inconsistancy & no value for money! go elsewere!

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Guest's review of Costa

★☆☆☆☆

“inconsistancy and no value for money! go elsewere!”

Written on: 22/08/2013

I have visited lots of Costa Coffee shops as I travel around a lot.
My favourate has to be Queens ferry as they are the only Costa that actually know what a nice drink tastes like!

All the other shops such as Liverpool, Birkenhead, London, Chester, Speke, Birmingham and ellesmere port have no clue and make drink making seem like rocket science!

Costa started doing a drink called the cooler. The first time I tried it in Queens ferry I was hooked!

So when I got to my home town of Liverpool I decided to order one on a shopping trip in town. Well the girl made it worse than a mcdonalds milkshake and I felt at £3.50 this was a disgrace! naturally I avoided that shop from then on.

I put this down to the Liverpool shop just being rubbish and ordered one again a few weeks later in Chester, again the girl made it like milkshake! Seriously if I wanted milkshake I would do a better job of making it at home myself!

Same thing happened in London yesterday, this time I went back to the desk and asked the girl to mix it for literally ten seconds as i don't like my drinks to taste like flavoured water....needless to say she didn't take in a word I had said and just made the drink in the exact same way she first made it! Even when i waved my hand and told her to stop the machine!
nor was there any cream on it this time.....i mean atleast the other stores put cream ontop!

Another drink I sometimes have is Hot Chocolate. I had one yesterday In Liverpool Lime Street Station before travelling yesterday morning and even that tasted like hot water!

why is it such rocket science to make a nice drink I mean your charging enough for it?

I refuse to hand over my cash to these people who call themselves 'Baristas'. Please! I do a better job at home on my own mixer!

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