written by McLman on 13/10/2017
I only took out insurance with Budget to drive my son's van to the place of sale, so cancelled one day later. I was disappointed to be charged £38 amendment fee, for the cancellation. The 52p charge for the one day at risk was fine. No doubt, this amendment fee is buried in the small print, but I just feel I've been ripped off! To be fair, the original quote was competitive, but it's going to take up to 10 days for my money to be refunded. Quick to collect, slow to reimburse.
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Customer_Team's Response to McLman's Review
Written on: 17/10/2017
Hi,
Apologies for any inconvenience this has caused. If you would like us to investigate this further for you please can you contact our Customer Service Department and ask to speak with our Social Team.
Kind Regards,
Budget Social Team.