Autonet Insurance Reviews - www.autonetinsurance.co.uk

★★★★☆
4.0 / 5
1227
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  • Value For Money

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Latest Reviews

★★★★★

“Best value and helpful staff”

Written on: 06/02/2016 by WAAH74 (1 review written)

Been with autonet for a few years now and the service is no messing around straight to the point and helpful when it comes to renewal they always give you the best deal available which from my experience is the best you can get from any company by a long long way !!… Read Full Review

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★★★★☆

“Very happy with service”

Written on: 06/02/2016 by JeremyFernandez (1 review written)

Very happy with the service I've received… Read Full Review

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★★★★★

“No Worries ”

Written on: 05/02/2016 by Listerho (1 review written)

The deal was done with no fuss or drama 3rd year running they came up with the goods and no issues… Read Full Review

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★★★★★

“Quick and Easy ”

Written on: 05/02/2016 by mdMcCaffrey324 (1 review written)

Autonet Insurance was easy to set up online. I also called to make an enquiry, I was straight through to the customer service team with no waiting,,, that was a good help. They were polite and very helpful. I will use them gain… Read Full Review

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★★★★★

“Quick and Easy ”

Written on: 05/02/2016 by mdMcCaffrey324 (1 review written)

Autonet Insurance was easy to set up online. I also called to make an enquiry, I was straight through to the customer service team with no waiting,,, that was a good help. They were polite and very helpful. I will use them gain… Read Full Review

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★★★★☆

“Helpful insurer”

Written on: 05/02/2016 by AshlynnAguirre421 (1 review written)

Had a renewal come up, however my vehicle had been modified which I thought they wouldn't cover. The chap on the phone, called the broker and confirmed they would cover it, new quote arranged and all sorted swiftly. Can't complain, good service… Read Full Review

Autonetinsurance1's Comment

Written on: 05/02/2016

Hi,
Thank you for taking the time to get in touch and let us know that you are pleased with the service that you received from Autonet. We are pleased that we were able to help.

Kind regards

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★☆☆☆☆

“cheap price but ripoff call charges ”

Written on: 04/02/2016

Best price to insure my van. Helpful staff. Unfortunately all they wanted to do was sell me extras. Reason was to keep me on the phone as when I got my phone bill I was shocked and discusted to find I had been charged £26 for a 50 minute call. Bet they are not worried about selling insurance when they make a profit just for talking to you as a new customer I don't expect to be charged for an enquiry… Read Full Review

Autonetinsurance1's Comment

Written on: 05/02/2016

Hi,
Thank you very much for your comments and taking the time to bring this to our attention.

I believe that our Complaints team are looking into this for you and will be in touch accordingly.

Kind regards

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★★★★★

“Value for money”

Written on: 03/02/2016 by DennisBragg (1 review written)

Got sent a quote for renewal,which was quite high,went onto the internet and found a quote cheaper,when i rang up the quote was wrong on internet,but your customer service person,found me another quote,only slightly more than internet price,so one happy customer. … Read Full Review

Autonetinsurance1's Comment

Written on: 04/02/2016

Hi,
Thank you for taking the time to get in touch and let us know that you were happy with the price and the service that you received from Autonet.

Kind regards

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★★★★☆

“Good value - you get what you pay for.”

Written on: 03/02/2016 by ooffer (1 review written)

The process of obtaining the insurance after the quote was a little laborious & time consuming but it was either that or pay a broker to do it for you; also the number of hoops you have to jump through to pay monthly was time consuming & previously unexplained… Read Full Review

Autonetinsurance1's Response to ooffer's Review

Written on: 04/02/2016

Hi,
Thank you for your comments about your experience with Autonet.

Autonet are an insurance broker who pride ourselves on ensuring that our customers are insured correctly and understand the product they have bought.

If we can be of any further assistance, please don't hesitate to let us know.

Kind regards

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★★★★★

“Car insurance ”

Written on: 03/02/2016

I found this company on the Internet and not dealt with them before but the person I spoke to gave me confidence that I was dealing with a good company and he was helpful and friendly in a professional way that I found gave a good impression that I would be looked after. If I had to use there services. But hopefully I won't need to. Early days with them but if they carry on as they started with how I was dealt with will stop with them … Read Full Review

Autonetinsurance1's Comment

Written on: 04/02/2016

Hi,
Thank you very much for taking the time to get in touch and let us know that you are confident in the service provided by the professional staff at Autonet. We are pleased that we were able to help.

Kind regards

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★★★★★

“FANTASTIC CUSTOMER SERVICE”

Written on: 03/02/2016 by tizerjones (1 review written)

Had an e-mail to remind me that my car insurance was due for renewal. Upon phoning up to renew i found out by the young man on the phone that my new quote was lower than last year's very nice surprise. Just goes to show that some companies do do the research to find you a better quote. Had a great experience on the phone that i also took out extra's to go with my policy couldn't be happier with the help and friendliness this gentleman gave me… Read Full Review

Autonetinsurance1's Response to tizerjones's Review

Written on: 04/02/2016

Hi,
Thank you very much for your comments and letting us know how pleased you were with the price of your renewal and the service that you received from Autonet.

