Autonet Insurance Reviews - www.autonetinsurance.co.uk

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★★★★☆
4.1 / 5
1587
82% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“van insurance so simple”

Written on: 28/06/2016

I was really pleased with the service from autonet,even when I made a mistake and they had to change everything it was all done for me.also the price was the best I could find as my last insurers were miles more expensive.the people were so helpful and nothing seemed to much bother… Read Full Review

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★★★★★

“Commercial vehicle insurance review”

Written on: 28/06/2016 by Wendy-X (1 review written)

Firstly, I found the web site easy to navigate. I had tried many other insurance companies and either couldn't get past a certain point, then when tried to call company, no answer or closed. I found Autonet web to be easy and went through straight away enabling me to drive the next day. I have spoken with their customer services and 1) got through quickly, and no transferring to another department -bliss!! 2) I found the customer service person extremely proficient, knew what he was talking… Read Full Review

Autonetinsurance1's Response to Wendy-X's Review

Written on: 29/06/2016

Hi,
Thank you very much for taking the time to get in touch and for your detailed review of the service you received at Autonet. We are happy to hear that we were easy to deal with and that our efficient staff were able to help.

We look forward to doing further business with you in the future.

Kind regards

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★★★★★

“No hassle service and easy to renew ”

Written on: 28/06/2016 by vyTennant471 (1 review written)

I have only been with auto net for 12 months but I have found that their customer service was second to none the process of renewing was so easy and hassle fre I would defiantly recommend them to anyone wanting a very reasonable insurance policy with the service to match. … Read Full Review

Autonetinsurance1's Comment

Written on: 29/06/2016

Hi,
Thank you very much for your recommendation and taking the time to let us know how pleased you were with the service that you received at Autonet.

Kind regards

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★★★★★

“No waiting times”

Written on: 28/06/2016 by Arnavf464 (1 review written)

All done online and through email so no queues on the phone, which was brilliant! Also the best price I could find saving me money's. :) thanks!… Read Full Review

Autonetinsurance1's Comment

Written on: 28/06/2016

Hi,
Thank you for letting us know that you were pleased with the online service from Autonet.

Kind regards

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★★★★☆

“great service.”

Written on: 27/06/2016 by shanefleming (1 review written)

I was very pleased with the service i got & how easy & straight forward the process was, many thanks… Read Full Review

Autonetinsurance1's Response to shanefleming's Review

Written on: 28/06/2016

Hi,
Thank you for letting us know that you found the process of dealing with Autonet easy and straight forward.

Kind regards

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★★★★★

“Cheap has chips”

Written on: 24/06/2016 by 3Lindsey (1 review written)

The best cheapest and most reliable and compromising insurance company I could find! The documents were sent next day after joining autonet insurance company and I was really pleased by this. I was also very happy how they contacted through text and email to update on the latest and where I am with my insurance. Definitely recommend to others! There is definitely not a dislike to the company has I think it's cheap as chips and is really reliable a thumbs up from me and the others I have… Read Full Review

Autonetinsurance1's Comment

Written on: 27/06/2016

Hi,
Thank you very much for your comments and your recommendation. At Autonet, we do place a great deal of importance on customer satisfaction, sow we are pleased to hear that you are pleased with the price, service and communication that you received.

Kind regards

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★★★★★

“Simple insurance policy”

Written on: 23/06/2016 by Franco317 (1 review written)

I completed my details on line was covered straight away. The web site was easy to use and very straight forward. I had to call auto met with a query about my no claims discount and even though I was placed in a que the call was answered promptly and the member of staff i spoke to was very helpful and answered my question thoroughly. Once I obtained my no claims discount from my previous insurance provider I used the online chat service to forward it on the the adviser. Again this was a… Read Full Review

Autonetinsurance1's Comment

Written on: 23/06/2016

Hi,
Thank you very much for taking the time to review Autonet and let us know how easy it was to use our services. We are pleased that we were able to help.

Kind regards

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★★★★★

“Easy and fast transaction”

Written on: 22/06/2016 by SladeMcCleary327 (1 review written)

process was quick and easy after being redirected from comparison site. autonet were recommended to me by my wife. Price was also very competitive. Paperwork was sent through to me quickly to make sure everything was correct and to advise my payment schedule for monthly direct debit… Read Full Review

Autonetinsurance1's Comment

Written on: 22/06/2016

Hi,
Thank you very much for your comments and letting us know about the efficient service that you received from Autonet.

Kind regards

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★★★☆☆

“Watch out for esignature”

Written on: 21/06/2016 by GaelPhillips68 (1 review written)

Very simple process - could hardly be easier. But I was surprised to see an email from Close Brothers asking for an esignatute. principle this is a good idea. But I have never heard of Close Brothers and when I clicked on the link it asked me for my bank details. This is madness - why would you offer up your bank details to someone you have never heard of? I presume the email is legitimate but why take the risk. I signed in the old fashioned way by hand which was only fractionally less… Read Full Review

Autonetinsurance1's Comment

Written on: 22/06/2016

Hi,
Thank you very much for your comments and letting us know how easy you found the process. In terms of our finance options, we do work with Close Brothers Premium Finance, who do take security of data very seriously and take steps to ensure it is safe. I will pass these comments on to the relevant department.

Thank you for returning the documents.

