Premium phone line extortion

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★★☆☆☆
2.1 / 5
27% of users recommend this
  • Customer service

  • Value For Money

Guest's review of Autonet Insurance - www.autonetinsurance.co.uk

★★☆☆☆

“Premium phone line extortion”

Written on: 20/02/2013

I hate these companies that sell to you on an 0800 number, but then will only ever speak to you again on an 0871 number (10p/min; keep you hanging on 10 minutes at a time minimum etc). It's just ANNOYING and I will try and avoid next time.

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Ruka's Comment

Written on: 06/03/2013

100 % agree with you. I've phoned them today to change ONLY Reg details on the same vehicle, they came up with no relevant questions because you paying 10 pence per minute, on the top of that they charged me £15.00 to update the details.
This insurance broker is a rip off, should be shut down by the government.

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Autonetinsurance1's Comment

Written on: 25/04/2013

hi there, we are looking to change all of our numbers during 2013. Should you wish to contact us regarding your complaint please email review@autonetinsurance.co.uk. Kind regards

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