Autonet Insurance Reviews - www.autonetinsurance.co.uk

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★★★☆☆
2.7 / 5
46.5% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“such an easy change over!”

Written on: 25/01/2015 by John0652 (1 review written)

I have just renewed my insurance with autonet and couldn't believe how easy and simple it was to change over I have been with my last insurance for nine years so was a bit dubious about changing but your prices couldn't even get close to yours I saved my self £60! And it was so simple to do online I should of done it sooner! Thanks… Read Full Review

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★★★★☆

“2nd year insurance with Autonet.”

Written on: 25/01/2015 by Josh114 (1 review written)

helpful customer service, quick response to telephone enquiries. I don't think that I could have got better rates, but this one is good enough to not to waste time looking elsewhere. The documents were reasonable to understand, although I had to ask for the actual certificate as it wasn't included. This presented no problem and were emailed instantly.Thank you… Read Full Review

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★★★★★

“Helpful, well informed and excellent value.”

Written on: 25/01/2015 by hoochykoochy (1 review written)

I swapped from another broker to Autonet, not only did I save a noticeable amount of money but I got more included in my policy. I had a small issue (my own fault) but one quick call and all was easily rectified, I particularly like that they check your accident history as soon as you take out a policy, this means that if you have forgotten any claims they will contact you and thus you know that because they have your full history they won't hold back on settling claims. The only small issue… Read Full Review

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★★★★★

“Great company ”

Written on: 25/01/2015 by DEMONICROD (1 review written)

Autonet do exactly what it says on the tin my 2nd year and no probs… Read Full Review

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★★☆☆☆

“Car Insurance”

Written on: 25/01/2015 by mbShoemaker97 (1 review written)

For asimple carinsurance, it appears that insurance companies just want more4 than the actual value of the car. They havemad criterias and its one reason to go shopping around. Autonet didn't gedt the best deal, even when its done online, it works out even more expensive than ythe renewal price… Read Full Review

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★★★★★

“Car Insurance Review”

Written on: 24/01/2015 by Marissa396 (1 review written)

I like Autonet Insurance because I think it is one of the cheapest car insurer around today with good quality service… Read Full Review

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★★★★★

“Car Insurance Review”

Written on: 24/01/2015 by Marissa396 (1 review written)

I like Autonet Insurance because I think it is one of the cheapest car insurer around today with good quality service… Read Full Review

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★★★★☆

“Best value”

Written on: 23/01/2015 by Value-is-the-key (1 review written)

Although not the cheapest quote, Autonet did give the best overall value. Not sure what happens if I have an accident as that is when you find the real value of the insurer… Read Full Review

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★★★★☆

“good ”

Written on: 22/01/2015 by butterwick (1 review written)

good very help full and got discout for paying in full… Read Full Review

Autonetinsurance1's Response to butterwick's Review

Written on: 22/01/2015

Hi,
Thanks for letting us know that you are happy with Autonet.

Kind regards
Nicola

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★★★★★

“Fantastic service and staff very helpful. Just one...”

Written on: 22/01/2015 by rwMcFadden1955 (1 review written)

Fantastic service and staff very helpful. Just one small whinge when i done my renewel i had the next day 5 phone calls from autonet to see if i have renewed in the space of half an hour… Read Full Review

Autonetinsurance1's Comment

Written on: 22/01/2015

Hi,
Thanks for letting us know that you are pleased with the helpful staff.

Also, we will look into the additional phone calls that you received after your renewal.

Kind regards
Nicola

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★★★☆☆

“Under pressure!”

Written on: 21/01/2015 by David7680 (1 review written)

After negotiation I agreed a price and accepted my new policy. I agreed to pay in full 24hrs before the policy was due. I then suffered roll over contract pressures. My money will be taken 6 days before the due date using the information I gave last year. I was very annoyed, I emailed correcting the situation. I then received more emails and letters informing that the payment would be taken 6 days before the due date because of some roll over contract. NO! NO! NO! I do not do roll over… Read Full Review

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★★★★★

“crisis over!”

Written on: 21/01/2015 by 445Forsyth (1 review written)

Helped where another online company failed. Matched and even beat the online qoute. Other companies are only contactable online very inconvenient!! Not so for Auto trader very happy with service and price after being let down by other company. Val Fielding… Read Full Review

Autonetinsurance1's Comment

Written on: 22/01/2015

Hi,
I'm pleased to hear that Autonet were able to help out and that you are pleased with the service you received.