If we can be of any further assistance, please let us know.

Kind regards

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★★★★★

“Awesome company for insurance ”

Written on: 21/06/2016 by Antsay (1 review written)

The website was easy to use, very self explanatory which made the process quick, very competitive price and efficient in getting my insurance documents quickly, wod recommend this company to anybody… Read Full Review

Autonetinsurance1's Response to Antsay's Review

Written on: 22/06/2016

Hi,
Thank you very much for your recommendation and letting us know how easy you found it to use the website. We are pleased to hear that you received your documents quickly.

Kind regards

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★★★★★

“Amazing Service”

Written on: 21/06/2016 by Syevensharman (1 review written)

Amazing service and great customer service, will deffinetley recommend… Read Full Review

Autonetinsurance1's Response to Syevensharman's Review

Written on: 22/06/2016

Hi,
Thank you for your recommendation and letting us know that you are pleased with the service from Autonet.

Kind regards

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★★★★★

“(BIG) Best Insurance Guaranteed ”

Written on: 20/06/2016 by Downeyof331 (1 review written)

Fast, Efficient and Friendly service all round, Easy Process and immediate response to any queries, This is the service you expect from a insurance provider and I would have no reservations in recommending this company for any form of insurance, Thank you for making the whole process so SIMPLE. … Read Full Review

Autonetinsurance1's Comment

Written on: 21/06/2016

Hi,
Thank you very much for your comments and taking the time to let us know that you found it easy to deal with Autonet.

Kind regards

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★★★★★

“Great”

Written on: 20/06/2016 by Muby80 (1 review written)

Very friendly staff questions answered in full details would highly recommend company to every friend thank you for your service… Read Full Review

Autonetinsurance1's Response to Muby80's Review

Written on: 21/06/2016

Hi,
Thank you very much for your recommendation and letting us know that you were pleased with the friendly staff at Autonet.

Kind regards

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★★★★★

“Excellent price and service!”

Written on: 20/06/2016 by BenJCorb (1 review written)

Called auto net for a quote and they surpassed my expectations. Nothing was too much trouble for them, and they found me a great deal which included breakdown cover. The sales advisor I spoke to was courteous and helpful, and spent the time to make sure I was buying the right product for me. They had various payment options that helped, and were flexible enough to call me back at the time of my choosing - as we all know when buying a van you get a quote before you purchase, but they called me… Read Full Review

Autonetinsurance1's Response to BenJCorb's Review

Written on: 21/06/2016

Hi,
Thank you very much for taking the time to review Autonet and let us know how pleased you are with the helpful advisers.

Kind regards
Nicola

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★★★★★

“Excellent easy set up insurance would definitely...”

Written on: 19/06/2016

Excellent company easy to contact and easy set up for my insurance, would definitely recommend to family and friends xx… Read Full Review

Autonetinsurance1's Comment

Written on: 21/06/2016

Hi,
Thank you very much for your recommendation and letting us know how pleased you are with the service that you have received from Autonet.

Kind regards

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★★★★★

“Great car insurance ”

Written on: 18/06/2016 by Odin16 (1 review written)

Really please with how easy autonet has been to insure my jeep :) very cheap too! I would definitely be recommending to friends and family. My old insurance provider was so expensive compared to autonet. … Read Full Review

Autonetinsurance1's Comment

Written on: 21/06/2016

Hi,
Thank you very much for your recommendation and letting us know how easy it was to insure with Autonet.

Kind regards

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★★★★☆

“Great sevice very happy for choosing autonet”

Written on: 16/06/2016 by ivConrad218 (1 review written)

Great service and very happy to choose autonet I would definitely recommend to anyone and i already did so few friends did get a quote and they were impressed and for me everything whent very smoothly… Read Full Review

Autonetinsurance1's Comment

Written on: 17/06/2016

Hi,
Thank you very much for your comments and for your recommendation. We are pleased to hear that you are happy with the service that you have received from Autonet.

Kind regards

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★★★★★

“Competitive price and very easy to buy”

Written on: 16/06/2016 by cv34 (1 review written)

I chose Autonet insurance on the basis of price, included extra's and the ease of opening the policy. The process was simple and quick, the emails arrived swiftly and were clear and concise. My proof of named driver was accepted quickly and I received an email confirmation having submitted the form… Read Full Review

Autonetinsurance1's Response to cv34's Review

Written on: 17/06/2016

Hi,
Thank you for taking the time to let us know about your experience with Autonet. We are pleased to hear that you found us quick and easy to deal with and that our communication was clear.

Kind regards

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★★★★★

“Top class service”

Written on: 15/06/2016 by stempleton (1 review written)

Great alround service and by far the cheapest on the market ,top class service… Read Full Review

Autonetinsurance1's Response to stempleton's Review

Written on: 16/06/2016

Hi,
Thanks very much for your comments and letting us know that you are pleased with the service that you received from Autonet.

Kind regards

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★★★★★

“Easy and quick ”

Written on: 15/06/2016 by JoshuaKeller (1 review written)

Very easy non hassle experience, documents delivered quickly to my email… Read Full Review

Autonetinsurance1's Comment

Written on: 15/06/2016

Hi,
Thank you for letting us know that you found it easy to deal with Autonet and that your documents arrived quickly.

Kind regards

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