written by BBOWNESS on 23/06/2013
I TOOK AUTONET INSURANCE FOR 1 YEAR TOLD BY THEM BECAUSE OF FORTHCOMING CLAIM WOULD HAVE TO PAY MORE, ONCE PROVEN INNOCENT I WOULD GET THE OVERPAYMENT BACK AFTER 3 E-MAILS 9 PHONE CALLS COSTING £97.00 AND LETTERS FROM SOLICITORS AND NUMEROUS PROMISES OF CALL BACKS NONE RECEIVED I WOULD STRONGLY NOT TO RECOMMEND USE THIS COMPANY.IF SOME ONE FROM AUTONET READS THIS I WOULD BE VERY GRATEFULL TO RECEIVE MY MONEY BACK. IF YOU GO ON C.U.E. YOU WILL FIND THAT I WAS PROVEN INNOCENT OF THE ABOVE SAID CLAIM KNOWING YOUR COMPANY IT LOOKS VERY MUCH LIKE I HAVE MORE CHANCE OF BEING THE NEXT PRESIDENT OF THE USA THAN GETTING MY MONEY BACK SO MUCH FOR ALL YOUR PROMISES. ONE VERY DISGRUNTLED EX CUSTOMER, BUT I CAN GO TO THE INSURANCE ONBUDSMAN AND ASK THEM TO TAKE MY CASE AGAINST YOU !!!!!!!!
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Autonetinsurance1's Response to BBOWNESS's Review
Written on: 24/06/2013
Dear Sir/ Madam,
Thank you for your feedback regarding the cost of your policy and dissatisfaction with the service you received.
If you could forward your contact details to me, I will arrange for the relevant department to get in touch.
Kind regards
Nicola