Upselling

Autonet Insurance Reviews - autonetinsurance.co.uk
★★★★☆
4.3
88.0% of users recommend this
  • Customer service

  • Value For Money

Guest's review of Autonet Insurance Reviews - autonetinsurance.co.uk

“Upselling”

★★★★☆

written by on 25/11/2014

Purchased the policy I required was very happy with doing all on line. Then a week or so later received a phone call trying to up - sell me things I didn't want or need. When trying to politely end this call the advisor was quite difficult to shake off. In the end I rudely advised him I was ending the call.
I will continue with my years policy but will not use this company again.

  • No

    Have you made a claim?

Autonetinsurance1's Comment

Written on: 25/11/2014

Dear Sir/ Madam,
I'm sorry to hear you are unhappy with the adviser who called you. We take customer feedback very seriously and would like the opportunity to look into this for you.

If you'd like us to do this, please can you get in touch (sending your contact details) to the email address at the top of our Review Centre page.

Kind regards
Nicola

Reply to this comment
Was this review helpful? 0 0