Kind regards
Nicola

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★★★★★

“THIS IS MY SECOND YEAR WITH AUTONET.”

Written on: 20/01/2015 by AnahiRitchie81 (1 review written)

AUTONET GAVE ME A FIRST CLASS SERVICE IN THE FIRST YEAR AND LONG MAY IT CONTINUE… Read Full Review

Autonetinsurance1's Comment

Written on: 22/01/2015

Hi,
Thanks for the positive feedback about Autonet. We are glad to hear you are happy with the first class service.

Thanks
Nicola

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★☆☆☆☆

“Conmen will rip you off”

Written on: 20/01/2015 by KoltonFitch (1 review written)

Terrible company avoid at all costs will do any thing to get money out off you. I don't normally write reviews but want everyone to know what there like… Read Full Review

Autonetinsurance1's Comment

Written on: 20/01/2015

Hi,
I'm sorry to hear that you are unhappy with Autonet. If you would like us to look into your query, please let us know by getting in touch, using the email address at the top of our Review Centre page.

Kind regards
Nicola

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★★★★★

“Commercial vehicle Insurance”

Written on: 19/01/2015 by 278Moore (1 review written)

I am very pleased to have renewed my commercial vehicle insurance with Autonet again. I feel I have received a very competitive price and great service. There a few companies out there that will insure commercial vehicles like ours. The customer service staff are attentive to our needs and amended our policy without any hassle. … Read Full Review

Autonetinsurance1's Comment

Written on: 20/01/2015

Hi,
Thank you for your comments and for letting us know that you are happy with the service and price you received from Autonet.
Thanks
Nicola

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★★★★★

“Easy with Autonet”

Written on: 19/01/2015 by wzKlein11 (1 review written)

As my car insurance was up for renewal I looked online for the best quote.As an existing Autonet customer I had already received a renewal quote from them.I spoke to an Autonet agent and explained that I'd found a cheaper quote.The agent was very polite and professional and within a few minutes informed me that Autonet could match the cheaper quote.I decided then to renew with Autonet and the process was quick and easy with everything explained clearly and concisely.I am 75 years old this year… Read Full Review

Autonetinsurance1's Comment

Written on: 19/01/2015

Hi,
Thank you for your comments and letting us know that you found it straight forward to deal with our professional advisers.

Kind regards
Nicola

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★★★★★

“Great Customer Service and Prices”

Written on: 18/01/2015 by Tuckerwm321 (1 review written)

Great Customer Sewrvice and Prices. An overall enjoyable experience both online and over the telephone. I would reccommend to my friends, my family and others… Read Full Review

Autonetinsurance1's Comment

Written on: 19/01/2015

Hi,
Thanks for the recommendation and letting us know that you were pleased with the service from Autonet.

Thanks
Nicola

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★★★★★

“helpfull, good, friend”

Written on: 18/01/2015 by AugustusMoody (1 review written)

they give attention when you need. thats is very good… Read Full Review

Autonetinsurance1's Comment

Written on: 19/01/2015

Hi,
Thank you for your positive comments about Autonet.

Kind regards
Nicola

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★★★★☆

“Great quotes and strong in-life care. highy recommended”

Written on: 16/01/2015 by GraniteTransformations (1 review written)

We are in our second year of using Autonet and have been given no reason to look elsewhere. The quotes have been good, the service excellent and all documents are clear. Renewals were easy, competitive and hassle free… Read Full Review

Autonetinsurance1's Response to GraniteTransformations's Review

Written on: 19/01/2015

Dear Sir/ Madam,
Thank you for letting us know that you are pleased with the clear documents and excellent service from Autonet.

Thanks
Nicola

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★★★★★

“easy insurence renewal”

Written on: 16/01/2015 by KonnerAshby57 (1 review written)

i found autonet insurence to be very helpful in answering any questions i had and their renewal price to be the most competive online i could find. also like how you can veiw documents online so no need to have a draw full of documents… Read Full Review

Autonetinsurance1's Comment

Written on: 16/01/2015

Hi,
Thanks for letting us know that you are happy with the service, price and online functionality from Autonet.
Thanks
Nicola

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