Autonet Insurance Reviews - www.autonetinsurance.co.uk

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★★☆☆☆
1.9 / 5
21% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Autonet Insurance - www.autonetinsurance.co.uk - Ask a question now

Media Gallery for Autonet Insurance - www.autonetinsurance.co.uk

Autonet Insurance - www.autonetinsurance.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fast quick and easy”

Written on: 20/11/2014 by Arielg146 (1 review written)

I selected autonetinsurance through the compare the market website, it was very easy to do. Autonets price was the best. Can't fault them at all… Read Full Review

Autonetinsurance1's Comment

Written on: 20/11/2014

Hi,
Thanks for letting us know that you found it easy to purchase your policy with Autonet.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Cheap Insurance, Bad System”

Written on: 19/11/2014 by robbins89 (1 review written)

Auto Net usually provide the cheapest quotes for my commercial insurance. Thier staff have always been friendly & helpful. However, my gripe is when I moved house, I was required to send proof within 7 days of my change of address. Myself not being the most organised forgot about this whist under a stressful move & trying to start a business. They then cancelled the policy. I got a partial refund & was told I had to set up a new policy. To make matters worse, the new policy would have cost… Read Full Review

Autonetinsurance1's Response to robbins89's Review

Written on: 20/11/2014

Dear Sir/ Madam,
Thank you for your comments. I'm sorry to hear you are unhappy with the level of service that you have received from Autonet and the cancellation of your policy.

If you would like us to look into this further for you, please can you contact me on the email address at the top of our Review Centre page.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very easy website and had no hassle at all...”

Written on: 19/11/2014 by Renem1972 (1 review written)

Very easy website and had no hassle at all transferring my insurance to them & was a lot cheaper than most other places… Read Full Review

Autonetinsurance1's Comment

Written on: 19/11/2014

Hi,
Thanks for letting us know about your positive experience with Autonet.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“auto van”

Written on: 15/11/2014

Pleased with the whole process very helpful friendly staff explained everything in full .I would and have recommended the service to family and friends. Much better price then other companies for same product… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thanks for the recommendation. I'm pleased to hear you werehappy with our prices and the staff that dealt with you.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Amazingi insurance company ”

Written on: 12/11/2014 by DemetriusShaw (1 review written)

I'm not just saying this insurance company is best I've been with help full and when you renewed you insurance just sit back they do it for you with very good quotes cheep to insure I'll always stay with the as long as my insurance stays low..and would recommend friends family to ...and I'm saying it from heart and mind I glad there here for me as I am for them not to win money...thank you auto net insurance… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thank you for your positive comments about Autonet. I'm pleased to hear you are happy with the competitive prices and our staff.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Admin fee for change registration”

Written on: 10/11/2014 by rudenotto (1 review written)

Just wanted to let people know that Autonet charged me £15 admin fee for changing the registration on my car insurance. I think this is very reasonable. I read on this review site and also trust pilot that a lot of people were upset with admin fees charged by Autonet. It may depend on who the insurance is actually with as Autonet are only the broker. My insurance is with Royal and Sun Alliance. Overall, I am pleased with Autonet. Their quote was very competitive, I arranged everything online… Read Full Review

Autonetinsurance1's Response to rudenotto's Review

Written on: 17/11/2014

Hi,
Thanks for the comments you have left for Autonet. I'm pleased that you managed to change your registration easily.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Easy peasy van insurance! Nice people, too!”

Written on: 10/11/2014 by MrsTulip (1 review written)

When I received this year's renewal for my VW van insurance I thought I'd check to see how much I was paying compared to other companies. Within a very short time I found Autonet and I also found that they would charge me almost £100 LESS than my current insurer. What's not to like? I spoke to Autonet on the phone, worked out the policy and it was done, just like that! If the renewal price is right next year, I'll be staying with Autonet… Read Full Review

Autonetinsurance1's Response to MrsTulip's Review

Written on: 17/11/2014

Hi,
Thanks for your positive comments about Autonet. I'm glad to hear you were pleased with the price of your insurance for your VW.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent service provider”

Written on: 10/11/2014 by Si_T-B (1 review written)

I use autonet for both Business and Personal Motor Insurance and find them to be extremely good on both service and cost… Read Full Review

Autonetinsurance1's Response to Si_T-B's Review

Written on: 17/11/2014

Hi,
Thanks for letting us know that you are happy with the service you have received from Autonet.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“First Class Service”

Written on: 07/11/2014 by byMatthews496 (1 review written)

this is the first time that I have used this company they came up on a comparison website there price was so low that I found it hard to trust so I phoned and it was true the agent checked all my information he was so helpful and I got a great deal will use again. only bad thing they say to ask for a call back they did a week after I had my new insurance… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thanks for lettingus know that you are happy with the staff and prices at Autonet. If there is anything further we canhelp with, please don't hesitate to get in touch, using the email address at the top of our Review Centre page.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Insurance at its best”

