ADMIN FEE RIP OFF

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
★☆☆☆☆
1.3 / 5
7% of users recommend this
  • Customer service

  • Value For Money

THEWARIOR's review of Autonet Insurance - www.autonetinsurance.co.uk

★☆☆☆☆

“ADMIN FEE RIP OFF”

Written on: 15/01/2013 by THEWARIOR (1 review written)

BUYER BEWARE!-They make an absolute fortune of ANY changes you wish to make! This company is charging 'disproportionate' charges for making changes/cancellations to your policy which is contrary to the Financial Services Code. You must challenge them, In writing . Follow the instructions within this link provided to the letter. Keep a copy of all communications-insist that they reply in writing not over the phone. ( send recorded or signed for) I'm sure that they will comply but if they don't you must take it to the regulator, the Ombudsman, which is a free and easy process. Mention also that they should prominently display any relevant charges, including the 2% credit card payment charge, like reputable companies do. That is when you are about to make the transaction and not hidden within their general terms and conditions.

  • Customer service

  • Value For Money

Thewarior's Response to THEWARIOR's Review

Written on: 17/01/2013

FOR FURTHER ASSISTANCE SEARCH FOR
MONEY SAVING, DISPROPORTIONATE INSURANCE FEE CHARGES .

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