Autonet Insurance Reviews - www.autonetinsurance.co.uk

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★★★★☆
4.3 / 5
2480
86% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Autonet Insurance - www.autonetinsurance.co.uk - Ask a question now

Media Gallery for Autonet Insurance - www.autonetinsurance.co.uk

Autonet Insurance - www.autonetinsurance.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Yearly Renewal Van Insurance”

Written on: 25/09/2017

On the ball, no renewal received but they telephoned and everything was done there and then. Good service… Read Full Review

Autonetinsurance1's Comment

Written on: 25/09/2017

Hi,
Thank you for letting us know that you are pleased with the service from Autonet.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Autonet house insurance”

Written on: 23/09/2017 by McIntosh284 (1 review written)

great renewal great price and service not needed to make a claim yet but all in all a great service. Would definitely recommend every thing was done quickly and efficiently much better than my previous insurers A* service… Read Full Review

Autonetinsurance1's Comment

Written on: 25/09/2017

Hi,
Thank you very much for your recommendation and letting us know how pleased you were with the price and service from Autonet.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Renewal quote cheaper than the comparison sites!!!!”

Written on: 23/09/2017 by Seths443 (1 review written)

I found Autonet on a comparison website and go there every year to get the best possible price. Usually the second year quote then rockets up once the introductory offer expires. For the first time ever a renewal quote was a better price than the comparison sites!!!… Read Full Review

Autonetinsurance1's Comment

Written on: 25/09/2017

Hi,
Thank you for letting us know how pleased you are with the price from Autonet.

If we can be of any further assistance, please let us know.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Sailed through all the elements of filling the details...”

Written on: 23/09/2017

Sailed through all the elements of filling the details except the numbers for dates because they got highlighted in red, felt the dates were not being accepted,they also flicked back to some other numbers and had to check a few times if the correct dates stayed. Otherwise happy with the quote… Read Full Review

Autonetinsurance1's Comment

Written on: 25/09/2017

Hi,
Thank you very much for your comments and your feedback about the dates online. I will pass this information on to the relevant department for them to look into.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“TRY TRY & TRY AGAINi”

Written on: 22/09/2017 by GeovanniDalrymple (1 review written)

I went through the WEB. I tried lots of options, but none were good, until I went through a Private vehicle Quote, as we only use the van for the personal use of our family to move from house to house. The quotes came back, and Autonet insurance were by far the cheapest, and with the best options. Value for money is the Key to Autonet… Read Full Review

Autonetinsurance1's Comment

Written on: 25/09/2017

Hi,
Thank you for taking the time to get in touch and let us know that you were pleased with the value for money from Autonet.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Good Benefits with policy”

Written on: 22/09/2017 by Carmenr42 (1 review written)

Autonet have a very good Comprehensive cover with additional benefits available. I particularly liked the Autonet plus policy with included legal cover, making it a very competitive quite. I found them through a comparison site, but when transferred to their website found it easy to use and navigate. The policy information was well laid out and easy to understand. The key facts were also well laid out and easy to understand. The payment options were easy to understand, showing the difference… Read Full Review

Autonetinsurance1's Comment

Written on: 22/09/2017

Hi,
Thank you for taking the time to review Autonet and let us know how easy you have found it to deal with us. We are pleased to hear that you found the information easy to understand.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“excellent service over the phone”

Written on: 22/09/2017 by Mills451 (1 review written)

we hoped to have our premium reduced but were explained in detail why this was not possible so agreed the quote and paid over the phone and received all necessary paperwork within three days.Most efficient staff… Read Full Review

Autonetinsurance1's Comment

Written on: 22/09/2017

Hi,
Thank you for taking the time to review Autonet and let us know that you were pleased with our efficient staff.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Top firm”

Written on: 22/09/2017 by Molloy1962 (1 review written)

I have bin with them 3 yrs now got 2 truck with them very helpful and sorting things out for me I have no problem recommending them to every one or just give them a try they can help everyone… Read Full Review

Autonetinsurance1's Comment

Written on: 22/09/2017

Hi,
Thank you very much for your recommendation and letting us know that you are pleased with the service from Autonet.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Toyota van insurance ”

Written on: 22/09/2017 by 432Kemp (1 review written)

I found the renewal service an easy to experience online and would recommend if to a friend. I did have trouble in getting the correct price though. I entered an incorrect value in the renewals box and couldn't proceed, after callthe call centre I sorted it out myself and re entered the correct value and got the correct premium. This is fine but when I was having trouble with the amount, the call centre was unable to put the discount on for buying online even though I had given them the quote… Read Full Review

Autonetinsurance1's Comment

Written on: 22/09/2017

Hi,
Thank you very much for taking the time to review Autonet and for your recommendation. In terms of the administration fee, this is charged as standard on all policies that are purchased via the call centre.

