Autonet Insurance Reviews - www.autonetinsurance.co.uk

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★★★★☆
3.5 / 5
462
67.8% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Good service , great price!”

Written on: 24/05/2015 by DevynMcKay472 (1 review written)

Good overall service from start to finish . They even contacted my previous insurer to cofirm my no claims bonus which saved me the trouble of having to send a copy in . They were the cheapest quote on the comparison sites and provided a good service over the phone . Very happy… Read Full Review

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★★★★★

“good service”

Written on: 23/05/2015 by Goodegb67 (1 review written)

excellent follow up. staff let me make informed choice… Read Full Review

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★★★★★

“Fantastic service great price”

Written on: 21/05/2015 by Marubbi76 (1 review written)

I was very satisfied with the customer services and overall way the service went I was explained about all the cover I needed and was covered at a very reasonable price… Read Full Review

Autonetinsurance1's Response to Marubbi76's Review

Written on: 22/05/2015

Hi,
Thank you for letting us know that you are happy with the price and service you received from Autonet.

Kind regards
Nicola

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★★★★☆

“Autonet Very Competitive ”

Written on: 21/05/2015 by Fraserlp220 (1 review written)

Happened across Autonet whilst using Go Compare. They are actually Aviva. The communication is good and their prices are very good. I think I speak for most people when I say that we are all looking for the best price over anything else. I was looking for Courier insurance which is expensive anyway. Autonet gave me the best price out of them all(i also went through several other comparison sites and brokers). I haven't made a claim yet(touch wood I wont need to)so I cant comment on them for… Read Full Review

Autonetinsurance1's Comment

Written on: 22/05/2015

Hi,
Thank you for taking the time to get in touch and let us know that you are pleased with the service that you received from Autonet. We are an insurance broker and work with various insurers to provide competitive premiums to the market place. Aviva is one of the insurers that we work with.

Kind regards
Nicola

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★★★★★

“Quick and easy”

Written on: 21/05/2015 by GbJones (1 review written)

Easily amended my policy for a new car. Sent out all required documents quickly and saved me a little bit of cash! Good service… Read Full Review

Autonetinsurance1's Response to GbJones's Review

Written on: 22/05/2015

Hi,
I'm pleased to hear that you are happy with the policy and service you received from Autonet.

Kind regards
Nicola

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★★★★★

“Extremely helpful”

Written on: 21/05/2015 by Alma147 (1 review written)

The contact searched for a better deal and exceeded expectations with price and bonus cover supperb glad I didnt shop elsewhere… Read Full Review

Autonetinsurance1's Comment

Written on: 21/05/2015

Hi,
Thank you for taking the time to get in touch and letting us know that you are happy with the service and price from Autonet.

Kind regards
Nicola

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★★★★★

“Excellent Value for money”

Written on: 21/05/2015 by Caldwellre179 (1 review written)

Sales team were really helpful, second year running with Autonet, excellent value for money would recommend for van insurance. Easy to renew whole process was good from start to finish… Read Full Review

Autonetinsurance1's Comment

Written on: 21/05/2015

Hi,
Thank you for your continued custom and your recommendation. We are pleased to hear that you are happy with the price and service from Autonet.

Kind regards
Nicola

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★★★★☆

“Extremely helpful”

Written on: 19/05/2015 by 429Baldwin (1 review written)

I had the contact autonet to clarify a few details... They were extremely helpful and made the process of changing insurers less stressful.... The only thing is the add on's if u paid by credit card, which I wasn't aware off.. But with this included it was still cheaper that the nearest competitor… Read Full Review

Autonetinsurance1's Comment

Written on: 19/05/2015

Hi,
Thank you for letting us know that you were pleased with the helpful advisers and the competitive price at Autonet.

Kind regards
Nicola

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★★★★★

“Fab Experience”

Written on: 19/05/2015 by ValeryHarris-Alt (1 review written)

I found the staff very helpful. And clear to understand. They explained everything in terms I could understand and answered any questions I had… Read Full Review

Autonetinsurance1's Comment

Written on: 19/05/2015

Hi,
Thank you for letting us know that you are happy with the helpful staff at Autonet.

Kind regards
Nicola

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★★★★☆

“Fast and efficient ”

Written on: 18/05/2015 by 245Somerville (1 review written)

I have recently switched to Autonet insurance group and was a little uncertain as I had not heard of this company before. I am pleased to say I have received a fast and efficient service and have been kept informed at every stage. They offered me a really competitive price and appear to be a reliable and professional service… Read Full Review

Autonetinsurance1's Comment

Written on: 19/05/2015

Hi,
Thank you for taking the time to get in touch and let us know that you are happy with the efficient service and competitive price you received from Autonet.

Kind regards
Nicola

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★★★★★

“very prompt service”

Written on: 18/05/2015 by somvek (1 review written)

A big congratulations on a very promp service, also very much appreciated not being kept on the line for a rediculous amount of time listening to none descript music… Read Full Review

Autonetinsurance1's Response to somvek's Review

Written on: 19/05/2015

Hi,
Thank you for letting us know that you were happy with the prompt service that you received from Autonet.

