Autonet Insurance Reviews - www.autonetinsurance.co.uk

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★★★★☆
3.6 / 5
485
69.1% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Renewal”

Written on: 02/06/2015 by BryannaHess (1 review written)

Having chosen Autonet last year fir my car insurance, I promptly received my renewal notification this year. As always I used some comparison sites to check prices and found that Autonet were again, not only the best price, but included the extras I was looking for. The process of renewal was smooth and stress free… Read Full Review

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★★★★★

“Autonet the best”

Written on: 01/06/2015 by GaryCormier (1 review written)

Hi, i received information from Autonet telling me that my insurance was coming to an end and they would renew it as and when required, without any further contact from myself. Again i was informed neared the date to see if all was ok to carry on with the renewal. This i felt was a very good service and on the date of renewal i was again reminded that the new policy was in place. You cannot get a better service than this anywhere in the UK… Read Full Review

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★★★★★

“Private Van Insurance”

Written on: 01/06/2015 by Holmespe289 (1 review written)

Excellent service, smooth renewal, 4th year with Autonet. Competitively priced even with my young son on the policy as a named driver, would definitely recommend… Read Full Review

Autonetinsurance1's Comment

Written on: 01/06/2015

Hi,
Thank you for your continued custom and for your recommendation. We are pleased to hear that you are happy with the price and service from Autonet.

Kind regards

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★★★★★

“5 star service”

Written on: 01/06/2015 by srCarney1985 (1 review written)

Quick and simple, talked me though my options, no fuss, answered all my questions, nice and smooth… Read Full Review

Autonetinsurance1's Comment

Written on: 01/06/2015

Hi,
Thank you for taking the time to let us know that you found it easy to deal with Autonet,

Kind regards

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★★★★☆

“Fair Deal”

Written on: 01/06/2015 by Zackary1979 (1 review written)

Staff very polite and helpful on the telephone after technical issues with online payment confirmation. Competitive price and cover. Haven't used this company before and hope wouldn't be disappointed with my decision… Read Full Review

Autonetinsurance1's Comment

Written on: 01/06/2015

Hi,
Thank you for taking the time to get in touch and let us know that you are pleased with the helpful staff in our call centre and the price that we were able to offer.

Kind regards

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★★★★☆

“Private Car Insurance”

Written on: 31/05/2015 by Rogers329 (1 review written)

Service is OK however I not sure why it's necessary to be sent copies of driving licences. Almost put me off giving my customer to you… Read Full Review

Autonetinsurance1's Comment

Written on: 01/06/2015

Hi,
Thank you for taking the time to get in touch and let us know about the service with Autonet.

In terms of your comments about driving licences; some of the insurers that we work with, request that we keep copies of customer driving licences on file. This helps to reduce fraud and in turn helps us to offer competitive premiums to the market place.

Kind regards

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★★★★★

“Best quote by far easy purchase on line no problems at all”

Written on: 31/05/2015 by Brayden27 (1 review written)

Brilliant quote beat other providers by far! Was brought online in a few easy steps highly recommended thank you… Read Full Review

Autonetinsurance1's Comment

Written on: 01/06/2015

Hi,
Thank you for your recommendation and for letting us know that you were happy with the price from Autonet.

Kind regards

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★★★★★

“Autenet has changed my life ”

Written on: 30/05/2015 by loVelez393 (1 review written)

I love autonet because it gave me a best deal (insurance ) it is brilliant , without autonet I don't know how I would pay my insurance . I will definitely recommend this to a member of my family ,my friends and a member of my families friends… Read Full Review

Autonetinsurance1's Comment

Written on: 01/06/2015

Hi,
Thank you for your recommendation and for letting us know how pleased you were with the service from Autonet.

Kind regards

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★★★★★

“Good value for money ,.”

Written on: 29/05/2015 by MohammedCarroll224 (1 review written)

Good value for money and very friendly and help on the phone . Would highly recommend to my friends and family . Went on to compare the market .com and found this company , so I have told my family to go on and have a look… Read Full Review

Autonetinsurance1's Comment

Written on: 01/06/2015

Hi,
Thank you for your recommendation and for letting us know how pleased you were with the price and the friendly advisers at Autonet.

Kind regards

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★★★★★

“Simple and easy. The best ”

Written on: 29/05/2015 by Katef447 (1 review written)

Everything was fast and easy I send the documents by email end they call me back fast saying everything is ok… Read Full Review

Autonetinsurance1's Comment

Written on: 01/06/2015

Hi,
Thank you for taking the time to get in touch and let us know that you are pleased with the service from Autonet.

Kind regards

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★★★★★

“Simply great service”

Written on: 29/05/2015 by OdinJames375 (1 review written)

I just went to Go Compare Autonet was the cheapest but it was the service that came later. I got everything I asked for quickly and efficiently, no pain at all and I dont doubt that I will remain a customer for sometime yet… Read Full Review

Autonetinsurance1's Comment

Written on: 29/05/2015

Hi,
Thank you for taking the time to get in touch and let us know how pleased you were with the quick, efficient service you received from Autonet.

