They cancelled my insurance even though I had paid in full

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★☆☆☆☆
1.3 / 5
7% of users recommend this
  • Customer service

  • Value For Money

Reviewerpersons's review of Autonet Insurance - www.autonetinsurance.co.uk

★☆☆☆☆

“They cancelled my insurance even though I had paid in full”

Written on: 09/04/2013 by Reviewerpersons (1 review written)

Paid in full the annual premium by credit card. They claimed they had no record of this - despite the amount is shown as autonet Insurance on my credit card bill. They have cancelled my insurance so I was unknowingly driving without insurance and have passed my details on to close finance some dodgy finance company who are now trying to send threatening letters and additional charges for the amount I have already paid. I will not be doing business with this company again

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Autonetinsurance1's Response to Reviewerpersons's Review

Written on: 25/04/2013

We are sorry to hear you are not satisfied with our services and would like the opportunity to chat to you. Please send your contact details to review@autonetinsurance.co.uk and a member of our complaints team will contact you. Kind regards

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