Kind regards

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★★★★☆

“Great service”

Written on: 03/02/2016 by KristinRodriguez216 (1 review written)

Very good service receives on the telephone, helpful, efficient and friendly. able to manage all documents online which is so much easier than signing and posting, and very quick response to emails. The only hidden cost which was not stated online when looking for quotes was the £15 handling fee. apart from this I would recommend the company… Read Full Review

Autonetinsurance1's Comment

Written on: 03/02/2016

Hi,
Thank you very much for your comments and letting us know that you were pleased with the helpful, efficient staff at Autonet.

Kind regards
Nicola

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★★★★☆

“Great quote from autonet”

Written on: 02/02/2016 by Briannap161 (1 review written)

Last insurance broker quoted over £300 for renewal, looked on go-compare and found autonet quote £65 cheaper, went ahead with quote you find it was with same insurance company as before. Highly recommended… Read Full Review

Autonetinsurance1's Comment

Written on: 03/02/2016

Hi,
Thank you for your recommendation and for taking the time to let us know that you are pleased with the price that you received from Autonet. We are pleased that we were able to help.

Kind regards

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★★★☆☆

“On the whole, satisfactory but average.. ”

Written on: 02/02/2016 by qpBreen16 (1 review written)

Wouldn't hold to a previous agreed quote until I put my foot down. Shouldn't have to threaten to take my business away in order to be treated right. Used them on and off over the years, never had to claim so it's always based on price, which is where they usually excel… Read Full Review

Autonetinsurance1's Comment

Written on: 02/02/2016

Hi,
Thank you very much for taking the time to let us know about your experience with Autonet. I'm sorry to hear that you were not pleased with all aspects of the service you received. If you would like us to look into this further, please contact us by using the email address at the top of our Review Centre page. If you include your contact details and a short summary, we will be able to locate your file.

Kind regards

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★★★★★

“Best price given”

Written on: 02/02/2016 by Malia478 (1 review written)

Autonet beat my renewal price by £60.00, that may not be a lot to some people but with many years of no claims I Expect a lower price from the previous year and my old insurance company could only offer me a derisory £2.00 cheaper quote from what I had paid the previous year… Read Full Review

Autonetinsurance1's Comment

Written on: 02/02/2016

Hi,
Thank you for taking the time to let us know that you were pleased with the service and price that you received from Autonet.

Kind regards

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★★★★★

“Excellent value for money”

Written on: 01/02/2016 by Kathylyme (2 reviews written)

Agent explained everything in detail and covered all aspects of what we required. Very friendly and helpful and no jargon. After deciding what we wanted agent went over everything again to make sure we were happy with cover provided. Price was also very reasonable to the last policy we had so made a good saving this year. Excess a little high but hopefully I won't be using it… Read Full Review

Autonetinsurance1's Response to Kathylyme's Review

Written on: 01/02/2016

Hi,
Thank you for your comments and letting us know that you were pleased with the service that you received from the helpful, friendly advisers at Autonet.

Kind regards

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★★★★★

“Excellent value for money”

Written on: 01/02/2016 by Kathylyme (2 reviews written)

Agent explained everything in detail and covered all aspects of what we required. Very friendly and helpful and no jargon. After deciding what we wanted agent went over everything again to make sure we were happy with cover provided. Price was also very reasonable to the last policy we had so made a good saving this year. Excess a little high but hopefully I won't be using it… Read Full Review

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★★★★★

“Really good service”

Written on: 01/02/2016 by Wendy123456 (1 review written)

So happy with the service would highly recommend… Read Full Review

Autonetinsurance1's Response to Wendy123456's Review

Written on: 01/02/2016

Hi,
Thank you for your recommendation and letting us know that you were pleased with the service from Autonet.

Kind regards

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★★★★★

“Value 4 money”

Written on: 01/02/2016

Good value for money always helpful. Would Def recommend. Doesn't put it up like most company's in the second year… Read Full Review

Autonetinsurance1's Comment

Written on: 01/02/2016

Hi,
Thank you very much for your recommendation an for taking the time to let us know that you are please with the service from Autonet.

Kind regards

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★★★★★

“Fantastic efficient service”

Written on: 31/01/2016 by William145 (1 review written)

Really happy with the service in general. Good quality insurance good price and easy to manage customers services. If you need any help the advicers are always there for me. Thank you best insurance company by far… Read Full Review

Autonetinsurance1's Comment

Written on: 01/02/2016

Hi,
Thank you very much for your comments. We are pleased to hear that you are happy with customer service that you received from Autonet.

Kind regards

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