Budget Van Insurance Reviews - www.budgetinsurance.com

★★★★☆
4.5 / 5
512
92.8% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★☆

“Simple to sort out and as far as I know is what I...”

Written on: 18/10/2017 by zhPutnam1968 (1 review written)

Simple to sort out and as far as I know is what I wanted, no obvious problems when buying this insurance… Read Full Review

Customer_Team's Comment

Written on: 18/10/2017

Hi,
Thank you for your 4 star review. We are glad to hear you have had an easy journey when setting up your policy with us.
Thanks,
Sophie.

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★★★★★

“Commercial van insurance.”

Written on: 17/10/2017 by Welsh114 (1 review written)

Very happy with the policy i have taken out. Policy included all the extras, ie- windscreen, legal, ect and was the cheapest price. I left Adrian Flux which i had been with for years as they could not come close to the price offered by budget. Will definitely look at budget again for insurance before i look anywhere else and i will tell my friends about budget. Website as very easy to navigate. Very happy customer… Read Full Review

Customer_Team's Comment

Written on: 18/10/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Budget Social Team.

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★★★★★

“easy friendly polite ”

Written on: 16/10/2017 by MacLeod288 (1 review written)

The whole process was easy and friendly I had to talk to a couple of advisers and they were both very professional and polite and were able to answer my questions which made the whole process hassle free… Read Full Review

Customer_Team's Comment

Written on: 17/10/2017

Hi,
We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Budget Social Team.

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★★★★★

“Very Friendly”

Written on: 16/10/2017 by Mahertb196 (1 review written)

It was easy to use and there were no unnecessary questions and was straight forward to use the platform … Read Full Review

Customer_Team's Comment

Written on: 17/10/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy online journey with us and we look forward to your continued custom.
Thanks,
Budget Social Team.

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★★★★★

“Van insurance”

Written on: 15/10/2017 by Tilleyzs1987 (1 review written)

Excellent service and good value for money. Would recommend to family and friends who are looking for the same kind of insurance… Read Full Review

Customer_Team's Comment

Written on: 16/10/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the service we have provided and we look forward to keeping up the 5 star standard.
We appreciate your recommendations.
Thanks,
Budget Social Team.

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★★★☆☆

“Competitive quote, but!”

Written on: 13/10/2017 by McLman (1 review written)

I only took out insurance with Budget to drive my son's van to the place of sale, so cancelled one day later. I was disappointed to be charged £38 amendment fee, for the cancellation. The 52p charge for the one day at risk was fine. No doubt, this amendment fee is buried in the small print, but I just feel I've been ripped off! To be fair, the original quote was competitive, but it's going to take up to 10 days for my money to be refunded. Quick to collect, slow to reimburse… Read Full Review

Customer_Team's Response to McLman's Review

Written on: 17/10/2017

Hi,
Apologies for any inconvenience this has caused. If you would like us to investigate this further for you please can you contact our Customer Service Department and ask to speak with our Social Team.
Kind Regards,
Budget Social Team.

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★★★★★

“Budget are best.”

Written on: 12/10/2017 by Izabellay44 (1 review written)

I needed to re-insure my van and the previous insurer no longer covers vans. So after a quick web search I found Budget and was able to buy insurance quickly and simply via their website. The cost was very competitive and the cover matched my requirements. I had a follow-up phone call a few days later to check that I was happy with everything, and I assured them that I am. Well done Budget… Read Full Review

Customer_Team's Comment

Written on: 12/10/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you are happy with our service and that we are providing you with insurance at such a competitive price.
We look forward to your continued custom.

Many Thanks,
Budget Social Team.

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★★★★★

“Peugeot Boxer van Insurance review”

Written on: 12/10/2017 by SusanMcNally (1 review written)

Exellent quote, very straightforward using this company for my van insurance, would recomend to friends etc. Good telephone manner from staff members, very pleasant and polite… Read Full Review

Customer_Team's Comment

Written on: 12/10/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear that you are happy with the service and product that we have provided.
We appreciate your recommendations and look forward to your continued custom.

Many Thanks,
Budget Social Team.

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★★★★★

“van insurance”

Written on: 10/10/2017 by ArturoDalrymple (1 review written)

it was all done with the minimum of fuss. I like that legal protection is included in the price and that is what decided me. there was no phoning up or haggling and I was able to sort it all out in a matter of minutes… Read Full Review

Customer_Team's Comment

Written on: 11/10/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear that you have had a great online experience with us.
We look forward to your continued custom.

Many Thanks,
Budget Insurance Social Team.

