Autonet Insurance Reviews - www.autonetinsurance.co.uk

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★★★☆☆
3.4 / 5
410
64.6% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Efficient and polite”

Written on: 04/05/2015 by Insuranceautonet (1 review written)

Hassle free very professional sales woman. The woman I dealt with could not have been more helpful The proof will be if I ever need their assistance in the next twelve months. (Let's hope I wont need them!) I would recommend this company… Read Full Review

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★★★★☆

“auto renewal”

Written on: 03/05/2015 by BradenFoley435 (1 review written)

Procedure simple and straightforward with reasonable quote… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/05/2015 by landscapecontractor (1 review written)

I run a landscape contracting business with 2 vans. I have used autonet for a number of years to ensure my vehicles as well as tools and PL insurances are always in place and relevant. The helpful staff ensure that the insurance suits my needs and constantly chase me up to make decisions when I forget or leave things to the last minute! No fuss, great service… Read Full Review

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★★★★★

“Car auto review”

Written on: 03/05/2015 by Samthurza (1 review written)

Very helpful called back at the time I specified. Got a lot more for my money like legal assistance. Cheaper than others very easy to set up. Would highly recommend. The product does exact what it says. It was easy to set up one phone call, answered some questions and it was done… Read Full Review

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★★★★★

“Company you can trust.”

Written on: 03/05/2015 by Dixon373 (1 review written)

Auto net are a pleasure to deal with, simple, no fuss and good value. You pay over 10 months which is great, you get 2 months off and they find you the cheapest deals, not a lot of paper work and do all the hard work for you… Read Full Review

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★★★★☆

“Very helpful service desk”

Written on: 03/05/2015 by GraeB (1 review written)

Really helpful with renewal. Top two for price, but were excellent when I needed to make a claim so easy choice to choose them again… Read Full Review

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★★★★☆

“Great insurance pricing ”

Written on: 02/05/2015 by AnahiRoth (1 review written)

Great customer service & cover would recommend !! Very competitive & happy to help with quick service… Read Full Review

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★★★★☆

“frank1953”

Written on: 02/05/2015 by JonCross (1 review written)

The person on the phone was very good and explain every part of the policy for me l was very happy to go ahead with. thankyou… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 01/05/2015 by 350Bond (1 review written)

☆Fantastic customer service to new customers ☆Great attention to details ☆Easy to understand-no garcon ☆Optional extras were explained- in which i took out ☆Company even got me better price, then i originally found online :D ☆Extremely happy customer ☆Quick & easy over the phone done… Read Full Review

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★★★★☆

“INSURANCE ca”

Written on: 01/05/2015 by Rachelf378 (1 review written)

They were both extremely helpful in addressing my cancellation of my policy. I took the policy out only 10 days prior to selling my car and was very pleasantly surprised by their attitude and pro-activeness in progressing my cancellation… Read Full Review

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★★★★★

“Very efficient and easy to use”

Written on: 01/05/2015

From start to finish setting up my policy was a breeze. Documents and policy information explained in an easy to understand manner. When I did call staff they were very polite and helpful. Dealt with quickly. Great company… Read Full Review

Autonetinsurance1's Comment

Written on: 01/05/2015

Hi,
I'm pleased to hear that you are satisfied with our helpful, polite staff and that you found it easy to set up your policy with Autonet. Thank you for taking the time to let us know.

Kind regards

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★★★★☆

“Nice and simple to deal with.”

Written on: 01/05/2015 by TrevonPurcell29 (1 review written)

I found Autonet easy to deal with and competitively priced. I was insured with Autonet last year and when I received a renewal reminder I decided to check with a price comparison site to see if I could beat the price as insurers often hike the price up and assume that the customers won't double check due to laziness. I did double check and couldn't beat the price. I've been very pleased with Autonet to date… Read Full Review

Autonetinsurance1's Comment

Written on: 01/05/2015

Hi,
Thank you for your continued custom and for letting us know that you are pleased with the prices we have been able to offer you.

Kind regards

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★★★★☆

“Easy,helpful,and convincet ”

Written on: 01/05/2015 by MarceloLacroix (1 review written)

My name is Manjit Kaur,the renewal was easy and I was happy with price… Read Full Review

Autonetinsurance1's Comment

Written on: 01/05/2015

Dear Manjit Kaur,
Thank you for letting us know that you are satisfied with your renewal and price from Autonet.

Kind regards

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★★★★★

“A***** brill”

Written on: 01/05/2015 by AsiaMcDaniel (1 review written)

Never havbe to wait on the phone to long and always polite and understandable. Would recommend to any friend as so far the best deal I have had… Read Full Review

Autonetinsurance1's Comment

Written on: 01/05/2015

Hi,
Thank you for your recommendation and for letting us know that you are happy with the service you have received from Autonet.

Kind regards

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★★★★★

“Great Value Insurance and Great Customer Service”

Written on: 30/04/2015 by dazzb1 (2 reviews written)

Great Value Insurance and Great Customer Service. Very pleased with the price and service. Fast and easy to buy. Good email communication and updates. Would recommend… Read Full Review

Autonetinsurance1's Response to dazzb1's Review

Written on: 01/05/2015

Hi,
Thank you for taking the time to get in touch and let us know that you are pleased with the price and service from Autonet. We are very pleased to hear that you would recommend us.

Kind regards

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★★★☆☆

“Well priced cover, but beware hidden phone charges”

Written on: 30/04/2015 by BeckhamBoyd (1 review written)

Recommended by U-Switch, I found the cover suitable, and purchased by phone. This took an hour with two people and a puzzling duplication of questions, although they were both friendly and helpful. What I didn't know about was the cost of this call, £6.25. Effectively I have been charged for giving Autonet my business, which I feel is not on… Read Full Review

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★★★☆☆

“Disappointed that I had to show a cheaper go compare...”

Written on: 30/04/2015

Disappointed that I had to show a cheaper go compare quote to the renewals team to bring my price down!… Read Full Review

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★☆☆☆☆

“So disappointed”

Written on: 30/04/2015

I wish I had nice things to say. I recently had to contact you to change my insurance because I changed my car. Getting through was the first problem. Even though you have all my detail I kept having to go through every thing as I got passed for one agent to another, because it was worked out to be cheaper to cancel and start again! I asked for a price for the amount I would get back on a certain day and each time I had called 3 times in total each time waiting ages to get through, then… Read Full Review

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★★★★★

“Fair price”

Written on: 29/04/2015 by Porterex213 (1 review written)

Quick and easy to use online. Very competitive price, stayed with insurer for a second year. Easy to access documents by login on website. No frills, no fuss, just great price and value for money!… Read Full Review

Autonetinsurance1's Comment

Written on: 30/04/2015

Hi,
Thank you for letting us know that you found our service easy to use and that you were happy with the price from Autonet.

Kind regards

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★★★★★

“smooth and fast car insurance”

Written on: 29/04/2015 by johneboy (1 review written)

Was looking to insure a second car and my present insurer wanted a stupid amount, so I came to Autonet. The price was great and the process quick and easy. Will be making Autonet my first stop for future insurance quotes… Read Full Review

Autonetinsurance1's Response to johneboy's Review

Written on: 30/04/2015

Hi,
Thank you for taking the time to get in touch and let us know that you were happy with the price and process with Autonet.

Kind regards

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