Written on: 07/11/2014 by Bradenn153 (1 review written)

Exelent quotation , Had no problems at any time, … Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Glad to hear you are pleased with the service from Autonet.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“charming-company All the best people”

Written on: 07/11/2014 by 317Dalrymple (1 review written)

very good and responsive People work Companies Companies in all the best that I have ever found i wish to work with this company for a long years… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thank you for the positive comments about Autonet and the staff you dealt with.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Very satisfied customer”

Written on: 06/11/2014 by Shorty81 (1 review written)

I was pleased with everything from price to customer service, all staff friendly & helpful, and most importantly the insurance was a reasonable price… Read Full Review

Autonetinsurance1's Response to Shorty81's Review

Written on: 17/11/2014

Hi,
Thank you for letting us know that you are pleased with the price and service you received from Autonet.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“quote me happy”

Written on: 06/11/2014 by Batemanqq354 (1 review written)

I would definitely recommend you to anyone looking for motor insurance as it is a very professional service that you receive when trying to get the best deals… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thanks for letting us know that you were pleased with the price and professional service you received from Autonet.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great value and service”

Written on: 05/11/2014 by Niceguyrich (1 review written)

I can honestly say that Autonetinsurance are a breath of fresh air in the car insurance world, I gave found them to offer great salute and great service. Well done Autonetinsurance !!… Read Full Review

Autonetinsurance1's Response to Niceguyrich's Review

Written on: 17/11/2014

Hi,
I'm glad to hear you are happy with the service you received from Autonet. Thanks for letting us know.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Private Car Insurance”

Written on: 05/11/2014 by Hensley79 (1 review written)

So far, so good, bearing in mind that I have not yet made a claim (an acid test of how good the company really is!). However, it was a competitive premium and I would be tempted on this basis to renew. Not keen on the company's policy of automatic renewal of your premium, although you can opt out of this. I would prefer to be able to an opt in… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thanks for your comments about Autonet.

As you mention above, you can opt out of automatic renewal. If there is anything further that we can help with, you are welcome to contact us by using the email address at the top of our Review Centre page.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“absolutely brillisnd and helpful”

Written on: 05/11/2014 by Taniapip (1 review written)

I can not fault this company, all the information you need is right there on the screen before you purchase, the customer service guys are as helpful as they can be too, if they don't have an answer for you they find out. Getting your insurance is dead simple and it's all very straightforward, answer the questions get your quote, simple easy to read small print, click ok and Ta da!!! you have insurance. When it comes to renewal that's easy to, read through your paperwork if you want it, do… Read Full Review

Autonetinsurance1's Response to Taniapip's Review

Written on: 17/11/2014

Hi,
Thank you for reviewing the service you received from Autonet. I'm pleased to hear that you found our service easy to use.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“AWESOME”

Written on: 05/11/2014

Super helpful and knowledgeable staff. Fantastic price! Great cover. Would strongly recommend Autonet… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thank you for the recommendation and positive comments about our prices and staff.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“vehicle insurance”

Written on: 05/11/2014 by SandraGriffin227 (1 review written)

I found Autonet excellent in every way, plus staff on the telephone were very very helpful… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thanks for letting us know that you are pleased with Autonet and our helpful staff.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Got what I wanted but read your emails”

Written on: 04/11/2014 by Elias140 (1 review written)

Bought my insurance on line and got all documents by email. Unfortunately if didn't read them until several days later when I realised that I should have sent in copy of my licence or my insurance was going to be cancelled ! Bit of a panic on my part but managed to send it in time and all was ok . So price and service for but maybe a reminder would have been useful otherwise my insurance would have been cancelled… Read Full Review

Autonetinsurance1's Comment

Written on: 17/11/2014

Hi,
Thank you for your comments about Autonet and for sending your documents in to us as requested.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Why I chose atone insurance. I was”

Written on: 03/11/2014 by tablesaw (1 review written)

I was already insured with auto net , with a comprehensive policy for my van, and also a public liability policy. When I got my renewal quotes for both policies I was pleasantly surprised that not only were they a lot cheaper, the van policy also was upgraded to give me a replacement vehicle and doorstep recovery. With most insurance companies raising their prices year on year it's real treat to get such a service from knowledgeable and courteous staff and save money into the bargain. I… Read Full Review

Autonetinsurance1's Response to tablesaw's Review

Written on: 17/11/2014

Hi,
Thank you for letting us know that you are pleased with Autonet, our prices and the service provided by our staff.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
overview