Kind regards
Nicola

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★★★★★

“Excellent Value for money”

Written on: 18/05/2015 by Caldwellre179 (1 review written)

Sales team were really helpful, second year running with Autonet, excellent value for money would recommend for van insurance. Easy to renew whole process was good from start to finish… Read Full Review

Autonetinsurance1's Comment

Written on: 19/05/2015

Hi,
Thank you for your recommendation and for letting us know that you were happy with the overall process and service from Autonet.

Kind regards
Nicola

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★★★★★

“great service”

Written on: 18/05/2015 by 269Ware (1 review written)

Excellent service, prompt response to questions and courteous staff. … Read Full Review

Autonetinsurance1's Comment

Written on: 19/05/2015

Hi,
Thank you for taking the time to get in touch and let us know that you are happy with the service received from the staff at Autonet.

Kind regards
Nicola

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★★★★☆

“Great Customer Service”

Written on: 18/05/2015 by John-Hertford (1 review written)

I had an issue with my online application but Customer Services were quick to contact me and resolve the issue. The application did take quite some time and I had to repeat details to the payments team after I'd provided them to the Applications team which was a disappointment but the individuals were very helpful and we got there in the end!… Read Full Review

Autonetinsurance1's Response to John-Hertford's Review

Written on: 19/05/2015

Hi,
Thank you for taking the time to get in touch and let us know that our advisers were able to help you.

If we can be of any further assistance, please don't hesitate to let us know.

Kind regards
Nicola

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★★★★★

“Quick happy and what I needed ”

Written on: 18/05/2015 by Kaiar143 (1 review written)

very quick to set my insurance up at a price that was a lot better then everyone else Very helpful on the phone was very pleased with the service… Read Full Review

Autonetinsurance1's Comment

Written on: 19/05/2015

Hi,
Thank you for letting us know that you were happy with the service and price you received from Autonet.

Kind regards
Nicola

Reply to this comment
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★★★★☆

“Comprehensive policy”

Written on: 18/05/2015 by Grimsbylady (1 review written)

The policy covered everything I needed protecting my no claims discount, and providing a low excess policy. Many other insurers were cheaper until you added the extras like legal cover. This policy had it all. My only problem with the policy is the relatively high charge to amend the policy if you change vehicles during the policy, even if you re-insure through the same company. The staff talked me through the policy in detail explaining everything and fully answering all my questions. I would… Read Full Review

Autonetinsurance1's Response to Grimsbylady's Review

Written on: 18/05/2015

Hi,
Thank you for taking the time to get in touch and let us know that you are pleased with the service you received from Autonet.

Kind regards
Nicola

Reply to this comment
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★★★★★

“quick compleat insurance”

Written on: 17/05/2015

no pressure comprehensive insurance that covered everything i required… Read Full Review

Autonetinsurance1's Comment

Written on: 18/05/2015

Hi,
Thank you for letting us know that you are happy with the insurance that you purchased from Autonet.

Kind regards
Nicola

Reply to this comment
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★★★★★

“Great would recommend ”

Written on: 17/05/2015

I think they are a Great company. I would recommend them to my friends and family. I found it very easily on the Internet and was easy to complete. When I telephoned and spoke to staff they were helpful. I have renewed my insurance and had the option to pay for the year or monthly and this changed easily. I also received my documents quickly. There was nothing I didn't like or was not happy about… Read Full Review

Autonetinsurance1's Comment

Written on: 18/05/2015

Hi,
Thank you for your continued custom and letting us know how easy you found it to insure with Autonet.

Kind regards
Nicola

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★★★★☆

“Great service able to complete online and be insured...”

Written on: 17/05/2015 by Lydiai123 (1 review written)

Great service able to complete online and be insured straight away… Read Full Review

Autonetinsurance1's Comment

Written on: 18/05/2015

Hi,
Thank you for letting us know that you are pleased with the insurance that you purchased from Autonet.

Kind regards
Nicola

Reply to this comment
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★★★☆☆

“Cheap and Cheerful”

Written on: 15/05/2015 by Barond23 (1 review written)

My experience with AutoNet insurance has so far been one of electronic replies however the cost for my policy far out ways the robotic emails and texts. Response to my request for receipt of my no claims bonus was ignored at first however I did recieve a text message a week later to confirm this. The company dealing with my DD have been helpful and allow you to sign documents online which is a great benefit to me as I find postal services can be slow and unaccountable in the event of lost… Read Full Review

Autonetinsurance1's Comment

Written on: 18/05/2015

Hi,
Thank you for taking the time to let us know about your experience with Autonet.

We are pleased to hear that you are happy with the price of the policy from Autonet. If we can be of any further assistance, please don't hesitate to let us know.

Kind regards
Nicola

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