If we can be of any further assistance though, please let us know.

Kind regards
Nicola

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Autonet saved my sanity!!!”

Written on: 21/09/2017 by WGWalker (1 review written)

After endless hours of getting online quotes for my car insurance. I found Autonet!! Thank goodness and thank you :-)… Read Full Review

Autonetinsurance1's Response to WGWalker's Review

Written on: 22/09/2017

Hi,
Thank you for taking the time to let us know how pleased you are with the service from Autonet. If we can be of any further assistance ,please let us know.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great experience ”

Written on: 20/09/2017 by Gcooke76 (1 review written)

Easy renewal, excellent quote and overall a great insurance package with a Lot of things as standard that other insurers make you pay for! Really happy with the process and pleased that I shaved £200 off my existing insurers renewal price. Thank you pluscar!!… Read Full Review

Autonetinsurance1's Response to Gcooke76's Review

Written on: 21/09/2017

Hi,
Thank you for your comments and letting is know you were pleased with the price and service that you received.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“premium fine then what went wrong?”

Written on: 19/09/2017 by phil24w (1 review written)

Competitive premium initially with helpful phone service, relevant checks performed. 10 days later 50% increase, asked for an explanation via email service and heard nothing. If email service is not a suitable way of resolving this issue don't offer it. Perhaps with such a significant increase you might give a courtesy call. Thinking about cancelling and looking for a better deal… Read Full Review

Autonetinsurance1's Response to phil24w's Review

Written on: 20/09/2017

Hi,
Thank you for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. If you would like us to do this, please can you get in touch by using the email address at the top of our Review Centre page. If you include your contact details and a short summary, we will be able to locate your file.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“car insurance quote”

Written on: 19/09/2017 by Forsyth177 (1 review written)

I felt the website was easy to navigate I did take up the option of live chat and was dealt with quickly… Read Full Review

Autonetinsurance1's Comment

Written on: 19/09/2017

Hi,
Thank you for letting us know that you have found it easy to deal with Autonet online.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Building insurance ”

Written on: 19/09/2017 by Rose112 (1 review written)

It's the best ever building insurance and it's cheap I'm very very happy with this insurance I will recommend to all my family and friends… Read Full Review

Autonetinsurance1's Response to Rose112's Review

Written on: 19/09/2017

Hi,
Thank you for your recommendation and letting us know that you are pleased with the service from Autonet.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Easy pur chase procedure”

Written on: 19/09/2017 by ReySoto (1 review written)

Just bought insurance from Autonet - very simple and straightforward. All paperwork conducted via email. No hitches or problems to purchase… Read Full Review

Autonetinsurance1's Comment

Written on: 19/09/2017

Hi,
Thank you for taking the time to review Autonet and letting us know that you found us straight forward to deal with.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Application for Insurance”

Written on: 19/09/2017 by 197McGarry (1 review written)

Re-directed from Go-Compare. Straightforward process to apply for cover and get Van Insurance sorted. Would use again. … Read Full Review

Autonetinsurance1's Comment

Written on: 19/09/2017

Hi,
Thank you for taking the time to review Autonet and let us know that you were pleased with the service that you received.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Didn't take the mickey with renewal cost”

Written on: 18/09/2017 by Brooks254 (1 review written)

Great to simply renew as Autonet didnt do the now normal thing of just increasing the renewal cost but sorted another years insurance at a fair price.So I have recommended Autonet to several people Well done Autonet… Read Full Review

Autonetinsurance1's Comment

Written on: 19/09/2017

Hi,
Thank you very much for your recommendation and letting us know how pleased you are with the service from Autonet.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“buying van insurance”

Written on: 18/09/2017 by 337Alvarez (1 review written)

i found the site quick and easy to navigate… Read Full Review

Autonetinsurance1's Comment

Written on: 19/09/2017

Hi,
Thank you for taking the time to review Autonet and let us know that you found it quick and easy to deal with us.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Nice and easy”

Written on: 18/09/2017 by Ronnald (1 review written)

Great price and the website is really user friendly, really easy to set up, took all the hassle out of things… Read Full Review

Autonetinsurance1's Response to Ronnald's Review

Written on: 18/09/2017

Hi,
Thank you for letting us know how pleased you are with the price and how easy you found it to use our website.

Kind regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Quick Easy Hassle Free”

Written on: 17/09/2017 by WillowBlackburn (1 review written)

Sorted my car insurance online in no time. Straightforward and easy process from start to finish… Read Full Review

Autonetinsurance1's Comment

Written on: 18/09/2017

Hi,
Thank you for taking the time to review Autonet and let us know that you found us easy to deal with,

Kind regards

Reply to this comment
Report this review Read 1 Comment
overview