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★★★★☆

“Good summary before purchase”

Written on: 04/10/2017 by RosaMooney422 (1 review written)

I picked Budget from quotezone list as they provided a clear summary of the policy prior to completing the purchase. They were not the cheapest but not much in it and I have been caught out before when a provider got the details wrong resulting in a cancellation fee. I will not complete a purchase unless details of insurance are clear and unambiguous. Two cheaper quotes did not provide that detail so I was happy to ignore them. Once bitten twice shy… Read Full Review

Customer_Team's Comment

Written on: 04/10/2017

Hi,

Thank you for your 4 star review.
We are pleased to hear that your experience with us has been such a positive one and we look forward to your continued custom.

Many Thanks,
Budget Insurance Social Team.

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★★★★☆

“good freindly customer service tht got us going in our...”

Written on: 24/09/2017 by Douglascw15 (1 review written)

straight forward, after dealing with countless companies to get a quote, this company was friendly and acy=tually worked with me to ensure we had the closest cover we needed. Would definitely recommend… Read Full Review

Customer_Team's Comment

Written on: 25/09/2017

Hi,
Thank you for your 4 star review. We are pleased to hear our Representative was able to assist you with your queries.
We look forward to your continued custom.
Thanks,
Budget Social Team.

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★★★★★

“Great quote!”

Written on: 21/09/2017

Great price and relatively easy website to use. Oddly, I corrected a phone number and then the monthly price went up by £1 but the quote was so good I chose to ignore that!… Read Full Review

Customer_Team's Comment

Written on: 21/09/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the quote we have provided.
If you have any further queries please contact our Customer Service Team and ask to speak with our Social Team.
Thanks,
Budget Social Team.

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★★★★★

“Price”

Written on: 18/09/2017 by Firefly01 (1 review written)

Budget came in £115.00 cheaper than my previous insurance company. Rang previous insurance company and price went up another £100… Read Full Review

Customer_Team's Response to Firefly01's Review

Written on: 19/09/2017

Hi,
Wow! What a saving. We are pleased to hear we have provided you with a competitive policy.
Thanks,
Budget Social Team.

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★★★★★

“Great value service, easy and fast to insure. No hassle”

Written on: 18/09/2017 by Gallegos298 (1 review written)

Great service. managed to insure online in five minutes with no hassle. then recieved courtesy phone call and fantastic customer service enabled me to add extras for free. If you want a hassle free insurance company then budget is the way to go… Read Full Review

Customer_Team's Comment

Written on: 18/09/2017

Hi,
Thank you for your 5 star review. We are glad to hear you are happy with our service and we look forward to keeping up the 5 star standard.
Thanks,
Budget Social Team.

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★★★★★

“Good straight forward service”

Written on: 18/09/2017 by 479Nunez (1 review written)

Quick and easy to apply, straight forward questions , approved in seconds, no wkward phone calls to finish the application - Great !! Best service on the internet , don't bother with the rest !… Read Full Review

Customer_Team's Comment

Written on: 18/09/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Budget Social Team.

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★★★★★

“Very good service fast and open 7 days a week what...”

Written on: 16/09/2017 by Nathalie115 (1 review written)

Very good service fast and open 7 days a week what more can you ask for. Wow!!… Read Full Review

Customer_Team's Comment

Written on: 18/09/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the service we have provided.
Thanks,
Budget Social Team.

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★★★★★

“Great service and value ”

Written on: 15/09/2017 by TEZBUSH (1 review written)

Bought this insurance for one of my company vehicles that needed insuring. It was nearly 50% cheaper than who I was currently with and offered more. When other vehicles in my company come due for renewal I will not hesitate to contact Budget for a price. Brilliantly easy to book online and pay for and no cumbersome papers to be delivered - I can look at my policy anytime I need to… Read Full Review

Customer_Team's Response to TEZBUSH's Review

Written on: 18/09/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with a competitive policy.
Thanks,
Budget Social Team.

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★★★★☆

“Great value insurance”

Written on: 14/09/2017 by Allthepeaches (1 review written)

Purchased this policy for my van, the price was very competative one of the best value that I found with great cover aswell, very pleased ! I would definately recommend to family and friends… Read Full Review

Customer_Team's Response to Allthepeaches's Review

Written on: 15/09/2017

Hi,
Thank you for your 4 star review. We are pleased to hear we have provided you with a competitive policy and we appreciate your recommendations.
Thanks,
Budget Social Team.

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★★★★☆

“so far so good”

Written on: 13/09/2017 by vmColeman23 (1 review written)

No idea as to how a claim may go but for getting the required cover - so far so good… Read Full Review

Customer_Team's Comment

Written on: 13/09/2017

Hi,
Thank you for your 4 star review. We are pleased to hear we have provided you with a policy that suits your needs.
Thanks,
Budget Social Team.

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★★★★★

“Great service”

Written on: 12/09/2017 by beFernandez52 (1 review written)

First tine van owners and budget were really easy to deal with and very helpful when dealibg with them over the phone. The price is great too… Read Full Review

Customer_Team's Comment

Written on: 12/09/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy journey with us.
Thanks,
Budget Social Team.

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