Written on: 30/04/2013 by Techiedude (1 review written)
As always i start to gather renewal quotes for my insurance a few weeks before my current insurance is due to expire on the gocompare comparison site autonet came up the cheapest by quite a margin, but seeing as my current insurance still had 3 weeks to go i didn't accept it right away but from that day i received at least 4 sales calls per day from autonet even after i had repeatedly informed them my insurance wasn't due for renewal.
When eventually i did speak to the salesperson and went through exactly the same questions as the comparison site the premium miraculously increased but as the online quote is valid for 30 days i decided to accept the cheaper online quote.
Within 30 days Autonet cancelled my policy after i had queried as to why they wanted a copy of my driving licence and not my proof of no claims discount which is the norm with any new policy, i had sent them e-mails asking for an explanation why they wanted a copy of my driving licence but they were very slow to respond, in fact one of my e-mails was still unanswered when i received the cancellation notice which arrived 5 days after my insurance had been cancelled thus allowing me to continue driving my car for 5 days without cover in my opinion this is despicable behaviour on their behalf.
I have now been presented with a grossly inflated cancellation fee which i intend to dispute to the very end, the fight goes on .........
As rated by real users
" Good value for money " Read More
" Poor quality policy for trade insurance. Failed to refund " Read More
" AWFUL COMPANY - AWFUL SERVICE " Read More
" Great " Read More
" Very poor customer service " Read More