Thank you for taking the time to leave your great 5 star review!

Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Jannat786's Review

Written on: 08/04/2024

Hi

Thank you for your 5 star review and feedback!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Jannat786's Review

Written on: 06/04/2024

Hi

Thank you for your 5 star review and feedback!

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Customer_Team's Response to Jannat786's Review

Written on: 05/04/2024

Hi

Thank you for the review! It's great to hear.

Thanks,
Budget Insurance Social Media Team

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“Easy peasey”

★★★★☆

written by Church377 on 17/03/2024

Got a quote online on Friday to start Sunday. The quote was extremely good. I d already tried a few comparison site and they were a lot dearer. We did nt want anything special, but we got a good quote with everything we needed and it was all sorted and paid for in a matter of minutes. We ve already told family members to get a quote when their renewals are due as it was so competitive. Very happy .

Customer_Team's Comment

Written on: 18/03/2024

Hi

Thank you for the review! It's fantastic to hear you found our premium was competitive!

Thanks,
Budget Insurance Social Media Team

Reply to this comment
Was this review helpful? 1 0

“Review”

★★★★★

written by devikaaa14 on 16/03/2024

it's an good insurance company, you can try

Customer_Team's Response to devikaaa14's Review

Written on: 18/03/2024

Hi

Thank you for the 5 star review and feedback!

Thanks,
Budget Insurance Social Media Team

Reply to this comment
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“Good insurance ”

★★★★☆

written by jcMcCulloch467 on 16/03/2024

Insurance policy is good its really budget like a name suggest.

Customer_Team's Comment

Written on: 18/03/2024

Hi

Thank you for the 5 star review!

Thanks,
Budget Insurance Social Media Team

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“Totally trust worthy, affordable”

★★★★☆

written by Lovelu on 16/03/2024

Totally trust worthy, affordable

Customer_Team's Response to Lovelu's Review

Written on: 18/03/2024

Hi

Thank you for the great review and feedback!

Thanks,
Budget Insurance Social Media Team

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“Great prices”

★★★★★

written by ooCollier99 on 15/03/2024

Great price,easy to complete. would recommend

Customer_Team's Comment

Written on: 16/03/2024

Hi

Thank you for this great 5* review!

It's great to hear that we were able to offer you a competitive price and you would recommend us to others!

Thanks,
Budget Insurance Social Media Team

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“Great Service!”

★★★★★

written by LConnolly on 15/03/2024

Amazing service.I would recommend to everyone!Low deposit as well as monthly payment. I added on more to my policy. My anxiety levels dropped throughout the application. Easy to follow and I was done in 10 minutes!

Customer_Team's Response to LConnolly's Review

Written on: 16/03/2024

Hi

Thank you for this great 5* review!

It's great to hear you we offered you an amazing service and you would happily recommend us to others!

Thanks,
Budget Insurance Social Media Team

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“Trying to insure another van onto an already existing...”

★★☆☆☆

written by 43Norris on 07/03/2024

I didn’t really appreciate the 50 mins to insure another vehicle onto an existing policy, especially given the time spent the day before on the phone. I hear you say “why didn’t you do it online”! Tried that but as soon as I put my registration number in of my previous vehicle the app would not let me get a quote. Surely there are other tyres who insure more than one vehicle with this company? Then they tried to charge an administration fee, that didn’t happen. To top it off they asked me to prove my no claims on the other vehicle - I’ve done the policy through them so they have the proof!!! Honestly the whole process was like hitting your head against the wall! Really not that impressed at all.

Customer_Team's Comment

Written on: 08/03/2024

Hi

Thank you for taking the time to leave us a review. I am sorry you are unhappy with the time it takes for us to carry out the admin to add on a second vehicle.

Thanks,
Budget Insurance Social Media Team

Reply to this comment

Nougut's Comment

Written on: 09/03/2024

You need to sort your online quotations. I was advised by one of your representatives on the phone to seek a auptstion online as when I spoke to him to add on legal cover the quote rose from £400 to over £700 on a £21.95 add on.

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“Great Service and Value”

★★★★★

written by 364Wallace on 06/03/2024

Auto renewal very helpful and easy. Renewal premium was very competitive and a great deal lower than last year. Always friendly and helpful on the phone. Website can be unresponsive at times.

Customer_Team's Comment

Written on: 07/03/2024

Hi

Thank you for this great 5* review.

It's great to hear that we were competitive this year and that our service is helpful.

Thanks,
Budget Insurance Social Media Team

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“Cancelled”

★☆☆☆☆

written by Lee-ann on 03/03/2024

They cancelled my car insurance for no reason no warning just an email on the day

Customer_Team's Response to Lee-ann's Review

Written on: 04/03/2024

Hi

Thank you for taking the time to leave us a review. I am sorry to hear that your policy was cancelled. If you would like to discuss this feedback further, please call our customer service team and request to speak to the social media team.

Thanks,
Budget Insurance Social Media Team

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Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by Ronyrr on 1st November 2023 Report this content
Please can you send me your email address so I can send you the proof of my bonus

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (1)
Report this content Ronyrr Written on: 04/11/2023
I don't received your email address
Asked by HusseinAmin on 31st October 2023 Report this content
I increased my volunteer excess, but the current amount goes up. Why?

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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Asked by Ronyrr on 4th October 2023 Report this content
Hi where do I need to send the proof of no claim bonus

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (1)
Report this content Chris2308 Written on: 31/10/2023
You just need to ask Budget for an email or postal address.
Asked by peterslaughter on 3rd January 2023 Report this content
Is it cheaper to have a multi car insurance?

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Report this content Chris2308 Written on: 03/01/2023
No idea, never used it so you'll just have to do your own research across the various quoting sites.
Asked by Blueyorkie on 29th November 2018 Report this content
I took out a car insurance policy on 20-11-18 and am considering cancelling, is there a fee to pay or do I get the statutory 14 days cooling off period?

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Answers (1)
Report this content Chris2308 Written on: 03/01/2023
you get the 14 days
Asked by M.pearson on 24th October 2018 Report this content
Can I change my car insurance to another car on line?

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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (1)
Report this content Chris2308 Written on: 03/01/2023
doubtful I would think
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