Written on: 03/09/2013
Please do not use Autonet! I tried online here is how it worked.
1. They sent emails telling me I wasn't going to be covered if I didn't send my driving license.
I sent a scan of my driving license and informed them in the email that if there was any problems call me.
2. They got back to me by email, whilst I was on holiday, saying that if I didn't respond to their emails with more info the policy would be cancelled.
I sent an email informing them to cancel the policy - using the cooling off period.
They sent a letter telling me that I was still insured and couldn't cancel.
For one week of cover they have charged me £170 and were VERY unprofessional offering no assistance.
They are NOT to be trusted.
As rated by our community of reviewers
" 'Cerys Customer Service' " Read More
" Great service " Read More
" Consistent and reliable " Read More
" Great company to use,excellent customer service. " Read More
" Avoid " Read More