Kind regards

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★★★★★

“very good service”

Written on: 28/05/2015 by Cael214 (1 review written)

Excellent service easy to use and very good value well worth trying I would definite recommend to my friends … Read Full Review

Autonetinsurance1's Comment

Written on: 28/05/2015

Hi,
Many thanks for your recommendation and letting us know you are pleased with Autonet.

Kind regards

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★★★★☆

“cheaper quote”

Written on: 27/05/2015 by Reagany489 (1 review written)

You gave me a better quote when I phoned to challenge the renewal staff very helpful .but on the downside still awaiting my policies 3 weeks later as I paid extra for it to be posted to me not happy at that !… Read Full Review

Autonetinsurance1's Comment

Written on: 28/05/2015

Hi,
Thank you for your comments. I'm pleased to hear that you were happy with the helpful staff in our Renewals team.

If you have still not received your documentation, please can you get in touch by using the email address at the top of our Review Centre page. If you include your contact details , I can arrange for your documentation to be sent.

Kind regards

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★★★☆☆

“Good cover and package”

Written on: 27/05/2015 by Casee1949 (1 review written)

Good pricing and easy to set up, but slow to answer email and numerous requests for No claims bonus which was sent 3 times… Read Full Review

Autonetinsurance1's Comment

Written on: 28/05/2015

Hi,
Thank you for your comments in relation to Autonet.

If we can be of any further assistance, please let us know.

Kind regards

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★★★★★

“About my experience with autonetinsurance ”

Written on: 27/05/2015 by 494Broussard (1 review written)

I like this company because they can search many insurance company's for you to find the cheapest one and that's also suitable for your needs.great customer skills very honest and very detailed about your new insurance policy.The only thing I didn't like was spending an hour on the phone but it all got sorted there and then.im very happy with autonetinsurance and if any of my friends need another insurance I will pass them onto them… Read Full Review

Autonetinsurance1's Comment

Written on: 28/05/2015

Hi,
Many thanks for your comments and letting us know that you were pleased with the price and service you received from Autonet.

Kind regards

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★★★★☆

“Peace of mind”

Written on: 27/05/2015 by Bowerspo52 (1 review written)

I am happy to use Autonet as my insurance broker. I will recomended to all my friends. Thank you… Read Full Review

Autonetinsurance1's Comment

Written on: 28/05/2015

Hi,
Many thanks for your recommendation and letting us know you were pleased with Autonet.

Kind regards

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★★★★★

“Fast and efficient service and all at a competitive price”

Written on: 26/05/2015 by Robcroucher (1 review written)

Fast and efficient service and all at a competitive price. I have been with autonet insurance now for two years and as long as the price stays competitive they will relieve my custom each and every year. Even available to discuss renewal on a Saturday which is excellent… Read Full Review

Autonetinsurance1's Response to Robcroucher's Review

Written on: 28/05/2015

Hi,
Many thanks for taking the time to get in touch and let us know how pleased you were with the price and service you received from Autonet.

Kind regards

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★★★★☆

“friendly and helpful . good communication . ”

Written on: 25/05/2015 by Samuel203 (1 review written)

very happy with friendly and helpful staff . good communication and quick response… Read Full Review

Autonetinsurance1's Comment

Written on: 28/05/2015

Hi,
I'm pleased to hear that you were happy with the helpful staff at Autonet.

Kind regards

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★★☆☆☆

“no documents”

Written on: 25/05/2015 by Emerym217 (1 review written)

Hello at the moment I dont feel I want to review your service, we took out two insurances with yourselves, first insurance for truck went through smoothly, document's received promptly via email, however second insurance taken out was for a car. Insurance comenenced from 14/5/2015 still haven't received any document's dispite two phone call and a email sent to service team. Could be greatly improved i documents come. Sorry to be so negative… Read Full Review

Autonetinsurance1's Comment

Written on: 28/05/2015

Hi,
Thank you for your comments. We take customer feedback very seriously and I'm sorry to hear that you were not completely satisfied with all aspects of our service.

If you have still not received your documents, please can you contact me by using the email address at the top of our Review Centre page. If you include your contact details, I can arrange for your documents to be sent.

Kind regards

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★★★★★

“autonet”

Written on: 25/05/2015 by 32McGuire (1 review written)

This was not the first company I went with.had nothing but hassel,so I phoned automate got a few details it sounded ok so phoned other company and cancelled i went with autonet it was straight forward and clear the guy I talked to was really good explained clearly, cost me nearly half as much as other company wanted and that was with cancellation costs as well… Read Full Review

Autonetinsurance1's Comment

Written on: 28/05/2015

Hi,
Thank you for taking the time to get in touch and let us know how pleased you were with the service and price you received from Autonet.

Kind regards

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