autonet robbery

Autonet Insurance Reviews - autonetinsurance.co.uk
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wuHalsey1984's review of Autonet Insurance Reviews - autonetinsurance.co.uk

“autonet robbery”

★☆☆☆☆

written by wuHalsey1984 on 09/02/2016

After using automaker car insurance for a year the company increased the price massively so I cancelled the policy and moved to another insurer.after receiving letters telling me my account was clear two weeks later automate started a deficit debit without my knowledge and took a payment from my account.I phoned to query the payment and found the person I was passed to after 20minutes on the phone unhelpful and unwilling to do anything saying I must wait three days and phone again so their system takes that long to show up.unfortunately the first person I spoke to told me he could see it on the system.I am grateful I didn't have a accident while using this company.they are not to be trusted don't use them you have been warned

  • Customer service

  • Value For Money

Autonetinsurance1's Comment

Written on: 09/02/2016

Hi,
Thank you very much for taking the time to get in touch and bring this to our attention. We place a great deal of importance on customer feedback and would like to look into this for you. To help us do this, please can you get in touch by using the email address at the top of our Review Centre page. If you include your contact details and a short message, we will be able to locate your file for you.

Kind regards

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